{"id":3723,"date":"2017-09-28T08:37:50","date_gmt":"2017-09-28T12:37:50","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=3723"},"modified":"2020-05-27T14:02:38","modified_gmt":"2020-05-27T18:02:38","slug":"memail","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/memail\/","title":{"rendered":"It&#8217;s not me, it&#8217;s you&#8230; #memail"},"content":{"rendered":"<p>Because of my job, and because I\u2019m a member of modern society, I\u2019m spending more and more time looking at marketing emails. Everyone\u2019s got their own style &#8212; a certain tone, a distinctive look, and maybe even a compelling message.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>And yet, for all this time and effort spent in reaching out to me, it\u2019s rarely about me.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>So many companies seem to think I\u2019ve been holding my breath in anticipation of their next offering. Like I\u2019m watching closely for their campaigns. Like I set my watch by their campaigns. Like I have a watch.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Even worse, I\u2019ve rarely asked for these emails. At some point, I got added to a list, which multiplied to lots of other lists, and suddenly I\u2019m receiving newsletters, product updates, special offers, and reminders about events I didn\u2019t care about in the first place.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>But hey, it\u2019s data, right? We like data here, so&#8230;<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Analyzing my promotions inbox, I can tell you that email marketing wants me to:<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Stop me from repeating mistakes I\u2019ve never made (Don\u2019t make these design proposal mistakes ever again? Good thing I don\u2019t make design proposals!)<\/li>\n<li style=\"font-weight: 400;\">Take advantage of a discount on a product or service I don\u2019t want (Even if that 15% offer expires in two days, I\u2019m not buying.)<\/li>\n<li style=\"font-weight: 400;\">Share irrelevant updates (You\u2019re opening a location in Haifa? Best wishes, but I won\u2019t be there.)<\/li>\n<li style=\"font-weight: 400;\">Connect with me through pop culture references that don\u2019t matter to me (No, I don\u2019t <i>have to<\/i> watch Game of Thrones summarized in gifs.)<\/li>\n<\/ul>\n<p>A significant percentage of these messages are unopened.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>And yet, there are a few who\u2019ve clearly watched Seth Godin\u2019s memorable <a href=\"https:\/\/www.ted.com\/talks\/seth_godin_on_sliced_bread\/transcript?language=en\" target=\"_blank\" rel=\"noopener noreferrer\">2003 TED Talk<\/a>. Aside from espousing the virtues of sliced bread, he shared the claim that \u201cPeople don\u2019t want email; people want ME-mail.\u201d<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>People want something personal. Something engaging. Something that matters. Of course. And yet&#8230;<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>If this was a blog about Sogolytics features, you know I\u2019d start talking about piping, branching, and QDL. Even adding comments, multimedia, branding&#8230; But this isn\u2019t about me. It\u2019s about you! Your likes, your needs, your issues. It\u2019s an answer to a question you haven\u2019t even asked yet, a high-five on a success that nobody else noticed. These are the kinds of messages I open, and I\u2019m pretty sure that\u2019s true for most of us. Here, we send you an email when you launch your survey. (Congratulations &#8212; that\u2019s a big deal! )<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Maybe these people just don\u2019t know me. Maybe I\u2019m spending more time analyzing them than they\u2019re spending analyzing me. All of this \u2018What is my motivation??\u2019 is getting no response. Rather, it\u2019s making me unsubscribe.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Motivating people to engage means connecting with something that matters to them. Mail merge just won\u2019t cut it. So you know my name\u2026 and? We\u2019re not friends. Get to the point.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>My point: Readers are more savvy than ever before. Whenever you\u2019re communicating &#8212; emails, invitations, surveys, blogs &#8212; make it worth your audience\u2019s time.<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Know your audience.<\/b> If your message assumes everyone has had the same experience, be sure they have.<\/li>\n<li style=\"font-weight: 400;\"><b>Be honest.<\/b> If this is really an exclusive offer just for me for a limited time, I\u2019m flattered. But if my colleague gets the same note, I\u2019ll trust you less.<\/li>\n<li style=\"font-weight: 400;\"><b>Meet my needs.<\/b> If you\u2019re just reaching out to reach out, check yourself. Something that\u2019s remarkable and useful that gets to me at the right moment gets opened.<\/li>\n<li style=\"font-weight: 400;\"><b>Keep it simple.<\/b> Lots of calls to action only confuse your readers. If you can\u2019t tell what they need or what they\u2019ll respond to, do your research.<\/li>\n<\/ul>\n<p>Know more. Connect better. Have your facts in order and your audience in mind before you reach out again.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Want to know more? Sogolytics can help. But honestly &#8212; you don\u2019t have to take my word for it. <a title=\"Sogolytics Pricing\" href=\"https:\/\/sogosurvey.com\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Check out a free trial today<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Because of my job, and because I\u2019m a member of modern society, I\u2019m spending more and more time looking at marketing emails. Everyone\u2019s got their own style &#8212; a certain tone, a distinctive look, and maybe even a compelling message. And yet, for all this time and effort spent in reaching out to me, it\u2019s rarely about me. So many companies seem to think I\u2019ve been holding my breath in anticipation of their next offering. Like I\u2019m watching closely for their campaigns. Like I set my watch by their campaigns. Like I have a watch. Even worse, I\u2019ve rarely asked for these emails. At some point, I got added to a list, which multiplied to lots of other lists, and suddenly I\u2019m receiving newsletters, product updates, special offers, and reminders about events I didn\u2019t care about in the first place. But hey, it\u2019s data, right? We like data here, so&#8230; Analyzing my promotions inbox, I can tell you that email marketing wants me to: Stop me from repeating mistakes I\u2019ve never made (Don\u2019t make these design proposal mistakes ever again? Good thing I don\u2019t make design proposals!) Take advantage of a discount on a product or service I don\u2019t want (Even if that 15% offer expires in two days, I\u2019m not buying.) Share irrelevant updates (You\u2019re opening a location in Haifa? Best wishes, but I won\u2019t be there.) Connect with me through pop culture references that don\u2019t matter to me (No, I don\u2019t have to watch Game of Thrones summarized [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":5034,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[204,75],"tags":[176,258,60],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>It&#039;s not me, it&#039;s you... #memail - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"Because of my job, and because I\u2019m a member of modern society, I\u2019m spending more and more time looking at marketing emails. 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