{"id":55386,"date":"2022-11-29T12:15:31","date_gmt":"2022-11-29T17:15:31","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=55386"},"modified":"2022-11-29T18:21:38","modified_gmt":"2022-11-29T23:21:38","slug":"evolution-of-learner-experience","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/evolution-of-learner-experience\/","title":{"rendered":"Learner Experience: Then vs. Now"},"content":{"rendered":"<p>Imagine what college was like for someone who graduated twenty years ago. Now, compare their experience with someone who graduated ten years ago. Finally, compare with the experience of someone who\u2019s attending college now.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Each person\u2019s mindset, attitude, and perspective about learning would be radically different\u2014that much is obvious.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>In this article, we explore how expectations about learning have evolved through the years, and discuss what learning looks like today. Read on for more!<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-55539\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536.jpg\" alt=\"learner experience\" width=\"2121\" height=\"1414\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536.jpg 2121w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536-300x200.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536-1024x683.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536-768x512.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536-1536x1024.jpg 1536w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536-2048x1365.jpg 2048w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536-600x400.jpg 600w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1374489536-50x33.jpg 50w\" sizes=\"(max-width: 2121px) 100vw, 2121px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Expectation #1: Emphasis on deeper learning<\/h2>\n<p>Back in 2016, the <a href=\"https:\/\/www.air.org\/sites\/default\/files\/2021-06\/Deeper-Learning-EPC-Brief-August-2015.pdf\" target=\"_blank\" rel=\"noopener\">American Institutes for Research report, <em>Does Deeper Learning Improve Student Outcomes<\/em>,<\/a>\u00a0suggested that important 21st century skills (such as adaptability and self-management) were achieved through deeper learning.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>What is deeper learning? It comprises of a few different things, including:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>A deeper understanding of core academic content<\/li>\n<li>The ability to understand and tackle novel problems and situations<\/li>\n<li>The development of a range of competencies, including people skills and self-control<\/li>\n<\/ul>\n<p>Since then, there has been a spate of national initiatives targeted at promoting deeper learning in K12 schools.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Teachers are not just expected to help students master core academic content\u2014they also need to teach kids critical thinking and problem solving, effective communication, the ability to work collaboratively, the ability to learn how to learn, and more.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Expectation #2: Flexible learning options<\/h2>\n<p>For older students, flexible learning options are now a must-have. For instance, this could be:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Students choosing to attend online courses over in-person classes<\/li>\n<li>Students downloading a third-party app to supplement their learning<\/li>\n<li>The school uploading content and resources to a portal so that students can access it on demand and view it at their convenience<\/li>\n<li>Student services (such as counseling, career coaching) taking place online so that students don\u2019t need to go to campus to meet their advisors<\/li>\n<\/ul>\n<p>You\u2019ll realize that there\u2019s a common theme here: the shift to doing things digitally.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>In a post-pandemic world, most students are used to consuming content and <a href=\"https:\/\/www.sogolytics.com\/blog\/virtual-learning-lessons-for-the-classroom\/\" target=\"_blank\" rel=\"noopener\">learning online<\/a>, and they also appreciate the fact that they can save time and money by cutting out unnecessary commutes.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Since schools now have the infrastructure in place to support online learning, it makes sense to continue down this path, and allow students to learn in the medium that they most prefer.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Expectation #3: More immersive and engaging content<\/h2>\n<p>These days, teachers and students alike understand the importance of immersive content.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The goal is to design active and not passive learning programs\u2014this gets students invested in their own learning and keeps things fun.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>To do this, teachers are now experimenting with different strategies and techniques, including learning simulations, interactive assignments, real-life case studies, and Virtual Reality\/Augmented Reality content.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Expectation #4: More involvement from teachers<\/h2>\n<p>Back in the day, teachers were just expected to teach\u2014that was it.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>These days, their scope has dramatically expanded. Depending on what kind of program you\u2019re looking at, teachers might be expected to:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Facilitate discussions and challenge their students\u2019 thinking<\/li>\n<li>Inspire their students and help them identify what they\u2019re passionate about<\/li>\n<li>Prepare students for grading\/examinations<\/li>\n<li>Prepare students for a path in their chosen career<\/li>\n<li>Constantly provide parents with updates on their child\u2019s progress<\/li>\n<\/ul>\n<p>The biggest change that we\u2019ve seen in recent years? The fact that parents expect to have 24\/7 access to teachers.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"https:\/\/www.sogolytics.com\/blog\/how-has-technology-affected-social-interaction\/\" target=\"_blank\" rel=\"noopener\">Technology and social interaction<\/a> has made it easy for parents, students, and teachers to communicate\u2014there\u2019s no doubt about that. But on the flip side, some parents now expect teachers to be constantly available to them and answer questions that they might have, or provide updates about their child.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>It only takes five seconds for these parents to dash off a text message to these teachers, but depending on the teacher\u2019s class size and how many parents have reached out to them, it may be unrealistic for them to be able to reply to every single enquiry or request that they receive.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The same goes for students\u2014many of them don\u2019t hesitate to text their teachers after-hours to clarify something they mentioned in class or ask about homework.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>With this in mind, teachers today need to be able to compartmentalize, and set and enforce boundaries well.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>It\u2019s easy for teachers to burn out if they\u2019re constantly at the beck and call of students and parents\u2014and it\u2019s in their best interests to block out their time outside of work, and ensure that they\u2019re well-rested for the next day of class.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Expectation #5: Parents and students as \u201ccustomers\u201d<\/h2>\n<p>Previously, the student-teacher relationship was pretty straightforward\u2014teachers were experts, and students were there to learn from them.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Today, the relationship is more nuanced than before. Since information is so widely available, you can Google anything and get the answer in two seconds. As a result, teachers are seen more as facilitators and guides rather than experts.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>And yes, while students are still there to learn from their teachers, there\u2019s also this sense of students (and their parents) being \u201ccustomers.\u201d Today, it\u2019s up to teachers and the school to sell a particular program or course to the students, and it\u2019s common for schools to promote or market themselves so as to attract students.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>This change means that teachers and schools aren\u2019t as laser-focused on the \u201ceducation\u201d aspect, as curriculum is no longer a key selling point. Instead, they\u2019re also trying to provide value in other aspects, such as:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Coming up with internship and job attachment programs that help students gain real-life experience in their chosen industry<\/li>\n<li>Organizing networking sessions to allow students to expand their professional circles<\/li>\n<li>Organizing other peripheral events that help to support student goals<\/li>\n<\/ul>\n<p>Depending on how robust the school\u2019s programs are, it can then differentiate itself from its competitors, and appeal to students and parents more effectively.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>A final word on how the learner experience has evolved<\/h2>\n<p>In the past few years, learners and students have become more sophisticated, and their needs have evolved. The <a href=\"https:\/\/www.sogolytics.com\/blog\/teachers-are-the-best\/\" target=\"_blank\" rel=\"noopener\">role of teachers<\/a> has also evolved, and the entire learning landscape is drastically different from before.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-55540\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072.jpg\" alt=\"learner experience evolution\" width=\"2119\" height=\"1414\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072.jpg 2119w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072-300x200.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072-1024x683.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072-768x512.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072-1536x1025.jpg 1536w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072-2048x1367.jpg 2048w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072-600x400.jpg 600w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2022\/11\/GettyImages-1345305072-50x33.jpg 50w\" sizes=\"(max-width: 2119px) 100vw, 2119px\" \/><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>As we journey into 2023 and beyond, we expect these trends to persist in the same direction. Digitization will continue, and learning will become even more flexible, and even more convenient for students.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>With a plethora of options at their fingertips, students will have to put in more thought and ensure that they\u2019re picking the right programs that will support them and allow them to achieve their goals.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>And as for teachers, the challenge lies in continuously adapting their lesson plans and content to ensure that it\u2019s relevant and relatable to their students. At the same time, they will need to ensure that they&#8217;re taking a holistic approach that is conducive to deeper learning.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>As schools and teachers continue to look towards students and parents as customers, the first step in the right direction is to better understand their unique needs and expectations. Begin by collecting as much feedback as possible to identify the key drivers behind their learning experience while also understanding what drives teacher engagement and satisfaction.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Unlike most other industries, education is one that is driven by passion and interest.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>To keep it alive and ignite the fire of learning, schools need to identify the experience gap, and bridge it. Understanding the power of feedback, Sogolytics offers a cutting-edge feedback and experience management solution that empowers <a href=\"https:\/\/www.sogolytics.com\/k12\/\" target=\"_blank\" rel=\"noopener\">K12 schools<\/a> and <a href=\"https:\/\/www.sogolytics.com\/higher-education\/\" target=\"_blank\" rel=\"noopener\">higher education institutions<\/a> better cater to the right audience, helping create programs that resonate with them, and ensuring a powerful experience for all.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Not sure where to start? <a href=\"https:\/\/www.sogolytics.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Let&#8217;s get on a call<\/a><\/strong> so we can walk you through just how we&#8217;ve helped many other schools and educational institutions transform their experiences\u2014and how we can help yours too!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imagine what college was like for someone who graduated twenty years ago. Now, compare their experience with someone who graduated ten years ago. Finally, compare with the experience of someone who\u2019s attending college now. Each person\u2019s mindset, attitude, and perspective about learning would be radically different\u2014that much is obvious. In this article, we explore how expectations about learning have evolved through the years, and discuss what learning looks like today. Read on for more! Expectation #1: Emphasis on deeper learning Back in 2016, the American Institutes for Research report, Does Deeper Learning Improve Student Outcomes,\u00a0suggested that important 21st century skills (such as adaptability and self-management) were achieved through deeper learning. What is deeper learning? It comprises of a few different things, including: A deeper understanding of core academic content The ability to understand and tackle novel problems and situations The development of a range of competencies, including people skills and self-control Since then, there has been a spate of national initiatives targeted at promoting deeper learning in K12 schools. Teachers are not just expected to help students master core academic content\u2014they also need to teach kids critical thinking and problem solving, effective communication, the ability to work collaboratively, the ability to learn how to learn, and more. Expectation #2: Flexible learning options For older students, flexible learning options are now a must-have. For instance, this could be: Students choosing to attend online courses over in-person classes Students downloading a third-party app to supplement their learning The school uploading content and [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":5088,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,800],"tags":[274,511,271,270,951,947,618,632],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Learner Experience: Then vs. Now - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"Both K12 and higher education have changed drastically over the years. Let&#039;s explore new approaches to promoting better learner experiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/evolution-of-learner-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Learner Experience: Then vs. Now - Sogolytics Blog\" \/>\n<meta property=\"og:description\" content=\"Both K12 and higher education have changed drastically over the years. 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