{"id":59735,"date":"2023-12-25T18:00:23","date_gmt":"2023-12-25T23:00:23","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=59735"},"modified":"2023-12-25T18:05:04","modified_gmt":"2023-12-25T23:05:04","slug":"experience-learning-live-2023","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/experience-learning-live-2023\/","title":{"rendered":"CUNA ELL 2023: Learning About Learning"},"content":{"rendered":"

Through The Great Resignation and beyond, what makes employees stick around?<\/p>\n

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While there’s plenty to be said for generous salaries, flexible schedules, and bountiful benefits packages, not all employers can afford the price tags associated with some of these options. Time and again, though, studies show that the most engaged employees are those who feel valued and recognized for their efforts, those who see opportunities for growth and advancement, and those provided with chances to learn.<\/p>\n

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Want to improve employee retention<\/a>? Prioritize learning opportunities!<\/p>\n

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The 2023 edition of Experience Learning Live!, delivered by the Credit Union National Association and sponsored by Sogolytics, tackled exactly this challenge.<\/p>\n

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\"CUNA<\/p>\n

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Training for the trainers<\/h2>\n

Too often, organizations rely on employee exit surveys<\/a> to find out why team members decide to leave. Proactive outreach, before it’s too late, can help those in HR and leadership positions better understand why employees choose to stay.<\/p>\n

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CUNA ELL 2023, hosted in San Antonio, resonated with the message that training and development opportunities continue to help credit unions retain and engage top talent<\/a>. Presenters from within and beyond the credit union movement highlighted hard data, explored social and emotional aspects of learning and growth, and shared success stories from the past year.<\/p>\n

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The annual Elly Awards showcased a wide range of successes in training programs, inspiring individuals, and exciting team collaborations. Many of the winners were recognized for “doing more with less” type programs that helped credit unions manage change. Technology updates, mergers, and new products were just a few of the changes credit union professionals brought up throughout the conference, testing the ability of Learning and Development teams to ramp up their efforts to support these changes. A number of winning programs highlighted “train the trainer” and “change champion” models that expanded trainers’ capacity<\/p>\n

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\"CUNA<\/p>\n

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No bias, but…<\/h2>\n

While there were many engaging keynotes, panels, and breakout sessions, a personal favorite was “Learning About Learning: How the Right Data Can Help You Evaluate Success” — and yes, a little bias on this one, since I facilitated this one. \ud83d\ude09<\/p>\n

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One key question to kick this off: How do you measure the success of a specific training or of an L&D program? Employee retention, employee engagement<\/a> scores, “better skills”, and more people completing more hours of training were all discussed as the current measures. Some participants noted that success measures for their departments (or their “army of one” teams!) were fuzzy at best. How can you measure success if you’re not sure what the metrics are? Tricky indeed.<\/p>\n

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A key part of this session was a candid discussion about the kinds of data trainers can (or could!) collect before, during, and after trainings in order to make them successful. The results were very interesting!<\/p>\n

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First: What kinds of data do you collect before learning?<\/em><\/strong> A few of the answers shared:<\/p>\n

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