{"id":49653,"date":"2021-03-20T23:59:31","date_gmt":"2021-03-21T03:59:31","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=49653"},"modified":"2021-03-23T16:04:03","modified_gmt":"2021-03-23T20:04:03","slug":"sogosurvey-25-0-release-highlights","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/sogosurvey-25-0-release-highlights\/","title":{"rendered":"Sogolytics 25.0: Release Highlights"},"content":{"rendered":"

Our latest release is live, and we’re excited to share a few highlights.<\/p>\n

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Double down on data population\u200b<\/strong><\/h2>\n

Pre-filling answers you already know saves time and improves data quality. New to you? Learn more about Pre-Population here<\/a>.<\/p>\n

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Pre-population is now available for multi-select questions like Check Box and List Box questions. Use this option alone or in combination with advanced features like Answer Piping<\/a> to customize your surveys for each individual participant.<\/p>\n

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Plus, you can now apply pre-population through SMS invitations — making it easier than ever to reach participants wherever they are and keep them engaged through short and direct surveys.<\/p>\n

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\"Pre-Populate<\/p>\n

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Measure what matters most\u200b<\/strong><\/h2>\n

Maximize your results in one convenient report \u2013 define data sets, customize cross tabs, plot net intent, and more!\u200b<\/p>\n

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\u200bThe Omni Report<\/a> is the perfect report for beginners. When you navigate to Reports, you’ll see it right away — displaying results from all of your questions, as well as relevant meta data like response trend, language of participation, and channel.<\/p>\n

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Omni is also the perfect report for experts, and each release delivers more and more power to your analysis. Overall Score<\/a> has evolved to offer a wider range of options, including Weighted Score, Net Intent, Percent Favorable, based upon selected rating questions or groups of questions.<\/p>\n

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Want to drill down deeper? Build customized data sets for comparison to ensure you’re seeing the big picture across groups. Add a Cross Tab<\/a> directly within your Omni Report to investigate potential relationships between variables, setting conditional formatting to highlight high and low points in heat map style.<\/p>\n

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\"net<\/p>\n

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Grow your team securely\u200b<\/strong><\/h2>\n

Bring more teams and departments on board while keeping everyone\u2019s data safe and sound.\u200b<\/p>\n

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Love your Sogolytics account? Share the love! Expand the capabilities of your entire organization by setting up secure, separate accounts for each department or group.<\/p>\n

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\"account<\/p>\n

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Build your brand consistently\u200b<\/strong><\/h2>\n

As an account administrator, set default project Visual Settings and Omni color palettes to make it easy for users to work within your style guide.\u200b<\/p>\n

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\"account<\/p>\n

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Tag \u2013 you\u2019re it!\u200b<\/strong><\/h2>\n

Dive deeper into the SoGoCX Dashboard with tags, trends, touchpoints, and the drivers behind the metrics.<\/p>\n

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Touchpoints offer a great start to understanding customer experience, tracking each step along the customer journey. Now, expand your understanding by adding Tags to your CX projects<\/a>. Tags can be added on projects, metrics, and drivers for deeper analysis across the CX Dashboard.<\/p>\n

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Get more from your results with new Dashboard options that enable CX data comparison<\/a>, track quick trends, and build custom views with advanced Dashboard settings<\/a>.<\/p>\n

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\"CX<\/p>\n

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Want more?<\/strong><\/h2>\n