{"id":65390,"date":"2025-09-26T09:44:16","date_gmt":"2025-09-26T13:44:16","guid":{"rendered":"https:\/\/www.sogolytics.com\/blog\/?p=65390"},"modified":"2025-11-04T02:53:42","modified_gmt":"2025-11-04T07:53:42","slug":"young-people-credit-union-report","status":"publish","type":"post","link":"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/","title":{"rendered":"If Credit Unions Are So Fair, Why Don\u2019t Young People Choose Them?"},"content":{"rendered":"<p><span data-contrast=\"auto\">Millennials and Gen Z talk a lot about values. <\/span><a href=\"https:\/\/www.deloitte.com\/us\/en\/insights\/topics\/talent\/deloitte-gen-z-millennial-survey.html?\"><span data-contrast=\"none\">Fairness, ethics and community are supposed to matter<\/span><\/a><span data-contrast=\"auto\"> more to them than to any generation before. On the surface, credit unions should be their ideal choice. They were built on these very principles. And yet, fewer than one in four young consumers call a credit union their primary financial institution. Why is that?<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Sogolytics set out to explore this contradiction in a national survey. The results raise tough questions. Nearly half of Gen Z say they have heard of credit unions but still don\u2019t really know how they work. Among Millennials, membership has slipped from almost one in three in 2023 to just over one in five today.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><i><span data-contrast=\"auto\">Gen Z Knows Credit Unions Exist but Doesn\u2019t Understand Them<\/span><\/i><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><a href=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2025\/09\/familiarity-with-credit-unions.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-65391 aligncenter\" src=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2025\/09\/familiarity-with-credit-unions.png\" alt=\"Familiarity with credit unions\" width=\"883\" height=\"495\" srcset=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2025\/09\/familiarity-with-credit-unions.png 883w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2025\/09\/familiarity-with-credit-unions-300x168.png 300w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2025\/09\/familiarity-with-credit-unions-768x431.png 768w, https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2025\/09\/familiarity-with-credit-unions-50x28.png 50w\" sizes=\"(max-width: 883px) 100vw, 883px\" \/><\/a><\/span><\/p>\n<p style=\"text-align: center;\"><i><span data-contrast=\"auto\">Source: Sogolytics, <a href=\"https:\/\/www.sogolytics.com\/resources\/ebooks\/why-genz-skip-credit-unions\/\">Credit Union Survey 2025<\/a><\/span><\/i><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">66% of Millennials and Gen Z claim they try to support brands aligned with their values, but only 35% believe their financial provider actually reflects those values. And while credit union members often report strong satisfaction with digital tools, outsiders still see them as outdated or \u201cnot modern.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.sogolytics.com\/resources\/ebooks\/why-genz-skip-credit-unions\/\"><span data-contrast=\"auto\">[Download full report]<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">So where does that leave the movement? The evidence suggests this is not about awareness anymore, young people know credit unions exist. What they are missing is clarity, relevance, and a sense of urgency. Unless credit unions can show how their values translate into real, everyday benefits and pair those values with simple, seamless digital access, the next generation may never look their way. The opportunity is still there, but the window is closing fast.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"Article\",\n  \"mainEntityOfPage\": {\n    \"@type\": \"WebPage\",\n    \"@id\": \"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/\"\n  },\n  \"headline\": \"If Credit Unions Are So Fair, Why Don\u2019t Young People Choose Them?\",\n  \"description\": \"Unless credit unions can show how their values translate into real, everyday benefits and pair those values with simple, seamless digital access, the next generation may never look their way.\",\n  \"image\": \"https:\/\/cdn.sogolytics.com\/blog\/wp-content\/uploads\/2025\/09\/GettyImages-1153451023.jpg\",  \n  \"author\": {\n    \"@type\": \"Person\",\n    \"name\": \"Sarah Faiz\",\n    \"url\": \"https:\/\/www.sogolytics.com\/blog\/author\/sfaiz\/\"\n  },  \n  \"publisher\": {\n    \"@type\": \"Organization\",\n    \"name\": \"Sogolytics\",\n    \"logo\": {\n      \"@type\": \"ImageObject\",\n      \"url\": \"https:\/\/cdn.sogolytics.com\/wp-content\/uploads\/2022\/07\/sogolytics-bgW.svg\"\n    }\n  },\n  \"datePublished\": \"2025-09-26\",\n  \"dateModified\": \"2025-10-15\"\n}\n<\/script><br \/>\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Why don\u2019t young people choose credit unions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Many Millennials and Gen Z are aware of credit unions but don't understand how they work or see them as modern. They often feel credit unions are not relevant to their needs or lack digital access.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What matters most to Millennials and Gen Z in financial institutions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Millennials and Gen Z value fairness, ethics, and community in financial institutions, but only 35% believe their provider reflects these values.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are credit unions outdated according to young people?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Outsiders often see credit unions as outdated or lacking modern digital tools, even though members report high satisfaction with digital features.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How has credit union membership changed among Millennials?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership among Millennials has declined from nearly one in three in 2023 to just over one in five in 2025.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can credit unions attract the next generation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Credit unions need to communicate their values in clear and relevant ways, while offering simple and seamless digital access to attract young members.\"\n      }\n    }\n  ]\n}\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Millennials and Gen Z talk a lot about values. Fairness, ethics and community are supposed to matter more to them than to any generation before. On the surface, credit unions should be their ideal choice. They were built on these very principles. And yet, fewer than one in four young consumers call a credit union their primary financial institution. Why is that?\u00a0 Sogolytics set out to explore this contradiction in a national survey. The results raise tough questions. Nearly half of Gen Z say they have heard of credit unions but still don\u2019t really know how they work. Among Millennials, membership has slipped from almost one in three in 2023 to just over one in five today.\u00a0 &nbsp; Gen Z Knows Credit Unions Exist but Doesn\u2019t Understand Them\u00a0 Source: Sogolytics, Credit Union Survey 2025\u00a0 &nbsp; 66% of Millennials and Gen Z claim they try to support brands aligned with their values, but only 35% believe their financial provider actually reflects those values. And while credit union members often report strong satisfaction with digital tools, outsiders still see them as outdated or \u201cnot modern.\u201d\u00a0 &nbsp; [Download full report]\u00a0 &nbsp; So where does that leave the movement? The evidence suggests this is not about awareness anymore, young people know credit unions exist. What they are missing is clarity, relevance, and a sense of urgency. Unless credit unions can show how their values translate into real, everyday benefits and pair those values with simple, seamless digital access, the next generation may never look [&hellip;]<\/p>\n","protected":false},"author":88,"featured_media":65392,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[204,175],"tags":[628,405,406,492],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Download the Credit Union Generational Analysis Report<\/title>\n<meta name=\"description\" content=\"Unless credit unions can show how their values translate into real, everyday benefits and pair those values with simple, seamless digital access, the next generation may never look their way.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Download the Credit Union Generational Analysis Report\" \/>\n<meta property=\"og:description\" content=\"Unless credit unions can show how their values translate into real, everyday benefits and pair those values with simple, seamless digital access, the next generation may never look their way.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics Blog\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-26T13:44:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-04T07:53:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sogolytics.com\/blog\/wp-content\/uploads\/2025\/09\/GettyImages-1153451023.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2121\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sarah Faiz\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/\",\"name\":\"Download the Credit Union Generational Analysis Report\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\"},\"datePublished\":\"2025-09-26T13:44:16+00:00\",\"dateModified\":\"2025-11-04T07:53:42+00:00\",\"author\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/6b0e5f11c8e66d4f395eac78428e863f\"},\"description\":\"Unless credit unions can show how their values translate into real, everyday benefits and pair those values with simple, seamless digital access, the next generation may never look their way.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/young-people-credit-union-report\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"If Credit Unions Are So Fair, Why Don\u2019t Young People Choose Them?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#website\",\"url\":\"https:\/\/www.sogolytics.com\/blog\/\",\"name\":\"Sogolytics Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sogolytics.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.sogolytics.com\/blog\/#\/schema\/person\/6b0e5f11c8e66d4f395eac78428e863f\",\"name\":\"Sarah Faiz\",\"description\":\"Sarah is all about pursuing both data and dreams. 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