Best Practices

Customer Experience

Employee Engagement

Top 3 Effective Ways to Enhance CX Through Improved EX

“Happy employees ensure happy customers. And happy customers ensure happy shareholders — in...

Kashyap Vyas

May 28, 2025 | 13 MIN READ

Employee Engagement

Metrics that Matter: Candidate Experience Edition

You routinely monitor customer satisfaction and keep an eye on employee experience, but what ab...

Disha Sanghvi

April 29, 2025 | 7 MIN READ

Employee Engagement

The Evolution of DEI: Why Belonging Is the Heart of Inclusive Workplaces

Five years ago, workplace conversations around diversity, equity, and inclusion (DEI) were gain...

Cherie Foo

March 17, 2025 | 10 MIN READ

Employee Engagement

Survey Types

Graceful Goodbyes: How Employee Offboarding Shapes Organizational Success

Saying goodbye isn’t always easy. An employee's voluntary or involuntary exit can be an em...

Kashyap Vyas

March 17, 2025 | 13 MIN READ

Employee Engagement

General

Inclusivity & Diversity: What’s in an Acronym?

If you’ve ever read or seen Romeo & Juliet, you’re familiar with the line “What’s i...

Jenn Goddu

February 3, 2025 | 9 MIN READ

Employee Engagement

Professional Development

How HR and Leadership Can Cultivate Civility at Work

The first article in this oh-so-polite series on keeping things civil at work shared a Miss Man...

Jenn Goddu

February 3, 2025 | 8 MIN READ

Employee Engagement

Better Experiences for Everyone: Prioritizing Employee Experience

Wondering how Sogolytics supports folks in human resources? Thought you'd never ask. 😉 Of...

Melissa Krut

April 25, 2024 | 3 MIN READ

Customer Experience

Employee Engagement

Can AI Play an Authentic Role in Elevating CX for HR Teams?

Even as you plan your talent management strategy for FY 2024, you already know this: While the ...

Ruma Malia

January 18, 2024 | 5 MIN READ

About Sogolytics

Employee Engagement

Financial Services

Healthcare

Transforming Engagement at Leading Industry Events: The Q1 Edition

In an era of experience is the foundation of business excellence, Sogolytics is excited to show...

Phillip Pinero

January 23, 2025 | 4 MIN READ

Employee Engagement

Integrated Communication for Better Employee Relationships

Ayesha, an HR professional in a mid-sized IT firm, is experiencing a dilemma. Even as she conti...

Ruma Malia

December 4, 2023 | 5 MIN READ