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Results for : Patient satisfaction

7 Data Security Tips for Patients

Meet Unsafe Urkel. He’s always doing the wrong things when it comes to securing his data. He’s that guy who writes his passwords on sticky notes and leaves them out in the open for anyone to see. Urkel likes to use the same password for everything and doesn’t think twice…

How Staff Retention Can Boost Patient Outcomes

Sogolytics · How Staff Retention Can Boost Patient Outcomes | Sogolytics BlogCast Healthcare organizations and hospitals rely heavily on their staff to deliver quality care and ensure patient safety. However, high turnover rates and low employee engagement can negatively impact patient outcomes, leading to poor quality care and decreased patient…

How Feedback Can Boost Loyalty in Healthcare

We live in the review era. Most of us check online reviews before going to a physician, and often go by what it says online. Any healthcare provider that’s not proactively gathering feedback to curate the patient experience is digging their own shallow grave. Brand advocacy is essential in the…

Importance of Data Literacy in Healthcare

As the healthcare industry becomes increasingly data-driven, data literacy has become increasingly important. At almost every level, today's health workers must be able to understand and interpret data, and know how to use it to drive better decision-making and outcomes. From physicians and nurses to administrators and researchers, healthcare professionals…

PX as a Risk Assessment Tool for Doctors’ Offices

The patient experience is a crucial concern for any healthcare organization. In fact, it is considered one of the most important factors in determining the quality of healthcare services provided. Patients who have a positive experience are more likely to return for future care, while those who have a negative…

PX as a Risk Assessment Tool for LTC Facilities

An important measure of care in the healthcare industry is risk assessment. Facilities and their employees can face several hazards in administering care, and understanding those risks—both to patients and staff—is paramount when developing strategies. Nursing homes, assisted living, or care home facilities can find their risk exposure higher in…

Can Functional Medicine Improve Chronic Patient Experience?

We've been taking a closer look at many elements of healthcare and the patient experience, and one of the most important discussions focuses on the experience of patients dealing with chronic issues. After all, those who utilize a system repeatedly may be more likely to be faced with challenges along…

How Employee Engagement Can Foster a Better Patient Experience

Ready for a check-up on the service you provide? We've recently discussed the importance of understanding the differences between voice of the patient, patient satisfaction, and patient experience to know what really matters. (Catch up here!). Now it’s time to delve deeper into the metrics you can change to help improve…

Patient Voice, Patient Experience, or Patient Satisfaction: Understanding What Really Matters

Dr. Gregory House of the popular medical drama House is brilliant at deducing difficult-to-diagnose disorders like a triage-intense Sherlock Holmes. Through acerbic wit and follow-the-leader games with his team, House provides entertainment and revolutionary care. All of this despite having a bedside manner that leaves much to be desired. His…

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