{"id":2847,"date":"2016-04-26T06:49:31","date_gmt":"2016-04-26T10:49:31","guid":{"rendered":"http:\/\/www.sogolytics.com\/blog\/?p=2847"},"modified":"2022-12-05T03:12:06","modified_gmt":"2022-12-05T08:12:06","slug":"how-to-say-successful-survey-results-in-28-languages","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/how-to-say-successful-survey-results-in-28-languages\/","title":{"rendered":"How To Say \u201cSuccessful Survey Results\u201d in 28 Languages"},"content":{"rendered":"<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Language_iStock_000020473404Small.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2859 size-full\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Language_iStock_000020473404Small.jpg\" alt=\"Hello in Various Languages\" width=\"849\" height=\"565\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Language_iStock_000020473404Small.jpg 849w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Language_iStock_000020473404Small-300x199.jpg 300w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><b>We live in a global society, and your company is ready to serve customers worldwide. So why limit your survey distribution to only people who speak your language? With automatic language translation, you can run a multilingual survey even if you personally only can say, \u201cThanks for responding!\u201d in a single language.<\/b><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>It used to be that only multi-national corporations cared about supporting a worldwide community of users or customers. But among the gifts the Internet has given us are the opportunities to provide services to customers without regard to geography, to work with people around the world (as we do at Sogolytics, across 12 time zones), and to share useful information with anyone \u2013 provided they can read it. Because the most brilliant information is only useful to those who can understand the words.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>There are plenty of reasons for you to make your surveys available in human languages beyond your own. Among them:<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The most obvious: the ability to reach and to learn from customers in other regions who might not otherwise communicate with your company.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To ensure the data you collect reflects the wider culture. It\u2019s easy to make assumptions based on the data gathered only from people who share the same general cultural-linguistic background.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To make surveys more understandable. Even if you serve a clientele in a single country, some respondents may have different first languages or habitually use different languages (such as Switzerland or Canada); or they may represent cultures with varying languages (such as Spanish-speaking Hispanics in the U.S.).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u201cSure,\u201d you\u2019re thinking. \u201cGood idea. Except I don\u2019t speak other languages!\u201d<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">No problem. Automatic translation is built into <strong>Sogolytics<\/strong>, with 28 languages supported. (Hebrew? Sure. Thai? No problem. Klingon? Sorry.) Let me show you how easy it is to use.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">When you create a new survey in Sogolytics \u2013 whether you start from scratch or copy an existing survey \u2013 you\u2019re prompted to provide a survey name. If you never thought about internationalization before, you may not have noticed that you <\/span><i><span style=\"font-weight: 400;\">also<\/span><\/i><span style=\"font-weight: 400;\"> are asked to select the survey\u2019s primary language as well as additional languages in which the survey should be provided.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual_1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2968 size-full\" title=\"Sogolytics - Create Multilingual New Survey\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual_1.png\" alt=\"Create Multilingual New Survey\" width=\"797\" height=\"452\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual_1.png 797w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual_1-300x170.png 300w\" sizes=\"(max-width: 797px) 100vw, 797px\" \/><\/a><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">(If you already created a survey and want to add multilingual support: Edit the survey settings under \u201cSurvey type.\u201d)<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">After you select the language(s), go on and design the survey as usual.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Once you have the text finalized and ready-to-launch, go to the Question Manager. Choose the language from the language drop-down menu.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Filter_2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2962 size-full\" title=\"Sogolytics - Language Drop Down Menu\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Filter_2.png\" alt=\"Language Drop Down Menu\" width=\"502\" height=\"187\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Filter_2.png 502w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Filter_2-300x111.png 300w\" sizes=\"(max-width: 502px) 100vw, 502px\" \/><\/a>You can control what\u2019s translated: questions, messages, or some subset thereof.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><span style=\"font-weight: 400;\">After Sogolytics processes the text, you see the translated text in a box below each question and\/or answer. Choose Save, at the bottom of the screen, to save the results.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2970 size-full\" title=\"Auto Translate Your Survey\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_3.png\" alt=\"Auto Translate Your Survey\" width=\"694\" height=\"430\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_3.png 694w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_3-300x185.png 300w\" sizes=\"(max-width: 694px) 100vw, 694px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Bing does a good job at translation, and generates text that \u00a0is suitable for most common questions and answers (such as \u201cname\u201d or \u201cranking scale\u201d). If you know the secondary language, it\u2019s a good idea to scan through the text. Certainly, if the text is complex, it\u2019s worthwhile to find a reputable translator to double-check its accuracy.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Do this process for each language you\u2019ll support in the survey.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">The cool part: Participants select the survey in the language in which they choose to participate. For example, when you preview the survey, you can see how it looks in each language:<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_41.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2971 size-large\" title=\"Sogolytics - Multilingual Survey Preview\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_41-1024x458.png\" alt=\"Multilingual Survey Preview\" width=\"631\" height=\"282\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_41-1024x458.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_41-300x134.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_41.png 1070w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Auto-translation does not apply to the email invitation. This is one place where you likely need a native speaker or translator, especially since it\u2019s your \u201cpitch\u201d to convince people to follow the link and participate.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">When you create the email message to send to prospective respondents, you choose the participation language to be associated with these users.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2972 size-large\" title=\"Select Participant's Language\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_5-1024x508.png\" alt=\"Select Participant's Language\" width=\"631\" height=\"313\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_5-1024x508.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_5-300x148.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_5.png 1110w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Whatever language you use to send the email invitation, the respondent can choose from any of the languages you provide. So you might invite her in German, and present her with the German-language survey initially, but she can switch to English or Spanish once she\u2019s underway.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">The Sogolytics reporting module does not distinguish among the languages used by survey-takers. All of the responses go into the same virtual bucket. In almost all cases, that\u2019s just what you want.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">As a result, if it is important to\u00a0<\/span><a title=\"Cross-Tabulating Survey Data to Increase Your Rate of \u201cAha!\u201d and \u201cOh Wow!\u201d\" href=\"https:\/\/www.sogolytics.com\/blog\/cross-tabulating-survey-data-to-increase-your-rate-of-aha-and-oh-wow\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">look for correlation<\/span><\/a><span style=\"font-weight: 400;\"> between, say, geography and product satisfaction, you may want to add a survey question or two about regions to enable you to do so.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>You do have another way to get at the language response data, however: filters. I\u2019ll go into detail in another blog post about how to use filters, but here\u2019s a step-by-step way for you to look at the responses specific to, say, German.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The Report section has an option to manage filters:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual-62.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2978 size-large\" title=\"Multilingual Survey Report Filter\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual-62-1024x546.png\" alt=\"Multilingual Survey Report Filter\" width=\"631\" height=\"336\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual-62-1024x546.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual-62-300x160.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/multilingual-62.png 1064w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>Choose the survey to which the filter will apply, and then create a new filter:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_7.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2973 size-full\" title=\"Survey Report Filter Manager\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_7.png\" alt=\"Survey Report Filter Manager\" width=\"519\" height=\"242\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_7.png 519w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_7-300x139.png 300w\" sizes=\"(max-width: 519px) 100vw, 519px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>Scroll down through all the questions in your survey. Towards the end is \u201clanguage in which the survey was completed.\u201d When you select that choice, Sogolytics displays all the languages for which you created options. Choose the one you\u2019re interested in, and choose \u201cAdd condition,\u201d then \u201cMatch all conditions.\u201d (You can add more conditions here, but we\u2019re keeping it simple.)<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Save the condition. From now on it will appear in the <strong>Filter manager<\/strong>.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_8.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2974 size-large\" title=\"Survey Report Language Filter\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_8-1024x573.png\" alt=\"Survey Report Language Filter\" width=\"631\" height=\"353\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_8-1024x573.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_8-300x168.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_8.png 1071w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>Now go on and create a report in the usual manner. When you get to the fourth step, \u201cApply Filters,\u201d choose the language filter you just created.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_9.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2975 size-large\" title=\"Generate Multilingual Survey Report\" src=\"http:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_9-1024x497.png\" alt=\"Generate Multilingual Survey Report\" width=\"631\" height=\"306\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_9-1024x497.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_9-300x145.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2016\/04\/Multilingual_9.png 1164w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><span style=\"font-weight: 400;\">The report shows only the subset of the data that fits only that condition &#8212; that is, those where the respondents used the German text. <\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The full list of languages supported by Sogolytics, as of this writing: Arabic, Bahasa, Bosnian, Burmese, Cape Verdean, Chinese(Simplified), Chinese(Traditional), German (Deutsch), Dutch, English (UK), Spanish (Espa\u00f1ol), Farsi, Filipino, Finnish, French (Fran\u00e7ais), Greek, Haitian Creole, Hebrew, Hindi, Hmong, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese (Brazilian), Portuguese (Portugal), Russian, Serbian, Slovencina, Swedish, Tamil, Thai, Urdu, and Vietnamese. If you need another language, feel free to get in touch with us.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">In any case, automatic translation helps you widen the community you can support, and from whom you can learn. We think it makes the software much more useful!<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a class=\"lct_radbtn get-demo green-button\">Request a Demo<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We live in a global society, and your company is ready to serve customers worldwide. So why limit your survey distribution to only people who speak your language? With automatic language translation, you can run a multilingual survey even if you personally only can say, \u201cThanks for responding!\u201d in a single language. It used to be that only multi-national corporations cared about supporting a worldwide community of users or customers. But among the gifts the Internet has given us are the opportunities to provide services to customers without regard to geography, to work with people around the world (as we do at Sogolytics, across 12 time zones), and to share useful information with anyone \u2013 provided they can read it. Because the most brilliant information is only useful to those who can understand the words. There are plenty of reasons for you to make your surveys available in human languages beyond your own. Among them: The most obvious: the ability to reach and to learn from customers in other regions who might not otherwise communicate with your company. To ensure the data you collect reflects the wider culture. It\u2019s easy to make assumptions based on the data gathered only from people who share the same general cultural-linguistic background. To make surveys more understandable. Even if you serve a clientele in a single country, some respondents may have different first languages or habitually use different languages (such as Switzerland or Canada); or they may represent cultures with varying languages (such as [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":5054,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,205],"tags":[128,60,242,225,221,281,257],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Say \u201cSuccessful Survey Results\u201d in 28 Languages | Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"With automatic language translation by Sogolytics, you can run a multilingual online survey even if you personally only can say, \u201cThanks for responding!\u201d in a single language. Know how it&#039;s done.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/how-to-say-successful-survey-results-in-28-languages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Say \u201cSuccessful Survey Results\u201d in 28 Languages | Sogolytics Blog\" \/>\n<meta property=\"og:description\" content=\"With automatic language translation by Sogolytics, you can run a multilingual online survey even if you personally only can say, \u201cThanks for responding!\u201d in a single language. Know how it&#039;s done.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/blog\/how-to-say-successful-survey-results-in-28-languages\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics Blog\" \/>\n<meta property=\"article:published_time\" content=\"2016-04-26T10:49:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-05T08:12:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2018\/12\/ff-3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"487\" \/>\n\t<meta property=\"og:image:height\" content=\"714\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Hamid Farooqui\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/how-to-say-successful-survey-results-in-28-languages\/\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/how-to-say-successful-survey-results-in-28-languages\/\",\"name\":\"How To Say \u201cSuccessful Survey Results\u201d in 28 Languages | Sogolytics Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\"},\"datePublished\":\"2016-04-26T10:49:31+00:00\",\"dateModified\":\"2022-12-05T08:12:06+00:00\",\"author\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/e26ade6499330428fc16c418b4883d37\"},\"description\":\"With automatic language translation by Sogolytics, you can run a multilingual online survey even if you personally only can say, \u201cThanks for responding!\u201d in a single language. 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An ex Oracle executive, Hamid brings formidable expertise in software design and IT. He has an MS from SUNY Binghamton and on his occasional days off, enjoys getting out on the water for some fishing and sailing with his family. Meet Hamid.\",\"sameAs\":[\"http:\/\/www.sogolytics.com\"],\"url\":\"https:\/\/www.sogolytics.com\/blog\/author\/hfarooqui\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How To Say \u201cSuccessful Survey Results\u201d in 28 Languages | Sogolytics Blog","description":"With automatic language translation by Sogolytics, you can run a multilingual online survey even if you personally only can say, \u201cThanks for responding!\u201d in a single language. 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