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Showing results for : know better
Customer Experience
A Customer’s Guide to Better Service Experiences
In the realm of customer service, there exists a delicate balance between what customers expect...
Cherie Foo
October 31, 2023 | 9 MIN READ
About Sogolytics
Best Practices
Scary Good Clichés for Better Surveys and Fun
Heading into a dark wood with a sputtering flashlight and eerie movie playing doesn’t seem li...
LeTeisha Newton
October 26, 2023 | 3 MIN READ
Financial Services
Market Research
How Credit Unions and Community Banks Can Better Serve Young Consumers
Millennials and Generation Z make up the largest population demographic in the United States. B...
Natasha Safronova
June 23, 2023 | 4 MIN READ
Best Practices
Survey Types
15 Must-Know Features to Boost Survey Response Rates
Sogolytics · 15 Must Know Features to Boost Survey Response Rates | Sogolytics BlogcastRar...
Natasha Safronova
July 13, 2023 | 9 MIN READ
Customer Experience
Financial Services
What You Should Know About Buy Now Pay Later
Credit card companies (CCCs)—gigantic enterprises generating trillions of revenue dollars—h...
Gordon Polovin
January 26, 2023 | 9 MIN READ
Best Practices
Employee Engagement
10 Employee Experience Trends to Know for 2024
As the new year approaches, December becomes a time of reflection and planning. Some people may...
LeTeisha Newton
February 13, 2024 | 7 MIN READ
Best Practices
Employee Engagement
Do Parents Make Better Employees?
Working parents have long been considered a liability compared to their independent, committed,...
Jake Burgess
March 28, 2024 | 5 MIN READ
Best Practices
Customer Experience
Everything You Need to Know About the CSAT Survey
Everyone is talking about the CSAT survey, and with good reason! The Customer Satisfaction Surv...
LeTeisha Newton
August 22, 2022 | 6 MIN READ
Best Practices
Customer Experience
Healthcare
Nursing Homes: How Good Are They at Providing a Better Quality of Life?
When talking about lifestyles and nursing homes in the same breath, we should appreciate that i...
Gordon Polovin
August 13, 2022 | 7 MIN READ
Best Practices
Employee Engagement
How You Can Be a Better Active Listener
Odds are you’ve had someone say, “you’re not listening to me!” You may protest that you...
Jenn Goddu
July 18, 2022 | 5 MIN READ