6 min read
Financial ServicesIs Digital Banking Really Boosting Customer Experience?The future of successful banking depends on delivering memorable customer experiences and creating lasting customer loyalty. To achieve these lofty goals today, banking strategists must...4 min read
Financial ServicesTransforming Engagement at Leading Industry Events: The Q1 EditionIn an era of experience is the foundation of business excellence, Sogolytics is excited to showcase our cutting-edge AI-powered experience management platform at four pivotal...6 min read
Financial Services2024 Bank Technology Trends That Tighten Customer Asset Protections and IDsWith a new year underway, a key question echoes across the financial industry: Is technology making banking safer or more dangerous? Depending on who’s wielding...4 min read
Financial ServicesHow AI Can Transform CU Member ExperienceIn today’s dynamic financial landscape, consumers have plenty of choice. At the personal banking level, one key question comes up again and again: Banks or...3 min read
Financial ServicesThe Takeaways: 2023 CXFS ConferenceLove learning? We do, too! Since we can’t all be all the places all the time, our team is happy to share takeaways from the...3 min read
Financial ServicesInsights for Financial Institutions to Attract and Retain Millennials and Gen ZMillennials and Gen Z are rewriting the rules of personal finance, seeking financial freedom, and embracing alternative financial solutions that align with their values and...3 min read
Financial ServicesHow Credit Unions and Community Banks Can Better Serve Young ConsumersMillennials and Generation Z make up the largest population demographic in the United States. But while marketers across the industries are excited to get their...5 min read
Financial ServicesRecap: MAC 2023Our team had an excellent time at MAC 2023, and in case you missed it, we’re sharing a few highlights and takeaways from the event....3 min read
Financial ServicesOur Takeaways from the 2023 CU*South VCCU*SOUTH recently hosted their 2023 Visionary Conference & Annual Meeting at the Sandestin Resort on Florida’s Emerald Coast. In addition to sunshine rays and white...4 min read
Financial ServicesHow to Improve Credit Union Employee RetentionMany credit unions struggle with silos. Not because they don’t want to collaborate, mind you, but because each department becomes laser-focused on their own area...4 min read
Financial ServicesWhy Credit Union Employee Retention MattersWe recently wrapped up a five-part series on credit union member retention. Why so many articles? Because retaining members is even more important than acquiring...4 min read
Financial ServicesOur Takeaways from the 2023 CUNA MBDThe Credit Union National Association (CUNA) recently hosted their annual Marketing and Business Development (MBD) Council Conference at Sea World in Orlando, Florida. The MBD...4 min read
Financial ServicesHow to attract new credit union membersFor over a month now, we’ve been publishing articles that focus on the lifeblood of credit unions: member retention. In our first installment of this...3 min read
Financial ServicesAmid Failing Banks, CUs Must “Be the Buffalo”I have always been amazed by the way that animals can sense impending storms. As a child, I spent my formative years growing up in...4 min read
Financial ServicesTips for increasing credit union member retentionFor the last month, we’ve been laser-focused on what is arguably the most critical concern for credit unions: member retention. First we explained the reasons...