{"id":50843,"date":"2021-08-26T16:08:40","date_gmt":"2021-08-26T20:08:40","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=50843"},"modified":"2023-06-03T07:07:02","modified_gmt":"2023-06-03T11:07:02","slug":"leading-with-empathy","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/leading-with-empathy\/","title":{"rendered":"Leading with Empathy: What HR Professionals Can Do to Improve Employee Well-being"},"content":{"rendered":"<p>&#8220;As pandemic life recedes in the U.S., people are leaving their jobs in search of more money, more flexibility, and more happiness.&#8221; &#8211; <a href=\"https:\/\/www.npr.org\/2021\/06\/24\/1007914455\/as-the-pandemic-recedes-millions-of-workers-are-saying-i-quit\" target=\"_blank\" rel=\"noopener\">NPR<\/a><\/p>\n<div class=\"sogo-divider\"><\/div>\n<p>Mental health as a company value is a critical ingredient in cultivating a healthy workplace environment, whether operations are remote, in-person or hybrid. It\u2019s taken a global pandemic to really put this issue into perspective: unsustainable, unhealthy workplaces just aren\u2019t going to cut it anymore. If employees are unhappy, experiencing undue pressure and stress, and no one is addressing it, employee turnover is inevitable. <a href=\"https:\/\/www.sogolytics.com\/blog\/pandemic-influenced-employee-churn\/\" target=\"_blank\" rel=\"noopener\">Pandemic-influenced employee churn<\/a> is all too real, whether you call it The Big Quit, The Great Resignation, or simply tough times all around.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Empathy Reduces Employee Churn<\/h2>\n<p>With priorities, career goals and the world as a whole shifting towards emphasizing well-being and mental health, 92% of employees say they would be more likely to stay with their current job if employers showed and prioritized empathy, <a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2021\/05\/26\/mental-health-is-now-a-business-metric\/?sh=4d9395a2767a\" target=\"_blank\" rel=\"noopener\">according to findings by Forbes.<\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-50857 size-large\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/08\/Slide-13-fix-1024x576.jpg\" alt=\"Leading with empathy\" width=\"1024\" height=\"576\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/08\/Slide-13-fix-1024x576.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/08\/Slide-13-fix-300x169.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/08\/Slide-13-fix-768x432.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/08\/Slide-13-fix-1000x563.jpg 1000w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/08\/Slide-13-fix-50x28.jpg 50w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2021\/08\/Slide-13-fix.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>Prioritizing effective communication, mutually beneficial employee\/employer relationships and efficient processes for implementing that logistically where necessary are vital\u2014if it\u2019s not happening organically in your organization, then you as the HR department can to implement (or, where more force is needed, require) opportunities for your teams to freely and deliberately speak their needs, concerns, critiques and suggestions. Employees want a frictionless, free working environment\u2014if toxic tendencies by management, direct or unspoken, are damaging to the company\u2019s workflow, culture and employees&#8217; sense of well-being in the workplace, then that needs to be acted upon, not just discussed in passing.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>How Does Your HR Team Support Your Human Resources?<\/h2>\n<p>If employees who don\u2019t know how to address their concerns or speak up voluntarily, help them to do so. Be the stepping stone that enables them to take control and develop their own advocacy.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>In some work environments, you don\u2019t need to, because in general, communication is healthy, expectations are clear, and workflow is flexible and collaborative. Even with that strong foundation, there are so many opportunities to continue to evolve and adjust to make it even more fruitful company culture: hold regular pulse checks, host weekly games, casual conversations (remote schedules works particularly well for virtual quizzes and meetings) and opportunities for employees to connect as people. Having that rapport and ease of communication makes connecting even smoother, and workflow more efficient.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>A workplace, just like any gathering of humans, can function clunkily, uncomfortably, and even miserably, or it can flow seamlessly, enjoyably and effectively. As an HR professional, you have an opportunity and a responsibility to make the flow and function better for all of your human resources. You can help guide those interactions with intention: intend to act, intend to listen, and lead with the intent of empathy.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Build A Culture of Listening<\/h2>\n<p>Need help on where to start? Conduct an audit of how well mental health and well-being are prioritized &#8212; or not &#8212; in your workplace, then dive deeper into understanding the gaps and plan how best to address and enact change.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Cultivate a culture of listening, empathy and overall well-being with SoGoEX, an <a href=\"https:\/\/www.sogolytics.com\/employee-experience-platform\/\" target=\"_blank\" rel=\"noopener\">employee experience platform<\/a> that provides a systematic approach to employee feedback.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;As pandemic life recedes in the U.S., people are leaving their jobs in search of more money, more flexibility, and more happiness.&#8221; &#8211; NPR Mental health as a company value is a critical ingredient in cultivating a healthy workplace environment, whether operations are remote, in-person or hybrid. It\u2019s taken a global pandemic to really put this issue into perspective: unsustainable, unhealthy workplaces just aren\u2019t going to cut it anymore. If employees are unhappy, experiencing undue pressure and stress, and no one is addressing it, employee turnover is inevitable. Pandemic-influenced employee churn is all too real, whether you call it The Big Quit, The Great Resignation, or simply tough times all around. Empathy Reduces Employee Churn With priorities, career goals and the world as a whole shifting towards emphasizing well-being and mental health, 92% of employees say they would be more likely to stay with their current job if employers showed and prioritized empathy, according to findings by Forbes. Prioritizing effective communication, mutually beneficial employee\/employer relationships and efficient processes for implementing that logistically where necessary are vital\u2014if it\u2019s not happening organically in your organization, then you as the HR department can to implement (or, where more force is needed, require) opportunities for your teams to freely and deliberately speak their needs, concerns, critiques and suggestions. Employees want a frictionless, free working environment\u2014if toxic tendencies by management, direct or unspoken, are damaging to the company\u2019s workflow, culture and employees&#8217; sense of well-being in the workplace, then that needs to be acted upon, [&hellip;]<\/p>\n","protected":false},"author":63,"featured_media":5038,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156],"tags":[600,241,675,385,455,626,416],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Leading with Empathy: What HR Professionals Can Do to Improve Employee Well-being - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"Learn how human resources professionals can improve their employees&#039; well-being by leading with empathy in the workplace.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/leading-with-empathy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leading with Empathy: What HR Professionals Can Do to Improve Employee Well-being - Sogolytics Blog\" \/>\n<meta property=\"og:description\" content=\"Learn how human resources professionals can improve their employees&#039; well-being by leading with empathy in the workplace.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/blog\/leading-with-empathy\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-26T20:08:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-03T11:07:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2018\/12\/emp-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"487\" \/>\n\t<meta property=\"og:image:height\" content=\"714\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Marie Oliverio\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/leading-with-empathy\/\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/leading-with-empathy\/\",\"name\":\"Leading with Empathy: What HR Professionals Can Do to Improve Employee Well-being - Sogolytics Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\"},\"datePublished\":\"2021-08-26T20:08:40+00:00\",\"dateModified\":\"2023-06-03T11:07:02+00:00\",\"author\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/7daa901cad7b1b5c819590b250edebf9\"},\"description\":\"Learn how human resources professionals can improve their employees' well-being by leading with empathy in the workplace.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/leading-with-empathy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sogolytics.com\/blog\/leading-with-empathy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/leading-with-empathy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Leading with Empathy: What HR Professionals Can Do to Improve Employee Well-being\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/\",\"name\":\"Sogolytics Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sogolytics.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/7daa901cad7b1b5c819590b250edebf9\",\"name\":\"Marie Oliverio\",\"description\":\"You can find Marie binging reality TV, along with her favorite comedians' podcasts, or searching out the best eats in Baltimore. 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