{"id":48110,"date":"2020-06-26T23:24:41","date_gmt":"2020-06-27T03:24:41","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=48110"},"modified":"2023-11-09T07:00:09","modified_gmt":"2023-11-09T12:00:09","slug":"sogosurvey-21-release-overview","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/sogosurvey-21-release-overview\/","title":{"rendered":"Sogolytics 21.0verview: New Release Notes"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">At (version!) 21, Sogolytics has plenty to offer from every angle. Arriving hot on the heels of our latest <a href=\"https:\/\/www.sogolytics.com\/mobile-app\/\" target=\"_blank\" rel=\"noopener\">mobile app update<\/a>, this release highlights the maturity of a platform that just keeps getting better.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Focus forward<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Keep participants engaged and moving forward. Enable Focus Mode to highlight one question at a time, drawing attention to a single item while fading out the rest. Once the question is answered, focus shifts automatically to the next. Participants can also still scroll and navigate on their own, if they\u2019d like to review. You may also choose to stick with Classic <\/span><a href=\"https:\/\/sogosurvey.com\/help\/how-to-set-display-mode\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Display Mode<\/span><\/a><span style=\"font-weight: 400;\"> when it makes more sense for participants to see multiple questions at once.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-48118\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/focus-1024x488.jpg\" alt=\"Focus Display Mode\" width=\"1024\" height=\"488\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/focus-1024x488.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/focus-300x143.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/focus-768x366.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/focus-50x24.jpg 50w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/focus.jpg 1910w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Quality questions count<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You asked for it, and now it\u2019s here: The <\/span><a href=\"https:\/\/www.sogolytics.com\/help\/basic-survey-question-types\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Like\/Dislike<\/span><\/a><span style=\"font-weight: 400;\"> question (aka thumbs up \/ thumbs down) question gets right to the point with an engaging and straightforward display. Have a lot more answer options? Search within Drop Down questions makes it easy for participants to find what they\u2019re looking for. Plus, make international phone numbers easier to capture with auto-detected country codes.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-48120\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/thumbs.png\" alt=\"like dislike question type\" width=\"463\" height=\"268\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/thumbs.png 463w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/thumbs-300x174.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/thumbs-50x29.png 50w\" sizes=\"(max-width: 463px) 100vw, 463px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Explore enhanced participation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Try out our new enhanced participation framework to experience more responsive rating scales, instant alerts, and plenty more. You might not notice right away that participation is now ADA compliant, but you will notice faster speeds and improved loading.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-48119\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/instant-1024x302.png\" alt=\"enhanced participation\" width=\"1024\" height=\"302\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/instant-1024x302.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/instant-300x88.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/instant-768x226.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/instant-50x15.png 50w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/instant.png 1089w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><b>Drive distribution<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Quickly access each participant\u2019s individual invitation link from <\/span><a href=\"https:\/\/www.sogolytics.com\/help\/survey-tracking-options\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Track Survey<\/span><\/a><span style=\"font-weight: 400;\">, making it easier to boost response rates, even among those who\u2019ve lost or deleted their invitations. Plus, launch faster by picking your method and heading straight to the wizard &#8212; continue without any extra confirmation required.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-48123\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/track.png\" alt=\"Track Survey Participation URL\" width=\"836\" height=\"212\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/track.png 836w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/track-300x76.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/track-768x195.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/track-50x13.png 50w\" sizes=\"(max-width: 836px) 100vw, 836px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Track CX across touchpoints<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This might just be our CXiest release yet! Within SoGoCX, link surveys with key touchpoints in your customers\u2019 journey to track their experience <\/span><a href=\"https:\/\/www.sogolytics.com\/help\/cx-dashboard-overview\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">across your Dashboard<\/span><\/a><span style=\"font-weight: 400;\">. Then filter, compare, and check trends across NPS, CSAT, and CES.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-48121\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/dash-1024x444.png\" alt=\"SoGoCX dashboard\" width=\"1024\" height=\"444\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/dash-1024x444.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/dash-300x130.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/dash-768x333.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/dash-50x22.png 50w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/dash.png 1917w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Dive deeper into Omni<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With a few design tweaks and a new filter display, the all-in-one <\/span><a href=\"https:\/\/www.sogolytics.com\/help\/overview-omni-report\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Omni Report<\/span><\/a><span style=\"font-weight: 400;\"> delivers even more slice-and-dice insights. Allow the rest of your team to filter results from your shared report links. Plus, take advantage of piping enhancements in segmentation to deliver clarity along with your results.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-48124\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/Omni-1024x233.png\" alt=\"Omni filter\" width=\"1024\" height=\"233\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/Omni-1024x233.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/Omni-300x68.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/Omni-768x174.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/Omni-50x11.png 50w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/Omni.png 1823w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Better quality qualitative analysis<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The power of Natural Language Processing (NLP) in the <\/span><a href=\"https:\/\/www.sogolytics.com\/help\/how-to-analyze-text-response-for-sentiment\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Text Analysis Report<\/span><\/a><span style=\"font-weight: 400;\"> is now multiplied by multilingual opportunities! Choose which questions to analyze and learn more from a wider audience.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-48122\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/TAR-1024x427.png\" alt=\"Text Analysis Report\" width=\"1024\" height=\"427\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/TAR-1024x427.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/TAR-300x125.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/TAR-768x320.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/TAR-50x21.png 50w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/06\/TAR.png 1786w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Keep up with the team<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Improved <\/span><a href=\"https:\/\/www.sogolytics.com\/help\/introduction-manage-sub-users\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">sub-user management<\/span><\/a><span style=\"font-weight: 400;\"> options include the ability to export user details for greater understanding of who\u2019s making the most of your account and who hasn\u2019t been around much lately. Ensure you\u2019re making the most of your resources by giving the right team members the tools they need to drive data collection and uncover insights.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Ready for a closer look at Sogolytics 21.0? <\/strong><a href=\"https:\/\/sogosurvey.chilipiper.com\/book\/demo-request-15-min\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Join a live guided tour<\/span><\/a><span style=\"font-weight: 400;\"> and see for yourself!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At (version!) 21, Sogolytics has plenty to offer from every angle. Arriving hot on the heels of our latest mobile app update, this release highlights the maturity of a platform that just keeps getting better. &nbsp; Focus forward Keep participants engaged and moving forward. Enable Focus Mode to highlight one question at a time, drawing attention to a single item while fading out the rest. Once the question is answered, focus shifts automatically to the next. Participants can also still scroll and navigate on their own, if they\u2019d like to review. You may also choose to stick with Classic Display Mode when it makes more sense for participants to see multiple questions at once. &nbsp; &nbsp; Quality questions count You asked for it, and now it\u2019s here: The Like\/Dislike question (aka thumbs up \/ thumbs down) question gets right to the point with an engaging and straightforward display. Have a lot more answer options? Search within Drop Down questions makes it easy for participants to find what they\u2019re looking for. Plus, make international phone numbers easier to capture with auto-detected country codes. &nbsp; &nbsp; Explore enhanced participation Try out our new enhanced participation framework to experience more responsive rating scales, instant alerts, and plenty more. You might not notice right away that participation is now ADA compliant, but you will notice faster speeds and improved loading. &nbsp; Drive distribution Quickly access each participant\u2019s individual invitation link from Track Survey, making it easier to boost response rates, even among those who\u2019ve [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":5066,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,205],"tags":[390,498,476,335],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sogolytics 21.0verview: New Release Notes - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"At (version!) 21, Sogolytics has a lot going on! This could be our CXiest release yet, not to mention fast and focused participation and enhanced analytics!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/sogosurvey-21-release-overview\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sogolytics 21.0verview: New Release Notes - Sogolytics Blog\" \/>\n<meta property=\"og:description\" content=\"At (version!) 21, Sogolytics has a lot going on! 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