{"id":46861,"date":"2019-09-25T10:07:03","date_gmt":"2019-09-25T14:07:03","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=46861"},"modified":"2025-01-23T06:00:33","modified_gmt":"2025-01-23T11:00:33","slug":"the-costs-of-poor-hiring-decisions-and-how-to-avoid-them","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/the-costs-of-poor-hiring-decisions-and-how-to-avoid-them\/","title":{"rendered":"The Costs of Poor Hiring Decisions &#8212; and How to Avoid Them"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Effective hiring is a key tenet of success for almost every business. Bringing new talent into your organization will allow you to grow, whether that means making more or better products, reaching a wider audience, or expanding your offering.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Sometimes, hiring isn\u2019t about growth but continuity\u2014it\u2019s a fact that owners and managers must face that often the best employees often move on to bigger and brighter things, no matter how great your company is to work for.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Few decisions, therefore, are more important than who to hire. The repercussions of a wrong decision can be wasteful at best and disastrous at worst. By considering the efforts involved in the hiring process, we can see the true costs of hiring the wrong employee. From there, we\u2019ll look at what <a href=\"https:\/\/www.sogolytics.com\/survey-templates\/employee\/\" target=\"_blank\" rel=\"noopener noreferrer\">information you need<\/a> to ensure that you get it right the next time around.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2><b>The costs of hiring the wrong employee<\/b><\/h2>\n<h3><span style=\"font-weight: 400;\">Poor hires cost time and money across your business<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hiring an employee is, for all but the smallest businesses or most basic roles, a complex and time-consuming process. First, the need for a new hire has to be identified, reported, and often justified. Then HR begins the search: gathering requirements, writing a job specification, advertising the role, and screening candidates.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Interviewing employees will typically require time not only from an HR professional but the hiring manager and other employees providing their opinions. Conducting any more than a handful of interviews will typically require hours or even days where these employees aren\u2019t contributing directly to the company\u2019s bottom line.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">When a candidate accepts the job, HR departments have further administration to complete, and then there\u2019s the time required by supervisors, colleagues, senior management, and others in onboarding the employee, covering them while they get up to speed, and evaluating their performance.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Add in the costs of recruiters, interview reimbursements, equipment, and joining bonuses, and it\u2019s no wonder that <\/span><a href=\"https:\/\/blog.clearcompany.com\/7-turnover-statistics-you-cant-unlearn-number-5-is-the-worst\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the costs of replacing an employee are estimated at 30-50% of their annual salary<\/span><\/a><span style=\"font-weight: 400;\">, which will typically run to a five-figure sum\u2014not something many businesses can take lightly.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h3><span style=\"font-weight: 400;\">Damaging team morale may be the biggest cost of poor hires<\/span><\/h3>\n<p><a href=\"https:\/\/www.shrm.org\/resourcesandtools\/hr-topics\/talent-acquisition\/pages\/morale-productivity-bad-hires.aspx\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">95% of CFOs agreed that a poor hiring decision affects the morale of the team<\/span><\/a><span style=\"font-weight: 400;\">, and this impact was the biggest concern respondents had about hiring the wrong employee &#8211; ahead of both productivity loss and the costs involved. Perhaps not surprising when morale has been linked to everything from <\/span><a href=\"https:\/\/www.gallup.com\/workplace\/236927\/employee-engagement-drives-growth.aspx\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">employee turnover and customer satisfaction<\/span><\/a><span style=\"font-weight: 400;\"> to <\/span><a href=\"https:\/\/www.grahamco.com\/KnowledgeCenter\/blog\/the-impact-of-low-employee-morale-on-workplace-safety-in-healthcare-institutions\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">workplace safety<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-46862\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2019\/09\/GettyImages-137925939-1024x683.jpg\" alt=\"hiring\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2019\/09\/GettyImages-137925939-1024x683.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2019\/09\/GettyImages-137925939-300x200.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2019\/09\/GettyImages-137925939-768x512.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2019\/09\/GettyImages-137925939-600x400.jpg 600w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2019\/09\/GettyImages-137925939-50x33.jpg 50w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n<div><\/div>\n<div class=\"div-spacer\"><\/div>\n<h2><b>The information you need to hire well<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Now that we\u2019ve explored how damaging hiring poorly can be, it\u2019s clear that making the best decisions when it comes to recruiting new staff is a valuable skill. And information is one of the most important assets when it comes to making an informed decision on who will fit in at your company.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Take the following steps to ensure you have all the necessary information at your disposal during the hiring process.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h3><span style=\"font-weight: 400;\">Know the job requirements<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Having identified the need for a new employee, take the time to explore, understand, and properly describe the role, its responsibilities, and what skills are necessary to undertake it. This is especially true of technical roles where at least a basic grasp of the required skill sets will be necessary to make an informed hiring decision.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Consider the more general details of the post\u2014are you looking for a part-time or full-time position? Does your company promote from within, making leadership potential a desired trait for all new hires? What level of experience are you after and do you have the budget to offer a salary that matches that?\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Asking these questions early in the process will make subsequent steps, from writing the job advertisement to evaluating their performance after joining, far easier.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h3><span style=\"font-weight: 400;\">Use the requirements to create a clear job description<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The details you\u2019ve gathered above will form the basis of the job description, but there is a balance to be struck. You want to inform candidates of what\u2019s expected without overwhelming them with information\u2014a clear, succinct post will attract more applications and thus a wider pool of qualified applicants.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Be sure to communicate any firm minimum levels of qualifications or requirements\u2014this will cut down the number of under-qualified applicants and save you time. Have a staff member in a similar role review the description to check it matches the reality of the job.<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h3><span style=\"font-weight: 400;\">Understand how to reach your target talent pool<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">There isn\u2019t a single place you can advertise that will reach all the best candidates for a job. Be sure to consider what channels you use to promote the opening, considering that <\/span><a href=\"https:\/\/www.indeed.com\/lead\/the-unstoppable-rise-of-mobile-job-search\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the majority of job searches are performed on mobile in almost every major market<\/span><\/a><span style=\"font-weight: 400;\">. Mobile optimization is a must for any job post.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">If you\u2019re after a highly specialized role and are willing to pay for the right person, you might want to consider headhunting someone specific. Typically this is done through recruiters, though the popularity of professional social networking sites and the tools to trawl them means this is a DIY option as well.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h3><span style=\"font-weight: 400;\">Gather other informed opinions<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hiring takes a lot of people to do well, and the final decisions should be no different. Gathering opinions on candidates from their potential colleagues or even external experts is an effective way to avoid biases and make the best-informed decision.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">References are another source of valuable information. Don\u2019t neglect to ask for references from previous employers and follow through in contacting them. Even personal references can offer up insights into personality types that may or may not be a good fit for your business.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h3><span style=\"font-weight: 400;\">Learn how candidates perform in the role<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You needn\u2019t wait until a new hire has started to learn how they might be able to handle the role. Use your interview process to put candidates into situations they\u2019ll be expected to handle and evaluate how they perform. This could mean a mock presentation or a practical demonstration that mimics the real responsibilities of the role.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Also consider taking promising candidates on a trial or probationary basis. While their first few days may be mostly taken up with onboarding and admin, it\u2019s reasonable to expect that they start showing the skills within a few weeks of beginning work, and your deep understanding of the job requirements puts you in a strong position to assess how well they\u2019re adapting and contributing.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2><b>The more information you have when hiring, the better<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Information is a crucial resource and by preparing properly for a thorough hiring process, you stand the best chance of using that information to your advantage and making a great hire.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<hr \/>\n<p>Ready to start making better hiring decisions? <a class=\"lct_radbtn\">Get a demo today<\/a> to learn how you can get the data you need to get to work.<\/p>\n<div class=\"div-minispacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Effective hiring is a key tenet of success for almost every business. Bringing new talent into your organization will allow you to grow, whether that means making more or better products, reaching a wider audience, or expanding your offering.\u00a0 Sometimes, hiring isn\u2019t about growth but continuity\u2014it\u2019s a fact that owners and managers must face that often the best employees often move on to bigger and brighter things, no matter how great your company is to work for.\u00a0 Few decisions, therefore, are more important than who to hire. The repercussions of a wrong decision can be wasteful at best and disastrous at worst. By considering the efforts involved in the hiring process, we can see the true costs of hiring the wrong employee. From there, we\u2019ll look at what information you need to ensure that you get it right the next time around.\u00a0 The costs of hiring the wrong employee Poor hires cost time and money across your business Hiring an employee is, for all but the smallest businesses or most basic roles, a complex and time-consuming process. First, the need for a new hire has to be identified, reported, and often justified. Then HR begins the search: gathering requirements, writing a job specification, advertising the role, and screening candidates.\u00a0 Interviewing employees will typically require time not only from an HR professional but the hiring manager and other employees providing their opinions. Conducting any more than a handful of interviews will typically require hours or even days where these employees aren\u2019t [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":5038,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Costs of Poor Hiring Decisions - and How to Avoid Them - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"Hiring the right team members is one of the single most important decisions your organization makes. 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