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Sogolytics Sprint 30.3: Release Notes

It’s back-to-school season, and we’re ramping things up with awesome new features and updates to learn about and enjoy! Using a sprint model means that we’re able to roll out smaller batches of changes more frequently, which means there’s plenty to keep up with! In case you missed it, the first sprint in this cycle was 30.1, and you can learn more about those features here. If you’re wondering how we jumped ahead to 30.3, it’s because our 30.2 sprint was the SoGoSurvey to Sogolytics rebrand! Maybe you noticed? 😉 Copy that! Doubling up on automation We all love automation, and Rules & Alerts and Raise A Dialogue are two of our favorites. But what could make them better? Making them even more automatic, of course! Two great updates in this sprint: Copy Rules & Alerts and Raise A Dialogue rules within a single project Why would you ever want to copy existing rules? Plenty of reasons! Let’s say that you’ve set up a Rules & Alerts flow so that the management group at Branch A gets an email each time a customer provides a low rating of the service at Branch A. You spend time making a clear expectation-setting email, including nice piping and a link to the full response, and it looks great! But you also have three more branches, and you want to send similar messages to each relevant management group. Ta-da! Now you can make a copy of the Branch A rule and tweak it a […]