{"id":49895,"date":"2021-04-30T15:02:39","date_gmt":"2021-04-30T19:02:39","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=49895"},"modified":"2023-06-07T14:05:58","modified_gmt":"2023-06-07T18:05:58","slug":"score-more-percent-favorable","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/score-more-percent-favorable\/","title":{"rendered":"Score More: Percent Favorable"},"content":{"rendered":"<p>With <a href=\"https:\/\/www.sogolytics.com\/blog\/score-more-weighted-score-in-omni-survey-report\/\" target=\"_blank\" rel=\"noopener noreferrer\">Weighted Score<\/a> and <a href=\"https:\/\/www.sogolytics.com\/blog\/score-more-net-intent\/\" target=\"_blank\" rel=\"noopener noreferrer\">Net Intent<\/a> covered in our previous blogs, we\u2019re rounding out the Score More series with Percent Favorable.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Percent Favorable gives you the percent of positive responses that you receive. It\u2019s similar to Net Intent \u2013 except it doesn\u2019t subtract the negative responses from the positive responses. With Percent Favorable, you can find out just how positively your participants view your organization.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Percent Favorable in Use<\/h2>\n<p><strong>When<\/strong><\/p>\n<p>Let\u2019s say you work for a non-profit organization that wants to gauge how their donors and the public view the organization. After sending out a survey with Rating Questions regarding various aspects of your non-profit, it\u2019s time to report on your findings.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Why<\/strong><\/p>\n<p>Percent Favorable can see the percent of positive responses overall, per question, or in question groups. This customization allows you to present the data in the way that\u2019s most meaningful to you and your stakeholders.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>How<\/strong><\/p>\n<p>You can display Percent Favorable in the Omni Report. To do this, click Score at the top of the Omni Report. Once the new page pops up, change the Score Type from Weighted Score to Percent Favorable.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Click the Options wheel next to the dropdown to choose which scores are considered positive responses. For my case, I\u2019ll leave it at the default setting of 4 and 5 being positive for each question.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Next up is choosing how the score will be calculated and which rating questions to include in the calculation. Since I want to see how people view the non-profit in general, I\u2019ll opt for Overall Score and include all questions.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Then, I click save, and my Percent Favorable score appears at the top of the Omni Report.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49901 size-full\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net1.png\" alt=\"A view of omni report\" width=\"934\" height=\"391\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net1.png 934w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net1-300x126.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net1-768x322.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net1-50x21.png 50w\" sizes=\"(max-width: 934px) 100vw, 934px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>It defaults to a single percentage, as seen above, but I can choose to display it as a graph as well.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49900 size-large\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net2-1024x279.png\" alt=\"Overall percent favourable\" width=\"1024\" height=\"279\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net2.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net2-300x82.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net2-768x209.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net2-50x14.png 50w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Other Views<\/h2>\n<p>If the plain old percentage by itself doesn\u2019t do it for you, have no fear. There are others ways you can break down Percent Favorable.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Filtering and Segmentation<\/strong><\/p>\n<p>If I only want to see how donors responded, I could apply a donor filter. If I want to compare the responses of donors to those of non-donors, I would use segmentation.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49899 size-large\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net3-1024x425.png\" alt=\"Percent segmentation\" width=\"1024\" height=\"425\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net3.png 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net3-300x125.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net3-768x319.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net3-50x21.png 50w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><strong>Alternate Calculations<\/strong><\/p>\n<p>You can also change how your Percent Favorable is calculated. Instead of Overall Score, it can be calculated as Question Scores or Grouped Question Scores. If I want to see the Percent Favorable score for each individual question, I would calculate by Question Scores.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49898 size-full\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net4.png\" alt=\"Percent favorable by question\" width=\"1012\" height=\"754\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net4.png 1012w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net4-300x224.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net4-768x572.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net4-50x37.png 50w\" sizes=\"(max-width: 1012px) 100vw, 1012px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>Grouped Question Scores is used to see the Percent Favorable score of one group of questions to another group of question\u2019s score. For example, I might want to all the questions related to our company\u2019s marketing compared to the questions related to our customer facing team.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49897 size-full\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net5.png\" alt=\"Percent favorable by grouped questions\" width=\"1018\" height=\"342\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net5.png 1018w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net5-300x101.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net5-768x258.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/04\/net5-50x17.png 50w\" sizes=\"(max-width: 1018px) 100vw, 1018px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Still have questions?<\/h2>\n<p>The Score Move series is over, but we\u2019re still here to help you make the most of your projects. If you\u2019re still unsure about how to use scoring in your project, check out our <a href=\"https:\/\/www.sogolytics.com\/help\/how-to-calculate-overall-score-in-omni\/\" target=\"_blank\" rel=\"noopener noreferrer\">User Guide page on Scoring<\/a>, join a <a href=\"https:\/\/www.sogolytics.com\/training\/build-the-right-reports-in-minutes\/\" target=\"_blank\" rel=\"noopener\">reports training session<\/a>, or reach out to support within your account.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With Weighted Score and Net Intent covered in our previous blogs, we\u2019re rounding out the Score More series with Percent Favorable. Percent Favorable gives you the percent of positive responses that you receive. It\u2019s similar to Net Intent \u2013 except it doesn\u2019t subtract the negative responses from the positive responses. With Percent Favorable, you can find out just how positively your participants view your organization. Percent Favorable in Use When Let\u2019s say you work for a non-profit organization that wants to gauge how their donors and the public view the organization. After sending out a survey with Rating Questions regarding various aspects of your non-profit, it\u2019s time to report on your findings. Why Percent Favorable can see the percent of positive responses overall, per question, or in question groups. This customization allows you to present the data in the way that\u2019s most meaningful to you and your stakeholders. How You can display Percent Favorable in the Omni Report. To do this, click Score at the top of the Omni Report. Once the new page pops up, change the Score Type from Weighted Score to Percent Favorable. Click the Options wheel next to the dropdown to choose which scores are considered positive responses. For my case, I\u2019ll leave it at the default setting of 4 and 5 being positive for each question. Next up is choosing how the score will be calculated and which rating questions to include in the calculation. Since I want to see how people view the non-profit [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":5052,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,205],"tags":[529,424,460,605,60,142],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Score More: Percent Favorable - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"Looking for more insight into your responses? Use Percent Favorable to score your survey and see how postively your customers view your company.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/score-more-percent-favorable\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Score More: Percent Favorable - Sogolytics Blog\" \/>\n<meta property=\"og:description\" content=\"Looking for more insight into your responses? Use Percent Favorable to score your survey and see how postively your customers view your company.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/blog\/score-more-percent-favorable\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-30T19:02:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-07T18:05:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2018\/12\/ff-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"487\" \/>\n\t<meta property=\"og:image:height\" content=\"714\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Kendall Place\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/score-more-percent-favorable\/\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/score-more-percent-favorable\/\",\"name\":\"Score More: Percent Favorable - Sogolytics Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\"},\"datePublished\":\"2021-04-30T19:02:39+00:00\",\"dateModified\":\"2023-06-07T18:05:58+00:00\",\"author\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/42da901a0319099ec1914b332455bd03\"},\"description\":\"Looking for more insight into your responses? 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