{"id":56379,"date":"2023-02-10T08:38:35","date_gmt":"2023-02-10T13:38:35","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=56379"},"modified":"2023-02-13T03:25:58","modified_gmt":"2023-02-13T08:25:58","slug":"what-employers-can-do-about-quiet-quitting","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/what-employers-can-do-about-quiet-quitting\/","title":{"rendered":"What Employers Can Do About Quiet Quitting"},"content":{"rendered":"<p>Along with regular old-fashioned quitting, there\u2019s also been more talk lately about &#8220;quiet quitting.&#8221; It\u2019s difficult to say which is more damaging to your business. Understanding the causes of quiet quitting (which often factor into actual quitting, as well) can help your business take steps to counter the trend.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><a href=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-56383\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-1024x683.jpg 1024w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-300x200.jpg 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-768x512.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-1536x1025.jpg 1536w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-2048x1367.jpg 2048w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-600x400.jpg 600w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/towfiqu-barbhuiya-NwIExsCqXdM-unsplash-50x33.jpg 50w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>Setting boundaries to establish <a href=\"https:\/\/www.sogolytics.com\/blog\/prioritizing-your-employees-mental-health-and-work-life-balance\/\" target=\"_blank\" rel=\"noopener\">work-life balance<\/a>, while remaining involved at work, can be good for individuals. It can also, perhaps counterintuitively, benefit the business as it avoids employee burnout.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>On the other hand, having active employees who are not adding much value is detrimental. When <a href=\"https:\/\/www.sogolytics.com\/blog\/pros-and-cons-of-quiet-quitting-how-to-change\/\" target=\"_blank\" rel=\"noopener\">quiet quitting<\/a> reflects unengaged workers doing the bare minimum, it can undermine productivity, collaboration, and innovation. Regrettably, according to Gallup\u2019s <a href=\"https:\/\/www.gallup.com\/workplace\/349484\/state-of-the-global-workplace-2022-report.aspx#ite-393257\" target=\"_blank\" rel=\"noopener\">2022 State of the Global Workplace survey<\/a>, the number of actively disengaged workers is on the rise. With low engagement costing the global economy $7.8 trillion, according to Gallup, you need to know what leads to quiet quitting if you hope to counter it.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Common quiet quitting causes<\/h2>\n<p>Every individual has their own reasons for becoming disengaged or deciding to \u201cphone it in.\u201d Still, there are several consistent causes of <a href=\"https:\/\/www.sogolytics.com\/blog\/how-to-address-quiet-quitting\/\" target=\"_blank\" rel=\"noopener\">quiet quitting<\/a> identified in industry publications and firsthand accounts. In this section, we will outline the main ones.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Burnout<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"https:\/\/www.sogolytics.com\/blog\/employee-burnout-trends\/\" target=\"_blank\" rel=\"noopener\">Burnout<\/a> is a global concern. McKinsey\u2019s Erica Coe describes it as \u201ca chronic imbalance between your job demands\u2014for example, how heavy your workload pressure is\u2014and your job resources.\u201d The coleader of <a href=\"https:\/\/www.mckinsey.com\/mhi\/our-insights\/beyond-burnout-what-helps-and-what-doesnt\" target=\"_blank\" rel=\"noopener\">McKinsey\u2019s Health Institute<\/a> notes this imbalance is often correlated with anxiety and depression.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Excess workload and a lack of boundaries can erode worker motivation. Couple that with insufficient support from managers, and you could have employee dissatisfaction tipping over into quiet quitting.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Poor compensation<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Financial stress is a big source of worry for employees. With financial well-being a top-of-mind concern for the majority of workers, employee dissatisfaction can take root in anxiety about compensation. A PwC survey, cited in an <a href=\"https:\/\/hrexecutive.com\/quiet-quitting-its-the-wake-up-call-employers-need\/\" target=\"_blank\" rel=\"noopener\">HR Executive article<\/a>, found that financial anxieties impact many facets of our day to day, including mental health, sleep, self-esteem, physical health, relationships at home, and productivity and attendance at work.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Compensation concerns aren\u2019t only about the money. To employees, uncompetitive pay can demonstrate a lack of respect. If they feel that their output isn\u2019t valued, they could decide to scale back their performance.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Lack of mobility<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>This may just be a perception, but it is a damaging one. Writing in <a href=\"https:\/\/www.fastcompany.com\/90782944\/this-is-whats-really-behind-quiet-quitting-and-what-leaders-can-do-about-it\" target=\"_blank\" rel=\"noopener\">Fast Company<\/a>, Gloat Research Group CEO Ben Reuveni cites RandStand reporting \u201c43% [of employees surveyed] say they don\u2019t have enough opportunities for internal mobility.\u201d<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>In <a href=\"https:\/\/gloat.com\/resources\/skills-exec-summary-lp\/\" target=\"_blank\" rel=\"noopener\">Gloat\u2019s own research<\/a>, \u201cmore than 1 in 4 workers are struggling to find relevant skill-building opportunities.\u201d Further, 54% reported their current role \u201cdoesn\u2019t make good use of their skills.\u201d Yet, Reuveni notes, \u201ctoday\u2019s employees want opportunities to learn, grow, and find fulfillment in their work.\u201d<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Difficult work environment<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Stifled growth or the feeling that there is little opportunity for forward movement can contribute to a difficult work environment. However, there are many other elements that can negatively impact the employee\u2019s well-being. Bad leadership and unmotivated coworkers can make for what\u2019s commonly called a <a href=\"https:\/\/www.careercontessa.com\/advice\/toxic-work-environment\/\" target=\"_blank\" rel=\"noopener\">toxic work environment<\/a>. Rapid employee turnover can be problematic as well.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>If someone feels unsafe or excluded (either by cliques and gossipy behavior or lack of <a href=\"https:\/\/www.sogolytics.com\/blog\/diversity-and-inclusivity-beyond-february\/\" target=\"_blank\" rel=\"noopener\">diversity and inclusion<\/a>) this can also breed low morale and lead to quiet quitting.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Address causes of quiet quitting<\/h2>\n<p>To counter the stress, boredom, or toxicity that can result in quiet quitting, companies need to send a clear message that they care about their work community. These strategies can help:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Moderate workload<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Busy is one thing; burnout is another. Supervisors can work to ensure that <a href=\"https:\/\/www.thoughtfull.world\/post\/the-case-for-quiet-quitting-why-it-s-happening-and-what-can-employers-do-about-it\" target=\"_blank\" rel=\"noopener\">certain employees aren\u2019t overburdened<\/a>. By setting clear expectations, which emphasize the importance of <a href=\"https:\/\/www.sogolytics.com\/blog\/15-routines-to-promote-employee-well-being-fight-burnout\/\" target=\"_blank\" rel=\"noopener\">employee well-being<\/a>, you can establish a culture that encourages work-life balance.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>If someone is constantly working late or on weekends, find out why. Perhaps they have too much assigned, need more instruction, or resources need to be differently allocated. Take steps to address the workload overload. If you can\u2019t do so, at least openly discuss the duration of the extra responsibility and consider compensating the individual accordingly.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Look out for changes in behavior<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Since quiet quitters are seldom your biggest underperformers, you may not even immediately notice when people start down this path. Keep an eye out for individuals who have stopped proposing new ideas, volunteering for projects, speaking up in meetings, pursuing continuing education, or participating in social activities with coworkers.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Address pay discrepancies<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Wage inflation, a nationwide talent shortage in many industries, and an increasing cost of living can all impact employee views of appropriate compensation. McKinsey\u2019s talent experts recommend \u201csuper transparent\u201d discussions about salaries with individuals. McKinsey&#8217;s Bill Schaninger, on the <a href=\"https:\/\/www.mckinsey.com\/capabilities\/people-and-organizational-performance\/our-insights\/quiet-quitting-and-performance-management\" target=\"_blank\" rel=\"noopener\">McKinsey Talks Talent<\/a> podcast, suggested breaking compensation conversations into component pieces \u2014 market adjustment, company performance, and individual performance \u2014 to explain \u201cthe why\u201d behind certain decisions.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Reviewing compensation annually, at the very least, and considering what non-monetary recognition, perks, and benefits can be provided, may help individuals feel that they are properly rewarded.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Crack down on toxic behaviors<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Whether it\u2019s primarily caused by managers or colleagues, toxic workplaces can drive quiet quitting. It\u2019s essential that you look out for and prevent behaviors that make your employees feel unvalued or unsafe. This might include demeaning, non-inclusive, or unethical actions. It could also come from an extremely competitive environment.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>McKinsey\u2019s Coe suggests, \u201cOne way that employers can approach toxic behavior is to treat it as a lack of competence.\u201d This would make positive and supportive behavior a skill that can be developed and evaluated.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>Check in with employees<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Managers can make a difference by literally asking employees, \u201cHow are you doing?\u201d When supervisors aren\u2019t checking in and following up, it\u2019s easy for people to start believe their quiet quitting won\u2019t get noticed. As McKinsey&#8217;s Schaninger said, \u201cThe minute an employee perceives that the boss no longer cares about them as a person, or doesn\u2019t care about what they\u2019re working on, they begin to think, \u2018Why should I care?\u2019\u201d<\/p>\n<div class=\"div-spacer\"><\/div>\n<p>Quiet quitting can come from a lack of connection to the work community. Demonstrate that you care about your employees and find out what you can do to build ties with them by using Sogolytics\u2019 <a href=\"https:\/\/www.sogolytics.com\/employee-engagement-software\/\" target=\"_blank\" rel=\"noopener\">employee engagement solution<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Along with regular old-fashioned quitting, there\u2019s also been more talk lately about &#8220;quiet quitting.&#8221; It\u2019s difficult to say which is more damaging to your business. Understanding the causes of quiet quitting (which often factor into actual quitting, as well) can help your business take steps to counter the trend. Setting boundaries to establish work-life balance, while remaining involved at work, can be good for individuals. It can also, perhaps counterintuitively, benefit the business as it avoids employee burnout. On the other hand, having active employees who are not adding much value is detrimental. When quiet quitting reflects unengaged workers doing the bare minimum, it can undermine productivity, collaboration, and innovation. Regrettably, according to Gallup\u2019s 2022 State of the Global Workplace survey, the number of actively disengaged workers is on the rise. With low engagement costing the global economy $7.8 trillion, according to Gallup, you need to know what leads to quiet quitting if you hope to counter it. Common quiet quitting causes Every individual has their own reasons for becoming disengaged or deciding to \u201cphone it in.\u201d Still, there are several consistent causes of quiet quitting identified in industry publications and firsthand accounts. In this section, we will outline the main ones. Burnout Burnout is a global concern. McKinsey\u2019s Erica Coe describes it as \u201ca chronic imbalance between your job demands\u2014for example, how heavy your workload pressure is\u2014and your job resources.\u201d The coleader of McKinsey\u2019s Health Institute notes this imbalance is often correlated with anxiety and depression. Excess workload and [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":5041,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,156],"tags":[480,979,164,241,977,810],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Employers Can Do About Quiet Quitting - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"What is driving people to quiet quit? Understanding the causes will help you create a work environment where people are happily engaged.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/what-employers-can-do-about-quiet-quitting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Employers Can Do About Quiet Quitting - Sogolytics Blog\" \/>\n<meta property=\"og:description\" content=\"What is driving people to quiet quit? Understanding the causes will help you create a work environment where people are happily engaged.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/blog\/what-employers-can-do-about-quiet-quitting\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics Blog\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-10T13:38:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-13T08:25:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2018\/12\/emp-4.png\" \/>\n\t<meta property=\"og:image:width\" content=\"487\" \/>\n\t<meta property=\"og:image:height\" content=\"714\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jenn Goddu\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/what-employers-can-do-about-quiet-quitting\/\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/what-employers-can-do-about-quiet-quitting\/\",\"name\":\"What Employers Can Do About Quiet Quitting - Sogolytics Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\"},\"datePublished\":\"2023-02-10T13:38:35+00:00\",\"dateModified\":\"2023-02-13T08:25:58+00:00\",\"author\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/e279d58fbb23148c5be4fdcb53b4a454\"},\"description\":\"What is driving people to quiet quit? 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