{"id":50437,"date":"2021-07-06T10:16:51","date_gmt":"2021-07-06T14:16:51","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=50437"},"modified":"2021-07-06T20:33:51","modified_gmt":"2021-07-07T00:33:51","slug":"impact-of-pandemic-on-work","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/impact-of-pandemic-on-work\/","title":{"rendered":"Long-term Impacts of Pandemic-style Work"},"content":{"rendered":"<p>COVID-19 upended the ways in which we work. The pandemic sent millions of people home to work \u2014 and these are the lucky ones who kept their jobs. With ongoing news about different variants, we can\u2019t say it\u2019s over. Yet amid the uncertainty, businesses are trying to regain a sense of normalcy.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>\u201cWe all know that work will never be the same, even if we don\u2019t know yet all the ways in which it will be different,\u201d Slack CEO Stewart Butterfield <a href=\"https:\/\/www.bbc.com\/worklife\/article\/20201023-coronavirus-how-will-the-pandemic-change-the-way-we-work\" target=\"_blank\" rel=\"noopener noreferrer\">told the BBC<\/a>. That said, it doesn\u2019t hurt to round-up what\u2019s being said about the future for employees after pandemic-style work.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-50440\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm1-1024x612.jpg\" alt=\"\" width=\"1024\" height=\"612\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm1.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm1-300x179.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm1-768x459.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm1-50x30.jpg 50w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Flexibility<\/h2>\n<p>If you haven\u2019t yet heard about the \u201chybrid workplace,\u201d you can\u2019t be doing a lot of reading about the future of work. This is the big one. Now that employees have experienced working from home, and employers have seen that it can work, this part of pandemic-style work is expected to persist.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The year of remote work showed us many things. One, that Zoom meetings can get old really fast. But also, less anecdotally, that:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Employees enjoy less time commuting and more flexible hours. They want the remote work to continue. In <a href=\"https:\/\/slack.com\/blog\/collaboration\/workplace-transformation-in-the-wake-of-covid-19\" target=\"_blank\" rel=\"noopener noreferrer\">Future Forum research<\/a> of 4,700 knowledge workers, only 12 percent of respondents wanted to go back full-time.<\/li>\n<li>Productivity doesn\u2019t have to drop. <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2021-04-22\/yes-working-from-home-makes-you-more-productive-study-finds\" target=\"_blank\" rel=\"noopener noreferrer\">Bloomberg reports<\/a> that work-from-home will lift productivity by 5 percent post-pandemic.<\/li>\n<li>Not everyone benefits. Women struggled with the unpaid work they do at home coinciding with their remote job responsibilities. Plus, there are many, many workers who can\u2019t do their job at home (also, a <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/future-of-work\/whats-next-for-remote-work-an-analysis-of-2000-tasks-800-jobs-and-nine-countries\" target=\"_blank\" rel=\"noopener noreferrer\">high percentage of women<\/a>). Those in transportation, food service, cleaning and maintenance, retail, and personal care industries all suffered.<\/li>\n<\/ul>\n<p>All this is changing the view of where work needs to be done. as well as what should be done in the office setting. According to a PwC survey, 87 percent of employees see the office as a good place for \u201ccollaborating with team members and <a href=\"https:\/\/www.sogolytics.com\/blog\/what-is-employment-lifecycle\/\" target=\"_blank\" rel=\"noopener noreferrer\">building relationships<\/a>.\u201d They don\u2019t necessarily expect to, or want to, work from home full-time now. But they want the flexibility of working remotely more often. It\u2019s <a href=\"https:\/\/www.sogolytics.com\/blog\/how-remote-work-impacts-recruiting\/\" target=\"_blank\" rel=\"noopener noreferrer\">changing recruiting<\/a> too!<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>As businesses are making plans to offer more hybrid workplaces, people will come onsite to meet clients, securely access equipment, train, and collaborate. Yet they aren\u2019t going to expect the same type of office setup. What\u2019s the use of an assigned cubicle, after all, if you\u2019re only onsite once a week?<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>People still long to connect via work<\/h2>\n<p>Our view of how we work may have changed dramatically, but our view of work\u2019s value has shifted as well. Locking down hundreds of millions of people reminded many of us that we actually enjoy \u201cgoing to work.\u201d While waiting in limbo, we came to appreciate the sense of purpose from doing our jobs. Plus, we realized how much we enjoy running into a colleague at the coffee machine or stopping by someone\u2019s desk to ask about their lunch plans.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>\u201cThe workplace is a <a href=\"https:\/\/www.sogolytics.com\/blog\/personal-interactions-post-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\">social environment<\/a>,\u201d Oxford University\u2019s Robin Dunbar told BBC Worklife. \u201cThe sense of belonging \u2014 and of commitment to the organization and its aims and objectives \u2014 is very quickly lost,\u201d with remote work. Plus, he added, we are &#8220;in the midst of a loneliness epidemic among the 20-somethings.\u201d They are particularly likely to want to work in the office setting. In the PWC survey, 30 percent of those with less than five years of experience prefer being remote no more than one day a week compared to just 20 percent of all respondents who felt the same.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-50470\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/GettyImages-1180037246-1024x683.jpg\" alt=\"return to office\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/GettyImages-1180037246-1024x683.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/GettyImages-1180037246-300x200.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/GettyImages-1180037246-768x512.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/GettyImages-1180037246-600x400.jpg 600w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/GettyImages-1180037246-50x33.jpg 50w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Technology transformation will persist<\/h2>\n<p>The pandemic put many through technology boot camp. Companies had to learn how to provide remote network access and connectivity to mobile workers. Employees had to learn how to use different technology to collaborate and communicate online. These new skills aren\u2019t going to be unlearned. Plus, the technological innovation enabling remote work is only going to continue.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Even those organizations that return to the office are unlikely to revert to legacy systems if the new ones are working. The migration to the cloud was already in the works pre-pandemic. But COVID-19 pushed those in charge of technology decisions to move their plans up quickly.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>At the same time, new Internet of Things technology is going to change the look of work environments, too. Tiny sensors to monitor conference room capacity, track where people are congregating, and control air flow in the building could all improve employee wellbeing on site. Once the business begins down the intelligent building path, employees can expect access to advantageous features such as:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Online conference room, hot desk, or smart locker reservations<\/li>\n<li>Office equipment maintained by connected alert to the manufacturer or service provider<\/li>\n<li>Smart lighting, HVAC, and water tracking to improve sustainability by lowering utility usage<\/li>\n<\/ul>\n<h2>Business travel a \u201cwait and see\u201d<\/h2>\n<p>The <a href=\"https:\/\/www.ustravel.org\/toolkit\/covid-19-travel-industry-research\" target=\"_blank\" rel=\"noopener noreferrer\">US Travel Association<\/a> estimates a daily loss of approximately $1.6 billion between March and December 2020, for a total of $492 billion over the 10 months studied. The tide won\u2019t be turning with business travel yet. People may be eager to get out and travel by car to visit family and friends again. But traveling for work remains something many employees wish to avoid. <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/future-of-work\/the-future-of-work-after-covid-19\" target=\"_blank\" rel=\"noopener noreferrer\">McKinsey estimates<\/a> \u201cabout 20 percent of business travel \u2026 may not return.\u201d<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>In the 2021 <a href=\"https:\/\/mailchi.mp\/i-meet.com\/plannerconfidenceindex-phase-3\" target=\"_blank\" rel=\"noopener noreferrer\">Meeting Planners\u2019 Confidence Index<\/a>, 39 percent didn\u2019t anticipate resuming events until the third quarter of the year. Plus, 81 percent thought it would take until 2023 to return to at least 80 percent of pre-COVID-19 annual event levels.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>After all, even the most intrepid road warriors had to get used to making virtual sales calls and videoconferencing in 2020. Training programs went virtual. Networking moved online. Now that business travel isn\u2019t an imperative, employees are opting to avoid airports still.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-50439\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm2-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm2.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm2-300x200.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm2-768x512.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm2-600x400.jpg 600w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/07\/longterm2-50x33.jpg 50w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Employees want a say<\/h2>\n<p>The pandemic left many people feeling powerless. Employees experiencing poor working conditions saw this exacerbated during the pandemic. Those who were asked back into the office before they felt comfortable felt frustrated. Plus, the incoming generation of employees is used to speaking up.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>\u201cStrikes and walkouts across industries and countries, from warehouse workers in Milan to bus drivers in Detroit, food packers in Northern Ireland to nurses in Hong Kong,\u201d and \u201ccalls for greater unionization or for employee representation on workplace health and safety committees,\u201d highlight the desire for a greater voice in the workplace, Harvard\u2019s Anna Stansbury told the BBC.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"https:\/\/www.forbes.com\/sites\/johnnywarstrom\/2021\/04\/08\/the-effects-of-the-pandemic-mean-that-employee-voice-has-never-been-more-important\/?sh=33f93e546892\" target=\"_blank\" rel=\"noopener noreferrer\">Prioritizing paying attention<\/a> to <a href=\"https:\/\/www.sogolytics.com\/blog\/employee-communication-in-the-new-normal\/\" target=\"_blank\" rel=\"noopener noreferrer\">employee voice<\/a> has many advantages:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Morale improves as employees feel respected<\/li>\n<li>Access to good ideas you might not have heard otherwise<\/li>\n<li>Improved <a href=\"https:\/\/www.sogolytics.com\/blog\/employee-satisfaction-survey-questions\/\" target=\"_blank\" rel=\"noopener noreferrer\">retention<\/a> as workers aren\u2019t seeking out alternatives<\/li>\n<li>Greater collaboration among employees<\/li>\n<li>Customer experience benefits when employees are happier<\/li>\n<\/ul>\n<p>Of course, these five areas aren\u2019t the only places we\u2019ll see changes. The COVID-19 experience represents a massive social experiment. The ramifications are still to be seen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>COVID-19 upended the ways in which we work. The pandemic sent millions of people home to work \u2014 and these are the lucky ones who kept their jobs. With ongoing news about different variants, we can\u2019t say it\u2019s over. Yet amid the uncertainty, businesses are trying to regain a sense of normalcy. \u201cWe all know that work will never be the same, even if we don\u2019t know yet all the ways in which it will be different,\u201d Slack CEO Stewart Butterfield told the BBC. That said, it doesn\u2019t hurt to round-up what\u2019s being said about the future for employees after pandemic-style work. Flexibility If you haven\u2019t yet heard about the \u201chybrid workplace,\u201d you can\u2019t be doing a lot of reading about the future of work. This is the big one. Now that employees have experienced working from home, and employers have seen that it can work, this part of pandemic-style work is expected to persist. The year of remote work showed us many things. One, that Zoom meetings can get old really fast. But also, less anecdotally, that: Employees enjoy less time commuting and more flexible hours. They want the remote work to continue. In Future Forum research of 4,700 knowledge workers, only 12 percent of respondents wanted to go back full-time. Productivity doesn\u2019t have to drop. Bloomberg reports that work-from-home will lift productivity by 5 percent post-pandemic. Not everyone benefits. Women struggled with the unpaid work they do at home coinciding with their remote job responsibilities. Plus, there are [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":49240,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156],"tags":[415,164,241,168,385,630,416,430],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Long-term Impacts of Pandemic-style Work - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"COVID-19 changed our world dramatically and the long-term impacts are yet to be seen. Still, we can predict some of the changes due to pandemic-style work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/impact-of-pandemic-on-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Long-term Impacts of Pandemic-style Work - Sogolytics Blog\" \/>\n<meta property=\"og:description\" content=\"COVID-19 changed our world dramatically and the long-term impacts are yet to be seen. Still, we can predict some of the changes due to pandemic-style work.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/blog\/impact-of-pandemic-on-work\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-07-06T14:16:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-07T00:33:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2020\/12\/emp-6.png\" \/>\n\t<meta property=\"og:image:width\" content=\"478\" \/>\n\t<meta property=\"og:image:height\" content=\"714\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jenn Goddu\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/impact-of-pandemic-on-work\/\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/impact-of-pandemic-on-work\/\",\"name\":\"Long-term Impacts of Pandemic-style Work - Sogolytics Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\"},\"datePublished\":\"2021-07-06T14:16:51+00:00\",\"dateModified\":\"2021-07-07T00:33:51+00:00\",\"author\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/e279d58fbb23148c5be4fdcb53b4a454\"},\"description\":\"COVID-19 changed our world dramatically and the long-term impacts are yet to be seen. 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