Richard Conn, Author at Sogolytics Blog https://www.sogolytics.com/blog/author/rconn/ Mon, 04 Sep 2023 08:19:05 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 How to Conduct a CX Audit to Improve Service Quality https://www.sogolytics.com/blog/how-to-conduct-a-cx-audit-to-improve-service-quality/ Fri, 13 Nov 2020 16:57:00 +0000 https://www.sogolytics.com/blog/?p=48973