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Showing results for : Brand loyalty
Customer Experience
Market Research
The Power of Brand Loyalty In Today’s Marketplace: Study Results
In an era brimming with choices, selecting a preferred brand—whether it’s a grocery store, ...
Sarah Faiz
September 11, 2024 | 4 MIN READ
Customer Experience
6 Psychological Strategies to Improve Customer Loyalty and Retention
You’ve launched a new product. And while most of the market is still teetering on the edge, d...
Disha Sanghvi
September 11, 2024 | 7 MIN READ
Customer Experience
Travel and Hospitality
Leisure Travel Expectations for 2024
What did you do during the pandemic? Chances are, you didn't get out much. The fear of a deadly...
Gordon Polovin
November 27, 2023 | 6 MIN READ
Best Practices
Customer Experience
Marketing A New Business: Your First Customers
If you’re starting a new business or launching a new product, it can feel like the most diffi...
Cherie Foo
June 11, 2024 | 9 MIN READ
Customer Experience
Advantages of Conducting Customer Satisfaction Surveys
There's nothing more disruptive to a business than customer churn. Companies worldwide are losi...
Gordon Polovin
December 22, 2021 | 6 MIN READ
Customer Experience
Building an Effective CX Strategy
Customer experience (CX) is at the core of every company's ROI metrics. According to Forbes, US...
Gordon Polovin
March 15, 2024 | 7 MIN READ
Customer Experience
Four Customer Experience Best Practices That Create Brand Engagement
Modern marketing and sales enablement revolve around achieving the best customer experience in ...
Gordon Polovin
September 20, 2021 | 7 MIN READ
Customer Experience
The Importance of Trust in Consumer Behavior
Consumers value trust when selecting the brands they’ll purchase from. Trust may be intangibl...
Jenn Goddu
March 15, 2024 | 5 MIN READ
Best Practices
Customer Experience
Market Research
Building Customer Value to Sustain Company Profitability
Before we get into customer value, we should address the difference between a customer and a co...
Gordon Polovin
August 1, 2023 | 7 MIN READ
Customer Experience
Customer Loyalty Programs: A Crucial Part of ROI-centric Strategies
Let’s face it, when all is said and done, sales revenue is the lifeblood of your business. Wi...
Gordon Polovin
June 8, 2023 | 6 MIN READ
