Results for : media

The Social Spread: Fake News and the Social Media Wildfire

In the age of digital communications, fast content is coming at us from all sides. So while you might still have the latest edition of The New York Times being dropped off at your doorstep, for many, that's an artifact from the same era as dinosaurs. Instead, we live in a…

Culture and Credulity: Putting Fake News Out of Business

News - fake or genuine - comes at us from all directions, day and night, as part of the digital network integrated into our lifestyles. In some cases it hits a soft spot, creating an audience reaction and leaving considerable emotional residue long after the announcement has faded - even…

5 CX Lessons We Can Learn From “Squid Game”

The Korean drama "Squid Game" has taken the world by storm. The nine-episode show has become Netflix's most watched series, reaching more than 111 million viewers (and counting). The program has become a global phenomenon with its anxiety-inducing games, adrenaline-fueled twists and turns, and mind-boggling suspense. But if you watch…

The Future of New Media Releases in Relation to Movie Theaters and Streaming Services

Movie distribution forever changed at the start of 2021. Besides many theater chains being fully or partially shut down, Warner Brothers announced that all of their movies in 2021 will be released on HBO Max at the same time as theaters, which led to some vocal uproar of those who highly…

Improving Company Culture with Ted Lasso

I often write about company culture and what can be done to improve a company’s culture, but sometimes it is hard to see it portrayed in the media... until recently. When I heard about the Apple TV+ original Ted Lasso, I was skeptical. Ted Lasso was a great short skit…

From TV to CX: Know Your Audience

I’m sure you've heard the cliche of a movie or TV show being referred to as a “love letter” to the location in which the story takes place — shots of dimmed street lamps, rapid cuts to cityscapes, panning shots of scenic landscapes, overt name-drops of venues or street names,…

How to Identify the Validity of Data-Driven Claims

There's this clip of comedian Bill Burr on Conan talking about how he won’t listen to his friends list a source unless it comes from the library because at least the library separates fiction from nonfiction. As most successful comedians do, Bill Burr made me sit back and laugh but…

Tips for Starting a Podcast for your Business

Starting a podcast is easy – really! There are a lot of free resources that you can use to help put together a great podcast. Starting a podcast for your business has numerous benefits and doesn’t take up too many of your valuable time – or resources. Podcasts can expand your…

Six Ways The Coronavirus Lockdown Is Shaping Media Consumption

At the start of 2020, many outlets shared their predictions on media habits in the year ahead. Kantar, for example, foresaw a battle between streaming platforms. Despite the accuracy of some of their predictions, no one anticipated the reality: a pandemic leading to quarantine in multiple countries across the globe. By…

At Your Service: What Netflix and Assessments Have in Common

With so much streaming going on these days, do you ever wonder how well your streaming service knows you? Just like any other assessment, your provider gathers data, scores it, and creates actionable reports. Instead of designing customized follow-up instruction, though, your streaming service delivers customized Friday night picks. Netflix,…

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