Results for : HR

Continuing Development: Experience Learning Live!

One thing we know to be true: Employees are more likely to stick around when they feel valued. Yes, the same is true of customers -- but we hear about CX all the time! Whether you call it customer experience, member experience, or simply paying the bills, business just doesn't…

Avoiding Mixed Messages in the Workplace: It’s a Culture Thing

Poor communication is a fast-track method for resentment, low motivation, mistakes and tension in the workplace. It’s important to understand that miscommunication is not easily contained; in reality, it cascades exponentially. We’ve all seen it happen: Boss miscommunicates to employee, who then spreads it to customers or colleagues, and then it spreads…

How to Find a Work Mentor Who is Right for You

You know that partnering with a mentor at work can give you access to a valuable sounding board. You’ll be treated to professional advice from someone more, or differently, experienced than you. That probably sounds appealing. But first, you need practical advice about how to find the work mentor that…

Selling a CX Solution Starts with Delivering Exceptional CX: An Interview with Director of Sales Ian Crowley

As we continue meeting people behind the Sogolytics brand, our next conversation is with our Director of Sales, Ian Crowley, to learn more about the team that connects prospects with our platform. “Sales at Sogolytics isn’t like anywhere else, and that is what drives me,” Ian shared. “We get to…

Integrating Cybersecurity into the Employee Experience is Crucial on Many Levels

Cybercriminals are attacking company security defense systems from every direction, and they do it with an evolving ingenuity that frequently upstages our best efforts. Once they penetrate the first level in the network, there's no knowing the routes their malware can take and the damage it can cause. Businesses in…

Exploring Success: An Interview with Sogolytics’s VP of Success, Melissa Krut

You’ve set the goals, but are you on track? The first step to achieving your target is understanding which metrics you need to measure and what you ought to look out for. We caught up with Melissa Krut, Sogolytics’s VP of Success, over conversations that encompass everything from the nuanced…

Diversity and Inclusion: How Hiring Practices are Failing BIPOC Workers

As we come into Black History Month, it is not only a time of reflection on the great strides and inventions of African Americans, or the Civil Rights Movement that was both perilous and still going on, but time also to reflect on our current practices. Let’s begin with a…

5 Ways to Bridge the Employee Experience Gap

The world is rapidly transforming – and with it, how your employees perceive work and office culture. While the beginning of the pandemic was marked by layoffs and furloughs, the current circumstances have oscillated to the other extreme: "The Great Resignation" or "The Big Quit." Companies across industries are strategizing to…

EX TV: Cult Classic Characters Who Wouldn’t Cut It As Colleagues

Prioritizing EX (employee experience) means making time to consider what motivates employees, how to inspire both innovation and productivity, and ensuring balance in all things. Because every single workplace and every single employee is different, in reality, there's no perfect formula that will guarantee employee engagement. But why limit yourself…

The Important Role of Negotiation in the Hiring Process (On Both Sides)

No hiring process causes more dread than the salary negotiation. Both sides of the table must reach a mutually beneficial amount: The hiring company needs to negotiate a salary that fits within their budget, and the employment prospect must negotiate a living wage that meets or exceeds their financial situation.…

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