{"id":56775,"date":"2023-04-03T08:00:38","date_gmt":"2023-04-03T12:00:38","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=56775"},"modified":"2023-04-03T17:08:00","modified_gmt":"2023-04-03T21:08:00","slug":"maximize-retention-data-driven-hr-strategies","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/maximize-retention-data-driven-hr-strategies\/","title":{"rendered":"Maximize Retention: Data-Driven HR Strategies"},"content":{"rendered":"<p>Replacing employees is expensive. For skilled salaried workers, the candidate search can take months, and the impact on productivity alone can be ruinous.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The best solution is, of course, high retention. If nobody leaves, then you won\u2019t have to replace them.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>One approach for medium-large organizations is investing in HR engagement strategies \u2014 essentially, working to understand employee needs and wants, then implementing activities, benefits, or initiatives that improve their experience.<\/p>\n<div class=\"div-spacer\"><\/div>\n<p><a href=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-56314\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-792x1024.jpg\" alt=\"\" width=\"792\" height=\"1024\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-792x1024.jpg 792w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-232x300.jpg 232w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-768x993.jpg 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-1188x1536.jpg 1188w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-1584x2048.jpg 1584w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-39x50.jpg 39w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2023\/02\/naassom-azevedo-Q_Sei-TqSlc-unsplash-scaled.jpg 1980w\" sizes=\"(max-width: 792px) 100vw, 792px\" \/><\/a><\/p>\n<div class=\"div-spacer\"><\/div>\n<p>The problem is that companies miss the mark. They deliver initiatives that no one wants, or benefits that most employees don\u2019t value.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><a href=\"https:\/\/www.sogolytics.com\/blog\/how-to-use-data-insights-to-improve-employee-experience\/\" target=\"_blank\" rel=\"noopener\">Data analytics<\/a> is a game changer. It allows HR teams to dive deeper and more accurately understand their employees. It makes creating genuinely value-adding retention strategies feasible.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Let\u2019s take a dive into what\u2019s missing from traditional HR engagement, how to implement a data-led approach, and the feasibility of personalized work benefits.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Traditional HR engagement methods are limited<\/h2>\n<p>The idea of using engagement to increase retention isn\u2019t new. In one form or another, it&#8217;s been around for decades. The big ideas are usually:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Company-wide events like holiday parties or team-building days\/retreats<\/li>\n<li>Recognition programs like \u201cEmployee of the Month\u201d<\/li>\n<li>Wellness initiatives like gym memberships or free snacks\/coffee<\/li>\n<li>Healthcare, retirement, or vacation benefits<\/li>\n<\/ul>\n<p>And with the notable exception of \u201cemployee of the month\u201d (an objectively destructive honor), these have apparently obvious appeal. So, why don\u2019t they work at retaining employees?<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>The data is not fully representative<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The vast majority of initiatives have been built from <a href=\"https:\/\/www.sogolytics.com\/blog\/best-practices-for-improving-your-employee-survey-participation-rates\/\" target=\"_blank\" rel=\"noopener\">annual employee surveys<\/a>. They asked questions like:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>How satisfied are you with your job?<\/li>\n<li>Is there a sense of team spirit within your team? Rate from 1 to 10.<\/li>\n<li>Do you receive regular feedback on your performance?<\/li>\n<li>Rate your work-life balance from 1 to 10<\/li>\n<\/ul>\n<p>On the surface, these are valuable, but they lack depth or follow-up. They also don\u2019t account for the seasonal or day-to-day fluctuations in employees\u2019 attitudes or circumstances.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Traditional surveys also tend to skew unreasonably positive \u2014 employees don\u2019t trust anonymity and won\u2019t risk bad mouthing peers or bosses. Modern (anonymous) surveys combined with data analytics get far more authentic, reliable insights.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p><strong>The benefits are too generic<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The bigger the company, the more diverse its employees. Catch-all engagement methods do help some people, but they don\u2019t capture needs or challenges at the department, team, or individual level, and so they aren\u2019t actually engaging most employees.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Think about it:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Holiday parties\u2026 are stressful if you don\u2019t drink, have young children, or have social anxiety.<\/li>\n<li>Benefits\u2026 aren\u2019t equally weighted. For some, financial benefits (healthcare, pension) are most important. For others, it\u2019s time off and flexible hours.<\/li>\n<li>Wellness\u2026 is extremely personal. Many employees like to handle this outside of work and prefer to maintain the distance.<\/li>\n<\/ul>\n<p>When we add in the fact that generational differences are now vast and more complex than ever before, employers simply can\u2019t apply blanket benefits that will please everyone.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>So what can companies do? Is it even possible to understand specific employee needs and cater to them? As it turns out \u2014 yes.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>The game-changing role of data analytics<\/h2>\n<p>Assuming organizations use a <a href=\"https:\/\/www.sogolytics.com\/online-survey-tool\/\" target=\"_blank\" rel=\"noopener\">powerful modern survey tool<\/a>, data analytics can dramatically improve HR engagement strategies. Data creates a deeper understanding of employee needs and preferences, allowing them to take more targeted and effective approaches.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Rather than asking questions once a year, companies can send regular <a href=\"https:\/\/www.sogolytics.com\/employee-pulse-survey\/\" target=\"_blank\" rel=\"noopener\">pulse surveys<\/a>. These surveys harvest current data, letting us identify seasonal differences <em>and<\/em> track engagement progress over time.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Data gathering also extends far beyond surveys and can include:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li>Performance metrics<\/li>\n<li>Social media monitoring<\/li>\n<li>Employee feedback platforms<\/li>\n<li>Employee demographics<\/li>\n<li>Talent management systems<\/li>\n<\/ul>\n<p><strong>Dissecting data and generating insights<\/strong><\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Armed with superior data, the machines can also perform deeper analysis than us humans \u2014 and in much less time. Data processing lets organizations:<\/p>\n<div class=\"div-minispacer\"><\/div>\n<ul>\n<li><strong>Produce objective insights<\/strong> since algorithms analyze data without bias, discrimination, or emotion.<\/li>\n<li><strong>Scale easily<\/strong> by processing huge volumes of data.<\/li>\n<li><strong>Identify patterns<\/strong> that are invisible to humans, considering the quantity of data. It can also explain these patterns so that we understand them.<\/li>\n<li><strong>Predict specific behavior<\/strong> like intent to change job or decreased job satisfaction<\/li>\n<li><strong>Generate specific insights<\/strong> on individual employees or groups.<\/li>\n<\/ul>\n<p>And, of course, all of this happens exponentially faster than manually issuing a survey, collecting the answers, interpreting the results, and constructing initiatives.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>This allows HR teams to identify granular benefits and initiatives that massively appeal to subsets of employees. But are personalized, nontraditional benefits actually practical?<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Making personalized benefits work in practice<\/h2>\n<p><a href=\"https:\/\/www.shrm.org\/resourcesandtools\/hr-topics\/benefits\/pages\/employees-seek-personalized-perks-during-open-enrollment.aspx\" target=\"_blank\" rel=\"noopener\">91% of employees<\/a> believe nontraditional benefits \u2014 derived from data-led engagement processes \u2014 increase their happiness and job satisfaction.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>But can organizations actually implement this?<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The employee handbook at Patagonia is called \u201cLet My People Go Surfing.\u201d The company recruits those whose values and interests align with the brand \u2014 outdoorsy, planet-loving people. Therefore, the company created nontraditional benefits (such as <a href=\"https:\/\/www.cnbc.com\/2016\/12\/23\/founder-of-patagonia-fishes-half-the-year-tells-his-employees-to-surf.html\" target=\"_blank\" rel=\"noopener\">ad hoc work breaks for surfing<\/a>) that were tailored to their exact needs.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Airbnb knows that it attracts employees with a certain wanderlust. Perhaps it\u2019s obvious, but granting employees <a href=\"https:\/\/www.cnbc.com\/2022\/05\/20\/these-10-companies-help-pay-for-their-employees-vacations.html#:~:text=Airbnb%3A%20Employees%20receive%20%242%2C000%20in,experiences%20on%20the%20Airbnb%20platform.\" target=\"_blank\" rel=\"noopener\">an annual travel budget<\/a> on top of their salary and traditional perks has been well received by staff.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>The eCommerce giant Etsy does something similar. Realizing many employees feel the same creative urges as its clients, the company started offering \u201csabbaticals\u201d \u2014 <a href=\"https:\/\/www.etsy.com\/news\/investing-in-our-people-to-strengthen-our-company\" target=\"_blank\" rel=\"noopener\">six weeks of paid time off<\/a> simply to pursue creative projects.<\/p>\n<div class=\"div-spacer\"><\/div>\n<h2>Taking a data-driven approach to retention<\/h2>\n<p>The reality is that traditional \u201ccatch-all\u201d benefits are no longer enough to secure retention. Perhaps they never were. But by adopting a data-driven approach, companies can generate real employee insights and create powerful initiatives to increase their satisfaction, loyalty and happiness.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Some initiatives will be specific company-wide policies (such as Patagonia\u2019s surf time), while others will be more granular \u2014 such as extended time off for new parents, or the ability to buy extra vacation days for the travel-hungry.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>Unconventional ideas should be encouraged. As new generations demand more flexibility and choice, organizations will have to think further outside the box to provide it.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>And if they can, everybody is going to win.<\/p>\n<div class=\"div-minispacer\"><\/div>\n<p>At Sogolytics, we appreciate the power of modern surveys and data analytics in <a href=\"https:\/\/www.sogolytics.com\/blog\/employee-engagement-how-to-engage-with-employees-sample-survey-questionnaire-template\/\" target=\"_blank\" rel=\"noopener\">improving employee engagement<\/a> and retention. Our tools are designed to level-up your engagement and make your employees happier, more fulfilled, and more loyal than ever. Reach out today and see how we can help you master <a href=\"https:\/\/www.sogolytics.com\/human-resources\/\" target=\"_blank\" rel=\"noopener\">HR engagement<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Replacing employees is expensive. For skilled salaried workers, the candidate search can take months, and the impact on productivity alone can be ruinous. The best solution is, of course, high retention. If nobody leaves, then you won\u2019t have to replace them. One approach for medium-large organizations is investing in HR engagement strategies \u2014 essentially, working to understand employee needs and wants, then implementing activities, benefits, or initiatives that improve their experience. The problem is that companies miss the mark. They deliver initiatives that no one wants, or benefits that most employees don\u2019t value. Data analytics is a game changer. It allows HR teams to dive deeper and more accurately understand their employees. It makes creating genuinely value-adding retention strategies feasible. Let\u2019s take a dive into what\u2019s missing from traditional HR engagement, how to implement a data-led approach, and the feasibility of personalized work benefits. Traditional HR engagement methods are limited The idea of using engagement to increase retention isn\u2019t new. In one form or another, it&#8217;s been around for decades. The big ideas are usually: Company-wide events like holiday parties or team-building days\/retreats Recognition programs like \u201cEmployee of the Month\u201d Wellness initiatives like gym memberships or free snacks\/coffee Healthcare, retirement, or vacation benefits And with the notable exception of \u201cemployee of the month\u201d (an objectively destructive honor), these have apparently obvious appeal. So, why don\u2019t they work at retaining employees? The data is not fully representative The vast majority of initiatives have been built from annual employee surveys. They asked [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":5038,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,156],"tags":[921,480,164,241,423,168,455,408,382],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maximize Retention: Data-Driven HR Strategies - Sogolytics Blog<\/title>\n<meta name=\"description\" content=\"Improve retention with HR strategies that focus on delivering genuine value to employees. 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