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Results for : employee expectations

The Importance of Transparency in CX and EX

Trust is the cornerstone of any successful organization. But in the digital era it is also increasingly hard to define and manage. Skepticism is the norm and concepts like transparency and privacy are almost always reported negatively. Breaches. Scandals. Fraud. With public perception overwhelmingly sitting at one end of the…

Unlocking the Power of Human Experience Management (HXM)

In the ever-evolving landscape of HR and workforce management, a profound transformation is reshaping the way organizations view and engage with their most valuable assets – their employees. This shift is not merely a change in terminology; it represents a fundamental change in mindset and strategy. Today, talent is a…

Immersive Experiences: Elevating Employee Experience

In the ever-evolving landscape of the modern workplace, organizations face a growing imperative not only to attract and retain top talent but also to nurture and develop their employees continuously. As the demand for continuous learning and professional growth intensifies, innovative approaches to employee experience (EX) have become essential for…

How to Train for a Growth Mindset

Adam, a top recruiter in his team, was facing major disappointment. Six months after he'd hired them, 7 out of 10 new employees were on performance improvement plans. As candidates, many were seen as top industry talent. What could have changed so quickly? Because the company had recently evolved its…

5 Ways to Balance Need-Based Hiring with Growth

Julia has just enough budget to hire for her organization's current needs, but not for the employees the company might need in the future. Should she hold off on current hiring to find out what skills will be needed in the future, or hire now and hope current team members…

How Employee Experience Can Transform Credit Union Success

Jolene loves her credit union. She knows the employees, everyone is friendly, and it's easy for her to take care of everything she needs. Recently, though, as the credit union has begun including a variety of services into the mix, she has started seeing a difference in her credit union…

How to Develop Your Employee Value Proposition

Looking for a new place to work, Julie applies and interviews at several similar companies. She’s looking for better work-life balance and, since she is eying a career change, continuing education benefits. Yet even those priorities aren’t helping her narrow her choices. Deep into the search, Julie receives an employee…

Why You Need an Employee Value Proposition

Decades ago when someone entered the workforce they typically found a job and stayed put. A reasonable salary and job security kept them loyal for the long-term. That’s not as common today, especially among younger workers. Rather than staying in one place, they expect to shop around and explore their…

How Leadership Affects Company Culture and Its Impact on CX

Sogolytics · How Leadership Affects Company Culture and Its Impact on CX | Sogolytics BlogCast Welcome back to our series focused on looking at how leadership affects CX! Catching up? Previously, we explored the relationship between leadership and customer experience (CX) and how effective leadership contributes to building a foundation…

Employee Experience Preferences by Generation: A Helpful Guide

Employee experience and engagement play a crucial role in fostering a productive and satisfied workforce. To create effective strategies, it's essential to understand the unique preferences and values of different generations in the workplace. After all, you can’t use the same strategies to engage a Baby Boomer and a Millennial,…

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