{"id":3931,"date":"2017-11-07T13:30:29","date_gmt":"2017-11-07T18:30:29","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=3931"},"modified":"2021-05-06T04:05:34","modified_gmt":"2021-05-06T08:05:34","slug":"ask-your-customers-for-real-feedback","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/ask-your-customers-for-real-feedback\/","title":{"rendered":"Ask your customers for real feedback."},"content":{"rendered":"<p><b>Any business with customers is in the &#8220;people&#8221; business.<\/b><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">You can excel in every aspect of running a company, but ultimately, it\u2019s positive customer experiences that drive business success. If you allow customer service to take a backseat, you risk losing touch with your customers and what matters to them.<\/span><\/p>\n<p><!--more--><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3934 size-medium\" src=\"https:\/\/sogosurvey.com\/blog\/wp-content\/uploads\/2017\/11\/Blog-11-7-300x200.jpg\" alt=\"Helping Customers\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2017\/11\/Blog-11-7-300x200.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2017\/11\/Blog-11-7.jpg 724w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">After all, without customer input, how do you know if you\u2019re focusing on the right things? Are your marketing campaigns working? Do people like your new service\/product? Is your brand respected? Most importantly, are your customers satisfied? To know the answers, you have to ask.\u00a0\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.sogolytics.com\/customer-experience-platform\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sogolytics CX<\/a> gives you a platform to build a meaningful relationship with your customers. Engage them throughout their journey and through tailored, timely follow-up. Let customers know that you appreciate their business, that you want to resolve their issues, and that you\u2019re dedicated to their satisfaction. You\u2019ll earn their loyalty in return.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To learn more about Sogolytics CX TODAY, <a href=\"https:\/\/sogosurvey.chilipiper.com\/book\/demo-request-15-min\" target=\"_blank\" rel=\"noopener\">sign up for a free webinar here! <\/a><\/span> <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Any business with customers is in the &#8220;people&#8221; business. You can excel in every aspect of running a company, but ultimately, it\u2019s positive customer experiences that drive business success. If you allow customer service to take a backseat, you risk losing touch with your customers and what matters to them.<\/p>\n","protected":false},"author":19,"featured_media":5033,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[204],"tags":[176,105,60,62],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ask your customers for real feedback. - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"Ask your customers for feedback and find out what really matters to them. 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