Results for : travel

Where Sogolytics is Going: Upcoming Events

For many, Labor Day weekend means the end of travel and summer adventures. For us, it's time to take this (re!)brand new Sogolytics show on the road! Here are a few of the events we're attending in Q3. NAFCU Congressional Caucus September 11-14, Washington, D.C. In a few weeks, we'll…

Listening to Traveler Feedback Today is Key to an Airline’s Success Tomorrow

It’s no secret that the aviation industry has been one of the sectors most impacted by the COVID-19 pandemic. Unprecedented health and safety concerns in combination with travel restrictions resulted in air traffic coming to a standstill and passengers deserting airports for several months. On top of that, Russian aggression in…

Travel, Reinvented: Top Travel and Tourism Trends to Keep in Mind

For some countries, travel is opening up, and with it, new concerns around what the future of travel will look like. The pandemic all but locked down the travel and tourism industry, which contributes to 10 percent of the global GDP. With COVID-19 vaccines becoming more commonplace and the economy…

S’More CX: How to Improve Camp Experience

If you're a regular reader of our Sogolytics blog, you'll notice that we spend a lot of time focusing on CX. Today, though, we're looking not at customer experience but a slightly different kind of CX. With summer well underway and the COVID-19 pandemic slowly coming to a close, summer…

Jet, Set, Go! Customer Experience in Travel and Tourism

Wanderlust is in the air. The world is ready to travel, and with changing travel guidelines in place, this is becoming increasingly possible. The travel and tourism industry was significantly disrupted in 2020. With COVID restrictions clamping down on travel, all the usual predictions went out the window and instead…

5 Tips for Air Travel This COVID/Holiday Season

Despite experts’ recommendations to avoid air travel this holiday season, millions of Americans will likely fly home this year out of practical necessity, adherence to tradition, or the need for familial contact that many of us have been missing. For those who do decide to fly home for the holidays,…

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