Ronald Francis, Author at Sogolytics Blog https://www.sogolytics.com/blog/author/rfrancissogolytics-com/ Tue, 21 Jul 2026 14:05:45 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 Cost Transparency in Healthcare: Why Pre-Service Financial Clarity is its Own Discipline https://www.sogolytics.com/blog/cost-transparency-before-service/ Tue, 21 Jul 2026 14:05:45 +0000 https://www.sogolytics.com/blog/?p=67763 Hotel Check-In Experience: Speed and Personalization Without Trade-Offs https://www.sogolytics.com/blog/hotel-check-in-personalization-first-48-hours/ Thu, 02 Jul 2026 07:04:09 +0000 https://www.sogolytics.com/blog/?p=67622 The Personalization Gap: Why Retail Recommendations Fall Short https://www.sogolytics.com/blog/retail-personalization-gap/ Fri, 26 Jun 2026 14:24:46 +0000 https://www.sogolytics.com/blog/?p=67559 Communication Clarity and Brand Uniformity in the Pre-stay Window https://www.sogolytics.com/blog/pre-stay-hotel-communication-clarity-brand-uniformity/ Tue, 23 Jun 2026 11:35:18 +0000 https://www.sogolytics.com/blog/?p=67535 Where The Guest Experience Really Begins https://www.sogolytics.com/blog/hotel-booking-experience-simplicity-speed/ Thu, 18 Jun 2026 08:04:02 +0000 https://www.sogolytics.com/blog/?p=67518 CES Survey for Your Credit Union: Why Effort is the Metric NPS Misses https://www.sogolytics.com/blog/ces-survey-for-credit-union/ Thu, 11 Jun 2026 13:48:52 +0000 https://www.sogolytics.com/blog/?p=67464 What is a Good NPS Score for Credit Union Benchmarking: A Practical Guide https://www.sogolytics.com/blog/what-is-a-good-nps-score-for-credit-union/ Thu, 11 Jun 2026 10:36:21 +0000 https://www.sogolytics.com/blog/?p=67447 Reputation Management for Credit Unions: Building Member Trust in a Public Review Economy https://www.sogolytics.com/blog/reputation-management-for-credit-unions/ Mon, 01 Jun 2026 13:33:11 +0000 https://www.sogolytics.com/blog/?p=67191 A Practical Guide to Improving Credit Union Member Journey Mapping https://www.sogolytics.com/blog/credit-union-journey-mapping/ Tue, 26 May 2026 10:24:45 +0000 https://www.sogolytics.com/blog/?p=67121 How Bryan ISD Unified K-12 Feedback Across 23 Campuses https://www.sogolytics.com/blog/k12-district-feedback-multilingual-surveys/ Sat, 09 May 2026 08:51:24 +0000 https://www.sogolytics.com/blog/?p=66833