13Hours
Average time to generate one client report
Manual Processes Created Major Inefficiencies
Physical surveys and paper-based data collection processes consumed almost 13 hours per client assessment. Additionally, manual printing, mailing, and compilation of surveys created unsustainable bottlenecks that severely limited Archbright's capacity to serve their growing membership base.
Limited Distribution Channels Reduced Reach
Archbright’s existing survey methods excluded employees without work email addresses, particularly in manufacturing and field-based roles. This prevented comprehensive feedback collection across diverse workforce segments and left significant gaps in client insights.
Competitor Platforms Failed to Meet Needs
Archbright’s existing survey platform had complex logic and limited sharing, with some requiring clients to create accounts just to view results. This prevented Archbright from delivering immediate value to their clients.
