20%
Average response rate
with previous systems
Limited Data Quality and Quantity
Nova Pioneer used Google Forms that delivered less than 20% response rates and prevented them from capturing actionable insights across their 14-school network.
Insufficient Reporting Capabilities
Existing tools required external capacity for analysis, creating bottlenecks that delayed critical insights on student engagement and team culture assessments.
Inability to Scale with Growth
The current system lacked essential distribution tools and follow-up capabilities needed to support expansion plans to 100 schools across Africa.
Fragmented Feedback Ecosystem
Managing teammates, students, families, and communities across two countries demanded a unified platform with complex survey logic and multi-stakeholder functionality.
