Elevate Care + SOGOLYTICS

Elevate Care Improves
Patient Feedback with Sogolytics
See how Sogolytics improved feedback collection in less time for faster insights.
Key
Highlights
Significantly improved patient feedback collection
Reduced time spent 
on administrative tasks 
Faster delivery of actionable survey insights 
Cost savings through streamlined processes 
Overview
Elevate Care, a leading healthcare provider, aimed to enhance patient engagement and streamline feedback processes. Using Sogolytics, they improved response rates and care quality. Read on to explore their success. 
Region
US
Industry
Healthcare
Use Case
Employee Experience
Katy Shorkey
Sogolytics allows us to uncover critical trends and improve employee retention – potentially saving us an incredible amount of resources, time, and turnover.
Katy Shorkey Director of Marketing and Brand Strategy
Get result like Elevate Care did
The Challenge
No structured
feedback system 
Low response rate
Elevate Care lacked a structured system to gather real-time resident feedback, making it hard to quickly spot and resolve negative experiences.
Employee engagement gaps
The team needed a consistent way to collect employee feedback to support retention efforts and improve workplace culture.
No benchmark for surveys
Without benchmarking data, Elevate’s HR team couldn’t effectively measure employee satisfaction trends or identify recurring obstacles.
The Solution
Smart surveys driving real-time improvements 
All-in-one feedback solution
Sogolytics enabled Elevate Care to collect resident reviews, discharge surveys, employee feedback, and exit 
interviews—all through one streamlined platform.
Actionable employee insights
The HR team now runs quick temperature checks, annual surveys, and ranked-choice polls, using real-time alerts 
and reports to guide meaningful organizational change.
Improved resident experience
Guest Relations monitors patient satisfaction during stays, addressing concerns proactively—boosting both outcomes and online reviews in record time.
The Result
Versatile insights 
for smarter decisions
Sogolytics empowers Elevate Care to improve both resident and employee experiences through real-time alerts, anonymous feedback, and flexible reporting. From boosting trust and satisfaction to guiding retention strategies, 
the platform’s depth supports marketing, operations, and HR, making it a powerful, all-in-one tool for driving meaningful change.
Why Sogolytics?
Sogolytics offers scalable, customizable tools and 24/7 expert support, making it the ideal feedback solution for growing healthcare networks like Elevate Care. 
Scalability
Easily manage and streamline feedback collection across multiple locations or departments as your organization grows. Whether you're expanding regionally or globally, Sogolytics adapts to your structure without sacrificing data consistency.
Customization
Build tailored surveys that deliver relevant, actionable insights for your specific audience and goals. From branding to question logic, every element can be configured to match your organization’s voice and priorities. 
Support
Get 24/7 access to knowledgeable support, ensuring smooth setup, ongoing success, and maximum platform value. Expert help is always just a message or call away.
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Want to Achieve Results Like These?
Let our team show you how Sogolytics can drive similar success at your organization.
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