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Best PracticesMake Compelling Data-Centric PresentationsMaking presentations without data inclusion and verifications guarantees your audience will raise an eyebrow, ask perplexing questions, or just switch off. However, simply delivering data...6 min read
Best PracticesHow to Empower Customers to Enhance Service ExperiencesIn the world of customer support, the challenges faced by service professionals are often overlooked. Demanding customers, high stress environments, and the expectation of immediate...4 min read
Best PracticesThe Importance of Transparency in CX and EXTrust is the cornerstone of any successful organization. But in the digital era it is also increasingly hard to define and manage. Skepticism is the...6 min read
Best PracticesCreate an Executive Summary that Does MoreTeamwork in enterprise and SMB commercial entities alike relies on exceptional project management that guides leaders to effectively plan, manage, and execute the tasks at...6 min read
Best PracticesWhy (Truly) Data-Driven Businesses Are Winning“Data-driven business” is no longer an aspirational buzzword but a widespread reality, and the results are beyond anyone’s expectations. Customer acquisition and retention are at...12 min read
Best PracticesYour Ultimate Guide to Customer SatisfactionSogolytics · Your Ultimate Guide to Customer Satisfaction | Sogolytics BlogCast Today, where consumers have more choices than ever before, customer satisfaction has become the...4 min read
Best PracticesWhy You Need an Employee Value PropositionDecades ago when someone entered the workforce they typically found a job and stayed put. A reasonable salary and job security kept them loyal for...4 min read
Best PracticesMore Than Numbers: Effectively Presenting and Sharing DataIt’s a data-driven business world out there, which is great, right? But with so much input now available, presenting data effectively has become its own...5 min read
Best PracticesBest Practices for Analyzing DataBailey works in a “data-driven organization.” Who doesn’t these days? Yet, Bailey struggles with a deluge of data from different sources. There’s a lot of...3 min read
Best PracticesSOS: Save Our Surveys!Zero bias here, but Save Our Surveys is one of the greatest workshops we’ve had this year. Okay, yes, some bias — but at least...4 min read
Best Practices10 Employee Recognition Stats You Need to KnowSam wants to boost employee engagement. They keep telling other leaders that amping up employee recognition could help. But their opinion isn’t translating into the...5 min read
Best Practices9 DEI Analytics Metrics You Should Be TrackingYou know we love metrics, but what we love even more are meaningful metrics that matter (and alliteration!). Today we drill down on DEI metrics....6 min read
Best PracticesUltimate Guide to Predictive AnalyticsImagine this: You have been working with a company for a while on a mid-senior level and you are presenting data to junior interns and...6 min read
Best PracticesThe Leadership Dilemma: Promoting Tenure Over TalentWe’ve all seen it happen. A new management position opens up within the company. After a couple rounds of interviews, your jaw hits the floor...7 min read
Best PracticesThe Importance of Experience Design TodayAre you familiar with the idea of experience design? If you’ve been tracking trends, you know that “experience” is big business these days, and of...