{"id":53499,"date":"2022-04-22T22:55:34","date_gmt":"2022-04-23T02:55:34","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=53499"},"modified":"2022-04-22T23:17:32","modified_gmt":"2022-04-23T03:17:32","slug":"how-to-put-people-first-at-work-examples","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/how-to-put-people-first-at-work-examples\/","title":{"rendered":"How to Put People First at Work: 6 Global Examples"},"content":{"rendered":"<p>Putting people first at work can improve productivity, increase employee engagement, and enhance customer service. All of which leads to greater profitability. It\u2019s a win-win. But you\u2019ll need to know how to put people first at work to leverage <a href=\"https:\/\/www.sogolytics.com\/blog\/benefits-people-first-culture\/\" target=\"_blank\" rel=\"noopener\">these benefits<\/a>. This article shares examples from global organizations aiming to humanize their workplaces.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"https:\/\/www.sogolytics.com\/blog\/great-resignation-ceo-challenge\/\" target=\"_blank\" rel=\"noopener\">The Great Resignation<\/a> is a good (if not great) indicator that employees continue to feel disengaged at work. That leads to lower motivation and higher turnover. When people don\u2019t feel heard, are struggling with work-life balance, lack creativity or opportunity in their jobs, they\u2019re unhappy at work. If they don&#8217;t have<a href=\"https:\/\/www.sogolytics.com\/blog\/young-professionals-seeking-meaningful-careers-add-to-banking-talent-gap\/\" target=\"_blank\" rel=\"noopener\"> meaningful work<\/a> or if they feel the environment is toxic, their engagement falters.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Yet, as this series on <a href=\"https:\/\/www.sogolytics.com\/blog\/what-does-people-first-culture-look-like\/\" target=\"_blank\" rel=\"noopener\">people-first work culture<\/a> has explored, an employee-first culture is not only important but also within reach. See how some global enterprises have done it.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-53502\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-emmy-e-2381069-1024x682.jpg\" alt=\"people-first culture\" width=\"1024\" height=\"682\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-emmy-e-2381069-1024x682.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-emmy-e-2381069-300x200.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-emmy-e-2381069-768x512.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-emmy-e-2381069-600x400.jpg 600w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-emmy-e-2381069-50x33.jpg 50w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-emmy-e-2381069.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Happy, healthy hotel employees: Marriott International<\/h2>\n<p>Marriott International has a long-standing history of a people-first approach. In Forbes, Rasmus Hougaard <a href=\"https:\/\/www.forbes.com\/sites\/rasmushougaard\/2019\/03\/05\/the-power-of-putting-people-first\/\" target=\"_blank\" rel=\"noopener\">describes the hotelier<\/a> as &#8220;the epitome of a people-centric corporation.\u201d Marriott holds true to the perspective, \u201cIf we take care of our people, they will take care of our customers, and the customers will come back.\u201d<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Back in the Great Depression, co-founders J.W. and Alice Marriott hired a staff doctor to ensure their employees had health care. That emphasis on happy, healthy employees persists today. The company created a \u201cholistic employee well-being program,\u201d which, in 2018, earned the American Psychological Association\u2019s <a href=\"https:\/\/www.apa.org\/news\/press\/releases\/2018\/03\/healthy-workplace\" target=\"_blank\" rel=\"noopener\">Psychologically Healthy Workplace and Organizational Excellence Award<\/a>.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"https:\/\/www.forbes.com\/sites\/serenitygibbons\/2020\/04\/30\/3-things-you-can-learn-from-marriott-about-taking-care-of-employees\/\" target=\"_blank\" rel=\"noopener\">During the pandemic<\/a>, the company\u2019s leadership took salary cuts and continued to provide furloughed employees with health insurance.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Think time: Google<\/h2>\n<p>The tech giant has the scale and budget to do a great deal to engage employees. One policy it touts is \u201c<a href=\"https:\/\/www.cnbc.com\/2021\/12\/16\/google-20-percent-rule-shows-exactly-how-much-time-you-should-spend-learning-new-skills.html\" target=\"_blank\" rel=\"noopener\">20 percent time<\/a>,\u201d which encourages people to think in new ways. The idea is that employees set aside a day a week to work on something new or outside your normal job function. Back in 2004, when Google went public, the founders wrote that this time, \u201cempowers [employees] to be more creative and innovative. Many of our significant advances have happened in this manner.\u201d<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Employees can also stir the creative juices by getting out on the campus to enjoy a bowling alley and yoga rooms, free food and happy hours, commute buses with Internet access, and even free laundry service.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Trust your people: SAS<\/h2>\n<p>SAS, which is consistently at the top of the Great Places to Work rankings year after year, preceded Google in having an in-house daycare center, gym, and pool as well as work-life counseling (and, of course, snacks).<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Another reason the company\u2019s turnover rate is so low? Trust. The firm gives employees great flexibility on the hours they work and the time they take advantage of campus services.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Company CMO Jim Davis <a href=\"https:\/\/www.fastcompany.com\/3004953\/how-sas-became-worlds-best-place-work\" target=\"_blank\" rel=\"noopener\">told Fast Company<\/a>, \u201cIf you trust people, and you ask them to do something\u2013and you treat them like a human being as opposed to a commodity where you try to squeeze something out\u2013they\u2019re going to work all sorts of hours. But they\u2019re going to enjoy those hours as opposed to \u2018slaving in the office.\u2019\u201d<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-53503\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-mabel-amber-128299-1024x576.jpg\" alt=\"people-first culture\" width=\"1024\" height=\"576\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-mabel-amber-128299-1024x576.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-mabel-amber-128299-300x169.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-mabel-amber-128299-768x432.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-mabel-amber-128299-1000x563.jpg 1000w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-mabel-amber-128299-50x28.jpg 50w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/04\/pexels-mabel-amber-128299.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>If the culture fits: Zappos<\/h2>\n<p>At Zappos, the priorities include \u201cWowing customers even over everything else,\u201d \u201cWeirdness even over fitting in,\u201d and \u201cPeople happiness even over profit.\u201d To that end, the company has many <a href=\"https:\/\/www.fearlessculture.design\/blog-posts\/zappos-culture-design-canvas\" target=\"_blank\" rel=\"noopener\">cultural initiatives<\/a> intended to put people first at work. These include:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Offering a $1,000 bonus to quit if the Zappos culture is not a fit for new employees.<\/li>\n<li>Letting employees work from local restaurants where the company pays for the WiFi.<\/li>\n<li>Hosting a \u201cWeird Talent Show\u201d to give people a chance to shine.<\/li>\n<li>Encouraging everyone to decorate their own office conference rooms.<\/li>\n<li>Closing to customers three days a year for all-hands meetings that everyone must attend.<\/li>\n<\/ul>\n<h2>\u201cYeah Team!\u201d: Jet Blue<\/h2>\n<p>One way Jet Blue puts people first is by endorsing celebration of each other\u2019s accomplishments. The company introduced a <a href=\"https:\/\/hbr.org\/2016\/02\/the-benefits-of-peer-to-peer-praise-at-work\" target=\"_blank\" rel=\"noopener\">peer-to-peer recognition system<\/a> focused on company values and employee satisfaction surged by 88 percent. As <a href=\"https:\/\/www2.deloitte.com\/us\/en\/insights\/deloitte-review\/issue-16\/employee-engagement-strategies.html\/#endnote-sup-45\" target=\"_blank\" rel=\"noopener\">Deloitte points out<\/a>, that increase makes sense because of the positive physiological effects of saying thank you \u2014 \u201cit releases oxytocin, a hormone that makes people more relaxed, collaborative, and happy.\u201d<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>No expiry date on transparency: Whole Foods<\/h2>\n<p>Deloitte\u2019s article on \u201cBecoming irresistible\u201d with \u201ca new model for employee engagement\u201d also highlighted Whole Foods. The grocer releases every employee\u2019s total salary and bonuses in its annual wage disclosure report. Employees concerned about their compensation can make an appointment with HR to discuss it.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The <a href=\"https:\/\/www.cnbc.com\/2020\/11\/05\/ceo-john-mackey-on-how-much-you-can-make-working-at-whole-foods.html\" target=\"_blank\" rel=\"noopener\">wage transparency is motivational<\/a>, according to Whole Foods CEO John Mackey. \u201cIt gives people something to strive for.\u201d At the same time it provides room to fix mistakes. Giving people the opportunity to complain lets you address discrepancies.\u201cAt other times, though, [the pay] is correct, and you can defend it. And then you\u2019re pointing out to people what the organization most values and rewards.\u201d<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Win-win putting people first at work<\/h2>\n<p>Emphasizing people and profitability equally benefits the organization. It\u2019s doubtful there was a name on this list you didn\u2019t know. With better <a href=\"https:\/\/www.sogolytics.com\/blog\/how-to-retain-employees-engage-customers\/\" target=\"_blank\" rel=\"noopener\">employee retention<\/a> comes improved customer satisfaction.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>There are myriad employee engagement strategies you can employ. This article has shared some success stories with people-first work cultures. Find out how your people view your organization\u2019s culture (perhaps with a <a href=\"https:\/\/www.sogolytics.com\/survey-templates\/employee\/company-culture-survey\/\" target=\"_blank\" rel=\"noopener\">company culture survey template<\/a>?) and make better decisions about how and where to build in improvements.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Putting people first at work can improve productivity, increase employee engagement, and enhance customer service. All of which leads to greater profitability. It\u2019s a win-win. But you\u2019ll need to know how to put people first at work to leverage these benefits. This article shares examples from global organizations aiming to humanize their workplaces. The Great Resignation is a good (if not great) indicator that employees continue to feel disengaged at work. That leads to lower motivation and higher turnover. When people don\u2019t feel heard, are struggling with work-life balance, lack creativity or opportunity in their jobs, they\u2019re unhappy at work. If they don&#8217;t have meaningful work or if they feel the environment is toxic, their engagement falters. Yet, as this series on people-first work culture has explored, an employee-first culture is not only important but also within reach. See how some global enterprises have done it. Happy, healthy hotel employees: Marriott International Marriott International has a long-standing history of a people-first approach. In Forbes, Rasmus Hougaard describes the hotelier as &#8220;the epitome of a people-centric corporation.\u201d Marriott holds true to the perspective, \u201cIf we take care of our people, they will take care of our customers, and the customers will come back.\u201d Back in the Great Depression, co-founders J.W. and Alice Marriott hired a staff doctor to ensure their employees had health care. That emphasis on happy, healthy employees persists today. The company created a \u201cholistic employee well-being program,\u201d which, in 2018, earned the American Psychological Association\u2019s Psychologically Healthy Workplace [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":5038,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[156],"tags":[155,573,164,241,440,208,684,382],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Put People First at Work: 6 Global Examples - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"These examples from global organizations show how to put people first at work. 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