{"id":47285,"date":"2020-02-20T07:17:26","date_gmt":"2020-02-20T12:17:26","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=47285"},"modified":"2020-06-02T09:35:14","modified_gmt":"2020-06-02T13:35:14","slug":"sogosurvey-19-0-better-together","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/sogosurvey-19-0-better-together\/","title":{"rendered":"Sogolytics 19.0: Better Together"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Your goals? Create great questionnaires, distribute and collect tons of feedback, and &#8211; most importantly &#8211; produce fantastic reports with actionable data.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Our goal? To help you meet yours. Our 19.0 release is all about providing you a unified experience that enables you to meet all of your goals in a single platform. While the updates you see in your account will vary by your package type, there\u2019s plenty for everyone to be excited about!<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/uD-qP-NPz30\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2><b>Time Saving + User Management<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve been offering multiple tools in the same platform for years, but now we\u2019re bringing together all of your options into the same interface. Review all of your latest projects on the home screen or through the All Projects folder, or simply click Create Project to choose the right tool to meet your goals: CX, EX, Survey, Assessment, or Poll. Change your mind? Open Options within Designer to switch between Survey and Assessment, or vice versa!<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">As your team grows, bring everyone together in the same secure system and enable smart collaboration. Our latest updates to user management help to streamline sub-account creation and permission management, making it easier than ever to work together while maintaining data security and privacy.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2><b>Lock it Down<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Speaking of security, we\u2019re continuing to build to increasingly higher standards. In accordance with GDPR standards, choose to include your own data policy on every participation page so your respondents know exactly how their data will be protected. Additionally, we\u2019ll soon<span style=\"color: #ff9900;\"><strong>*<\/strong><\/span> be delivering improved accessibility with ADA compliant participation. Hearing from a wider audience ensures our users collect broader, more valuable results as they maintain the highest standards of data security and privacy.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Our new semi-anonymous feature embraces this seeming contradiction, allowing anonymous collection of responses while making it possible for a Sogolytics account manager to provide a final list of participants. This is a great option when you need proof of participation &#8212; for course credit or an incentive drawing &#8212; but when you are looking for the candid responses that an anonymous survey encourages.<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2><b>Improved Experience<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If your priority is customer experience, you\u2019ll appreciate the analytics updates within our powerful CX tool. New upgrades to SoGoCX include line trends to track changes in your key customer care metrics: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). At a glance, you\u2019ll find it easier than ever to identify when and how your customers\u2019 perceptions are changing.\u00a0<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Focused on employee experience? Our new EX tool streamlines your planning, tracking, and analytics to deliver a comprehensive employee engagement solution. From a complete employee directory to an automated flow program that delivers carefully planned employee engagement and pulse studies, SoGoEX enables strategic support of your Human Resources goals.<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2><b>Finish Faster<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We know that your time is valuable. Need to make a quick, select-all change as you\u2019re designing a project? The newly highlighted Bulk Actions dropdown allows you to make sweeping improvements to your project lightning fast. Contact Lists can now be accessed from every module, and the streamlined flow and improved editing capabilities mean you have all the flexibility you need to keep connected with your participants. SMS updates and improved email delivery mean your participants receive your invitations even faster, too.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">When you\u2019re live, participation will soon be supercharged with <span style=\"color: #ff9900;\"><strong>*<\/strong><\/span>a fresh framework, enabling faster speeds and improved accessibility. Once this is in place, you\u2019ll see search options in Drop Down questions with long answer lists, instant participation alerts, and more.<\/span><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><span style=\"font-weight: 400;\">As results come in and your reports fill up, speed up your analysis with Omni updates like statistical segmentation and a single-click option to add all verbatim response cards to your Canvas, plus enhancements to our Text Analysis Report that make even more of your open-ended responses.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2><b>Better Together<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019re excited about all of our new features, but we\u2019re most excited to bring them all together. You\u2019re looking for solutions, and we\u2019re ready to deliver.\u00a0<\/span><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><span style=\"font-weight: 400;\">Ready to take a look? <\/span><a href=\"https:\/\/youtu.be\/I3hEZ2qFvGI\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Check out a guided tour<\/span><\/a><span style=\"font-weight: 400;\">, or just <\/span><a href=\"https:\/\/www.sogolytics.com\/static\/login.aspx\"><span style=\"font-weight: 400;\">log in and see for yourself<\/span><\/a><span style=\"font-weight: 400;\">!<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>A few release notes&#8230;<\/b><\/h2>\n<h2><strong style=\"font-size: 16px;\">New<\/strong><\/h2>\n<ul>\n<li>Improvements in email delivery<\/li>\n<li>Email Reminders review<\/li>\n<li>Improvements to Contact Lists<\/li>\n<li>SMS distribution improvements<\/li>\n<li>API overhaul, new API for passwords<\/li>\n<li>Add all cards to Canvas in Omni<\/li>\n<li>Natural Language Processing updates<\/li>\n<li>User management updates<\/li>\n<li>Unified navigation flow<\/li>\n<li>Add GDPR compliance to participation<\/li>\n<li>Line trends in CX for CSAT, CES, NPS on Dashboard and Omni<\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">*<\/span><\/span>ADA compliant participation<\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">*<\/span><\/span>Search in Drop Down<\/li>\n<\/ul>\n<p><strong>Updates<\/strong><\/p>\n<ul>\n<li>UI\/UX updates to Visual Settings and images and multimedia<\/li>\n<li>UI updates to Text and Translations<\/li>\n<li>Delete surveys across modes<\/li>\n<li>Assign weights in decimals for Rating Grid questions<\/li>\n<li>Email Template page improvements<\/li>\n<li>Apply segmentation on Omni statistical widget<\/li>\n<li>Semi-anonymous feature added to E+<\/li>\n<li>Frequency filter added to CX Dashboard<\/li>\n<li><strong><span style=\"color: #ff9900;\">*<\/span><\/strong>Participation alerts shown instantly rather than on Next\/Submit<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Got feedback?<\/strong> <a href=\"https:\/\/survey.sogosurvey.com\/r\/release19feedback\" target=\"_blank\" rel=\"noopener noreferrer\">We&#8217;d love to hear what you think of 19.0!<\/a><\/p>\n<h6><\/h6>\n<h6><strong><span style=\"color: #ff9900;\">*<\/span><\/strong>We&#8217;re super excited about these participation updates, and we&#8217;re rolling them out gradually to ensure everything is perfect! Want a sneak peek? Reach out!<\/h6>\n","protected":false},"excerpt":{"rendered":"<p>Your goals? Create great questionnaires, distribute and collect tons of feedback, and &#8211; most importantly &#8211; produce fantastic reports with actionable data. Our goal? To help you meet yours. Our 19.0 release is all about providing you a unified experience that enables you to meet all of your goals in a single platform. While the updates you see in your account will vary by your package type, there\u2019s plenty for everyone to be excited about! \ufeff Time Saving + User Management We\u2019ve been offering multiple tools in the same platform for years, but now we\u2019re bringing together all of your options into the same interface. Review all of your latest projects on the home screen or through the All Projects folder, or simply click Create Project to choose the right tool to meet your goals: CX, EX, Survey, Assessment, or Poll. Change your mind? Open Options within Designer to switch between Survey and Assessment, or vice versa! As your team grows, bring everyone together in the same secure system and enable smart collaboration. Our latest updates to user management help to streamline sub-account creation and permission management, making it easier than ever to work together while maintaining data security and privacy.\u00a0 Lock it Down Speaking of security, we\u2019re continuing to build to increasingly higher standards. In accordance with GDPR standards, choose to include your own data policy on every participation page so your respondents know exactly how their data will be protected. Additionally, we\u2019ll soon* be delivering improved accessibility with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5065,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,205],"tags":[391,390],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sogolytics 19.0: Better Together - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"Our 19.0 release highlights unification, improving both accessibility and security along with usability and advanced options. 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