Results for : Patient satisfaction

How PX Is Driving Healthcare Transformation

The Medical Group Management Association’s 2023 Leader Conference in Nashville was an outstanding event with more than 2,000 attendees focused on the changing environment for and expectations of medical groups in today’s healthcare system. There were the usual sessions on financial mastery, operational efficiency, and government affairs, but the heart…

How Patient and Employee Surveys Can Deliver a More Human-Centered Experience

In the US alone, there are 1,400 health centers, with 15,000 sites of care, serving more than 31.5M underserved patients, and these patients are mostly uninsured or Medicaid beneficiaries for our nation’s “safety net providers”. Most CHCs are Federally Qualified Health Centers (FQHC) that are statutorily required to survey patients…

Building Patient Trust in AI Healthcare

Anna, a hardworking mother, was worried. Her little boy was not doing well. On top of that, the doctor was implementing new software to automate some parts of her boy's healthcare that she didn’t completely understand or trust. While signing the necessary medical forms, she couldn't help but notice a…

7 Data Security Tips for Patients

Meet Unsafe Urkel. He’s always doing the wrong things when it comes to securing his data. He’s that guy who writes his passwords on sticky notes and leaves them out in the open for anyone to see. Urkel likes to use the same password for everything and doesn’t think twice…

How Staff Retention Can Boost Patient Outcomes

Sogolytics · How Staff Retention Can Boost Patient Outcomes | Sogolytics BlogCast Healthcare organizations and hospitals rely heavily on their staff to deliver quality care and ensure patient safety. However, high turnover rates and low employee engagement can negatively impact patient outcomes, leading to poor quality care and decreased patient…

How Feedback Can Boost Loyalty in Healthcare

We live in the review era. Most of us check online reviews before going to a physician, and often go by what it says online. Any healthcare provider that’s not proactively gathering feedback to curate the patient experience is digging their own shallow grave. Brand advocacy is essential in the…

Importance of Data Literacy in Healthcare

As the healthcare industry becomes increasingly data-driven, data literacy has become increasingly important. At almost every level, today's health workers must be able to understand and interpret data, and know how to use it to drive better decision-making and outcomes. From physicians and nurses to administrators and researchers, healthcare professionals…

PX as a Risk Assessment Tool for Doctors’ Offices

The patient experience is a crucial concern for any healthcare organization. In fact, it is considered one of the most important factors in determining the quality of healthcare services provided. Patients who have a positive experience are more likely to return for future care, while those who have a negative…

PX as a Risk Assessment Tool for LTC Facilities

An important measure of care in the healthcare industry is risk assessment. Facilities and their employees can face several hazards in administering care, and understanding those risks—both to patients and staff—is paramount when developing strategies. Nursing homes, assisted living, or care home facilities can find their risk exposure higher in…

Can Functional Medicine Improve Chronic Patient Experience?

We've been taking a closer look at many elements of healthcare and the patient experience, and one of the most important discussions focuses on the experience of patients dealing with chronic issues. After all, those who utilize a system repeatedly may be more likely to be faced with challenges along…

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