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Employee Engagement5 EX Metrics to Transform Your CXTwo vital business success drivers are employee retention and customer loyalty, thus consolidating team cohesion and sustainable sales revenue over the long term. We have...6 min read
Employee EngagementTechnology in the Workplace: Blessing or Curse?In today’s digital age, technology has become an integral part of our work lives. From the moment we wake up and check our email notifications...7 min read
Employee EngagementUnderstanding the Overlap Between EX and CXCan you imagine a business where there’s hardly any interaction between customers and employees? Sounds far-fetched, doesn’t it? While AI and chatbots can often step...4 min read
Employee EngagementHow to Develop and Support MicroculturesWe all know that culture counts, and we’re asked to focus on “the big picture” so often that “the little picture” sometimes gets a little...9 min read
Employee EngagementGIFs That Keep on Giving Positive Corporate CultureTo start with, you should know that I’m on team “gif” versus “jiff”. Wordplay and beyond, bear with me as I step outside my normal...4 min read
Employee EngagementWhy Do Microcultures at Work Matter?If culture counts (and we’ll agree it does!), does a microculture count… less? When he’s promoted to a leadership position, Antoine takes charge, determined to...7 min read
Employee EngagementElevating DEI for Better Experiences Year-RoundFostering diversity, equity, and inclusion (DEI) in today’s business age has become more than just a checkbox. It’s about embracing a culture that celebrates differences...3 min read
Employee EngagementChange Management in the Era of Employee ExperienceNobody ever said change would be easy, but it shouldn’t have to be so hard — right? We’ve (mostly) made it through the brunt of...5 min read
Employee EngagementHow to Make Holidays More Inclusive at WorkWhat are you celebrating today? Even if nothing comes to mind, you may be reading this on a Buddhist or Jewish holiday. Maybe Halloween. Or...5 min read
Employee EngagementWorking Parents: Tips to Ensure Well-BeingParents with (paid) jobs have never had it easy. But as hybrid and flexi working becomes the norm for many, work-life spill only contributes to...6 min read
Employee EngagementSpooktacular Engagement: Enhance Employee Surveys with Halloween MemesWith the season of pumpkin spice and trick-or-treating in full swing, it’s time to add a dash of spooky fun to your workplace atmosphere. What...7 min read
Employee EngagementSeasonal Support for Healthcare Employees: Rx for a Healthier WorkplaceThe healthcare industry has always been demanding, but the holiday season brings its own set of challenges for healthcare employees. While most people look forward...4 min read
Employee Engagement8 Halloween-Style Employee Engagement IdeasAs the spooky season gathers steam, it’s the perfect time to infuse your in-office and virtual teams with a dose of creativity, fun, and togetherness....5 min read
Employee EngagementHow to Manage Well-Being Without Saying “No”Every productivity guru is out there to convince us that saying “no” is the only way to get what we truly want. But how much...5 min read
Employee EngagementAI Awareness: Ethics and Employee EngagementArtificial Intelligence (AI) is advancing at lightning pace, finding its way into experiences and daily life like never before. From improving the way we converse...