2 min read
Financial ServicesIf Credit Unions Are So Fair, Why Don’t Young People Choose Them?Millennials and Gen Z talk a lot about values. Fairness, ethics and community are supposed to matter more to them than to any generation before....9 min read
Financial ServicesHow CX Platforms Build Member Trust in Credit UnionsEvery thing you need to know about this blog Credit unions rely on the trusting relationships they develop with their members to drive long-term growth...10 min read
Financial ServicesTransforming Branch CX: How Banks Are Turning Human Moments into Loyalty and GrowthModern banks are enhancing the branch experience by connecting service quality to loyalty, satisfaction, and revenue growth. Learn data-backed strategies to elevate in-person banking, improve...7 min read
Financial ServicesThe Future of Finance: Fintech’s Consumer-First ApproachAs technology revolutionizes the financial services industry, are you ready for what’s next? From the medieval trade centers to the rise of central banks and...7 min read
Financial ServicesTechnologies Defining the Future of Consumer FinanceThe finance sector runs on two things: trust and technology. While financial service providers are upgrading on the latter, the former is a primary determinant...2 min read
Financial ServicesBetter Experiences for Everyone: Prioritizing Member ExperienceWondering how Sogolytics supports folks in credit unions? Thought you’d never ask. 😉 Ask our customers! Of course, you can always ask our current customers,...2 min read
Financial ServicesHow Credit Unions Can Navigate Digital Transformation: Study ResultsIn an era defined by rapid technological evolution and shifting consumer expectations, credit unions are positioned at a crossroads of challenge and opportunity. Insights from...4 min read
Financial ServicesBankWorld 2024: Our TakeawaysAre we heading into a recession or not? While there’s a lot of talk about a “soft landing” for the US economy, many prominent leaders...6 min read
Financial ServicesIs Digital Banking Really Boosting Customer Experience?The future of successful banking depends on delivering memorable customer experiences and creating lasting customer loyalty. To achieve these lofty goals today, banking strategists must...4 min read
Financial ServicesTransforming Engagement at Leading Industry Events: The Q1 EditionIn an era of experience is the foundation of business excellence, Sogolytics is excited to showcase our cutting-edge AI-powered experience management platform at four pivotal...6 min read
Financial Services2025 Bank Technology Trends That Tighten Customer Asset Protections and IDsWith a new year underway, a key question echoes across the financial industry: Is technology making banking safer or more dangerous? Depending on who’s wielding...4 min read
Financial ServicesHow AI Can Transform CU Member ExperienceIn today’s dynamic financial landscape, consumers have plenty of choice. At the personal banking level, one key question comes up again and again: Banks or...3 min read
Financial ServicesThe Takeaways: 2023 CXFS ConferenceLove learning? We do, too! Since we can’t all be all the places all the time, our team is happy to share takeaways from the...3 min read
Financial ServicesInsights for Financial Institutions to Attract and Retain Millennials and Gen ZMillennials and Gen Z are rewriting the rules of personal finance, seeking financial freedom, and embracing alternative financial solutions that align with their values and...3 min read
Financial ServicesHow Credit Unions and Community Banks Can Better Serve Young ConsumersMillennials and Generation Z make up the largest population demographic in the United States. But while marketers across the industries are excited to get their...
