How Namaste Data Scales Inclusive Research with Sogolytics

Key
Highlights

99.9%

Of reports segmented for client-ready analysis

70K

Recipients reached in a single survey send

Languages delivered from one email list

Overview

Namaste Data delivers inclusive data collection and AI equity advisory for nonprofits and foundations across the US and Canada. Serving under-resourced clients, the organization required a full-lifecycle platform for multilingual research, advanced logic, and segmented reporting. Namaste Data chose Sogolytics in 2018, building an 8-year partnership grounded in product evolution and responsive support.

Industry

Nonprofit Data Consulting

Use Case

Customer Experience Platform

Region

Vancouver, CN

For the entire life cycle of a project, Sogolytics has everything. The tools are there, it is easy to navigate, and I have the support team.

Meena Das Founder & CEO, Namaste Data

The Challenge

10 Tools

Tested, but none covered the full lifecycle

Front-end-only tools that stop at data collection

Namaste Data tested about 10 tools through their 17-year data science business but found that most offered the same surface-level survey design but fell short on reporting and analytics, where data turns into insight or sits unused.

Reaching multilingual communities without rebuilding every survey

Serving nonprofit clients meant distributing the same survey in multiple languages to a single email list. Most tools that Namaste Data reviewed required rebuilding the survey from scratch for each language, multiplying the work for a small team.

Onboarding non-technical teams and clients quickly

With nonprofit teams running surveys only every few years, Namaste Data needed a platform intuitive enough for an 80-member team to self-serve and clear enough for clients to interpret segmented reports on their own.

The Solution

ONE
Platform

For survey design, distribution, logic, & reporting

Multilingual distribution from one unified list

Sogolytics empowered Namaste Data to send the same survey in five languages to a single email list by picking the right template per language group. When repeating a survey, only changed questions were re-translated, cutting team time on both ends.

A unified platform from design to reporting

Sogolytics' Unified Enterprise Platform gave Namaste Data one place to design, distribute, and analyze surveys end to end. The customizable Omni Report, response-choice-based advanced logic, automatic thank-you triggers, and URL switching for invitations removed the need to stitch multiple tools together, essential for a small team running the full lifecycle in-house.

Intuitive interface with responsive support

Sogolytics' intuitive interface enabled Namaste Data to onboard non-technical nonprofit clients quickly, with the same ease that helped the organization train an 80-member organization on the platform in a previous role. Responsive customer support, in-product chat for immediate answers, and email follow-up kept projects moving even when surveys went live outside business hours.

The Result

70,000

Recipients reached in a single send

Distributed a single survey across five languages, including Chinese, Spanish, French, and English, to one unified email list, reaching multilingual communities that other tools would force into separate workflows.

Scaled survey distribution from 50 recipients up to 70,000 in a single send, without adding headcount or platform overhead.

Used segmentation in 99.9% of reports, saving time for both the consultancy and nonprofit clients by replacing raw-data reviews with neatly prepared, filter-driven reports that surface insight at the question level.

Tracked email status, opens, incomplete responses, and reminder triggers in real time, enabling the consultancy and its nonprofit clients to tag-team targeted follow-ups and lift response rates.

Why Sogolytics?

Nonprofits and social impact organizations choose Sogolytics to run inclusive, equitable data collection that turns raw responses into actionable insight without sacrificing the depth their work demands.

Unified Platform

Run survey design, multilingual distribution, advanced logic, and reporting on a single platform, ideal for lean teams.

Data-Centric

Built for real-time data collection with customizable segmentation, question-level filters, and advanced logic that make data accessible and useful.

Inclusivity

Send the same survey in multiple languages to one list, update only the questions that changed across waves, and reach communities without doubling the design work.

Scalability

Flex survey distribution from small focus-group pilots to enterprise-scale sends without switching tools or adding headcount.

Explore other case studies

Explore other case studies

Want to Achieve Results Like These?

Let our team show you how Sogolytics can drive similar success at your organization.

Book My Personalized Demo

Namaste Data + SOGOLYTICS

Trumbull Educational County Service Center

The Center for Client Retention

Bay Village Schools

Trumbull Educational County Service Center

The Center for Client Retention

Bay Village Schools

Namaste Data + SOGOLYTICS

Trumbull Educational County Service Center

The Center for Client Retention

Bay Village Schools

Trumbull Educational County Service Center

The Center for Client Retention

Bay Village Schools

Starter Package

Business Class

Fully Loaded

Everything you need