{"id":4981,"date":"2018-10-11T15:23:34","date_gmt":"2018-10-11T19:23:34","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=4954"},"modified":"2019-10-09T09:39:05","modified_gmt":"2019-10-09T13:39:05","slug":"anonymous-survey-trust-issues","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/anonymous-survey-trust-issues\/","title":{"rendered":"What If They Don&#8217;t Believe It&#8217;s An Anonymous Survey? #trustissues"},"content":{"rendered":"<p>Confidentiality is a huge deal, and <a href=\"\/create-anonymous-survey\/\" target=\"_blank\">an anonymous survey<\/a> can be the ticket to candid responses &#8212; and lots of them. We\u2019ve seen response rates skyrocket when clients roll out a real live Anonymous Survey, and they\u2019re the perfect solution to collect real answers on sensitive topics like Employee Engagement or Performance Evaluations.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>In some cases, though, I hear this response: \u201cBut what if they don\u2019t believe if anonymous? After all, we\u2019re sending it to their email address, we\u2019re sending reminders, and &#8212; really &#8212; there\u2019s a lot of anxiety about the whole thing to start with.\u201d<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>I\u2019m with you. We\u2019re with you. But when trust is an issue, technology isn\u2019t the only solution. Here\u2019s a quick look at how we can help, how you can help, and how we can bring it all together.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4959 size-large\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2018\/10\/braydon-anderson-105552-unsplash-1024x682.jpg\" alt=\"braydon-anderson-105552-unsplash\" width=\"631\" height=\"420\"><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2><strong>We can help&#8230;<\/strong><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.sogolytics.com\/help\/how-to-create-anonymous-survey\/\" target=\"_blank\">Anonymity<\/a> is easy to enable. There\u2019s literally one switch to toggle on, which is about as close as you can get to the oh-so-easy one-click solutions that sales teams dream about.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Participants are warned. A footer image and message are automatically enabled for every anonymous survey with details on what it\u2019s all about.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You\u2019re safe from temptation. From <a href=\"https:\/\/www.sogolytics.com\/help\/tracking-anonymous-surveys\/\" target=\"_blank\">distribution<\/a> through reporting, you\u2019ll have zero access to who-said-what connections. The ethics are baked right in!<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.sogolytics.com\/help\/how-to-set-survey-reminders\/\" target=\"_blank\">Reminders<\/a> still work. Even though you don\u2019t know who\u2019s responded, our system can tell which links have been used, so everyone else gets reminders.<\/span><\/li>\n<\/ul>\n<h2><strong>You can help&#8230;<\/strong><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Communication counts. Let people know the survey is coming, and answer any questions in a team meeting to keep everyone on the same page. Don\u2019t put all the pressure on the invitation or survey itself.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Purpose provides power. Be totally clear about why you\u2019re collecting these answers. If you don\u2019t have any \u2018gotcha\u2019 tactics in mind, say so. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Really read (and act on!) results. When people see that you\u2019ve used their answers to make a positive difference, they\u2019re more likely to be motivated to participate next time.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cultivate consistency. Speaking of next time, use anonymity consistently if you\u2019re repeating the same survey so there are no back-to-the-start-again surprises.<\/span><\/li>\n<\/ul>\n<h2><strong>And here\u2019s an idea&#8230; #passwordparty<\/strong><\/h2>\n<p>I really got excited about this idea on an onboarding call with a new client last week, leading to the blog you\u2019re reading now. Again, it\u2019s an organization that wants to survey its employees, but is concerned about trust issues. Here\u2019s the idea:<\/p>\n<ol>\n<li>Tell your team the survey\u2019s coming. Let them know well in advance, through all of your normal channels of communication. No surprises here!<\/li>\n<li>As needed, involve key team members in developing the questions to expand understanding.<\/li>\n<li><a href=\"https:\/\/www.sogolytics.com\/help\/how-to-create-anonymous-survey\/\" target=\"_blank\">Enable Anonymity<\/a> on the survey.<\/li>\n<li>Set up survey access through <a href=\"https:\/\/www.sogolytics.com\/help\/how-to-distribute-survey-offline\/\" target=\"_blank\">Passwords<\/a> &#8212; single-use and randomly generated. Print these all out and snip them into tiny slips of paper.<\/li>\n<li>On the morning of the launch, have the CEO\/HR VP send out an email including the link to the survey access page, along with support and encouragement to participate.<\/li>\n<li>Later on the same day, host a team meeting\/party where people can ask any questions they need to have resolved before they respond.<\/li>\n<li>Once everyone\u2019s gotten their answers (and enough donuts, I\u2019m thinking), shake up a hat filled with those tiny slips of paper and stand by the exit door to ensure everyone randomly draws a randomly generated password before they go. Untrackable!<\/li>\n<li>You can\u2019t send reminders through <a href=\"https:\/\/www.sogolytics.com\/help\/how-to-distribute-survey-offline\/\" target=\"_blank\">passwords<\/a>, but you can keep the conversation going through all your normal communication channels to get those responses in!<\/li>\n<\/ol>\n<p>Sound good? I\u2019m excited to hear about these password parties &#8212; and see pictures, too\u2026 unless they turn out to be masked costume parties\u2026 ?? Take it to the next level and let\u2019s see what you\u2019ve got!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Confidentiality is a huge deal, and an anonymous survey can be the ticket to candid responses &#8212; and lots of them. We\u2019ve seen response rates skyrocket when clients roll out a real live Anonymous Survey, and they\u2019re the perfect solution to collect real answers on sensitive topics like Employee Engagement or Performance Evaluations. In some cases, though, I hear this response: \u201cBut what if they don\u2019t believe if anonymous? After all, we\u2019re sending it to their email address, we\u2019re sending reminders, and &#8212; really &#8212; there\u2019s a lot of anxiety about the whole thing to start with.\u201d I\u2019m with you. We\u2019re with you. But when trust is an issue, technology isn\u2019t the only solution. Here\u2019s a quick look at how we can help, how you can help, and how we can bring it all together. We can help&#8230; Anonymity is easy to enable. There\u2019s literally one switch to toggle on, which is about as close as you can get to the oh-so-easy one-click solutions that sales teams dream about. Participants are warned. A footer image and message are automatically enabled for every anonymous survey with details on what it\u2019s all about. You\u2019re safe from temptation. From distribution through reporting, you\u2019ll have zero access to who-said-what connections. The ethics are baked right in! Reminders still work. Even though you don\u2019t know who\u2019s responded, our system can tell which links have been used, so everyone else gets reminders. You can help&#8230; Communication counts. Let people know the survey is coming, and answer [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":5042,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,156,205],"tags":[220,164,39,60],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What If They Don&#039;t Believe It&#039;s An Anonymous Survey? #trustissues - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"An anonymous survey is a smart way to collect lots of honest feedback. But when there are trust issues, technology isn&#039;t the only answer. Check it out!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/anonymous-survey-trust-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What If They Don&#039;t Believe It&#039;s An Anonymous Survey? #trustissues - Sogolytics Blog\" \/>\n<meta property=\"og:description\" content=\"An anonymous survey is a smart way to collect lots of honest feedback. But when there are trust issues, technology isn&#039;t the only answer. Check it out!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/blog\/anonymous-survey-trust-issues\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics Blog\" \/>\n<meta property=\"article:published_time\" content=\"2018-10-11T19:23:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-09T13:39:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2018\/12\/emp-5.png\" \/>\n\t<meta property=\"og:image:width\" content=\"487\" \/>\n\t<meta property=\"og:image:height\" content=\"714\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Melissa Krut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/anonymous-survey-trust-issues\/\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/anonymous-survey-trust-issues\/\",\"name\":\"What If They Don't Believe It's An Anonymous Survey? #trustissues - Sogolytics Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\"},\"datePublished\":\"2018-10-11T19:23:34+00:00\",\"dateModified\":\"2019-10-09T13:39:05+00:00\",\"author\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/eaf04ab90baaf0bb1e137e6c82f51d07\"},\"description\":\"An anonymous survey is a smart way to collect lots of honest feedback. 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