PD Self Case Study - Sogolytics

Key
Highlights

74%

Post-Program Response Rate from care partners

95%

Member participation
achieved

23.9%

Care partner emotional improvement

Overview

PD SELF, a nonprofit serving Parkinson's patients across 17 US communities and beyond, needed a cost-effective platform to engage participants and demonstrate program outcomes. With Sogolytics, they achieved exceptional response rates, proved statistical impact on patient quality of life, and expanded their reach nationally and internationally.

Industry

Healthcare

Use Case

Patient Engagement

Region

US, Global

I would highly recommend Sogolytics because it's cost-effective, exceptionally supported, intuitive, and has excellent reporting features. For us, the solution has helped to greatly increase member engagement and demonstrate program success.

Eileen O'Reilly Chief Operating Officer, PD SELF

The Challenge

68%

Starting response rate before optimization

Scaling Beyond Clinical Trials

While PD SELF expanded from a small clinical trial to 17 communities nationwide, it lacked a scalable platform to maintain high engagement and analyze growing patient data efficiently across multiple locations.

Demonstrating Statistical Impact

Without effective tools, the healthcare provider struggled to capture and analyze critical data needed to prove their impact on patients' quality of life to funders and donors.

Limited Reporting Capabilities

PD SELF lacked the automation capabilities to efficiently manage surveys or generate data-driven reports to evaluate outcomes, prioritize improvements, and demonstrate measurable program success to stakeholders.

The Solution

95%

Member participation achieved consistently

Intuitive Platform with Expert Support

Sogolytics’ experts reviewed each survey question by question, providing written recommendations that enabled PD SELF to improve design and distribution tactics, ultimately achieving higher engagement and response rates.

Powerful Automation Features

SogoCX's automation features, including rules and alerts, tracked participation, and automatic reminders, enabled PD SELF to efficiently engage participants at scale, maintaining 95%+ engagement rates as their reach expanded nationally and internationally.

Data-Driven Reporting Capabilities

The AI-powered platform increased PD SELF's ability to conduct surveys efficiently, analyze data, prioritize curriculum improvements, and demonstrate measurable outcomes to funders and donors with compelling statistical evidence of program impact.

Continuous Survey Optimization

PD SELF implemented an iterative approach to survey design, continuously refining questions and distribution methods. The platform's flexibility allowed them to test improvements, incorporate feedback, and enhance assessment efficiency throughout their program expansion.

The Result

74%

Post-program survey completion rate

By leveraging SogoCX’s survey design and automated reminder capabilities, PD SELF achieved phenomenal engagement, with initial participation consistently exceeding 95% for all members, while post-program rates reached 68% from patients and 74% from care partners.

Sogolytics empowered PD SELF to capture feedback signals from participants, analyze data, prioritize curriculum improvements, and demonstrate outcomes to funders and donors with statistical evidence of program impact.

Results shared at the World Parkinson's Congress included a 13.5% improvement in bouncing back from the disappointment of diagnosis, a 12.7% improvement in controlling symptoms so they don't interfere with activities, and a 23.9% improvement in care partners' ability to handle emotions.

The platform's intuitive interface and excellent reporting features greatly increased PD SELF's ability to conduct surveys efficiently, manage reporting, and make data-driven conclusions that prove program value to stakeholders.

As the PD SELF program continues to expand its reach, they foresee using Sogolytics to better understand, engage, and gain feedback and insights from program alumni, volunteers, and staff members.

Why Sogolytics?

Healthcare organizations choose Sogotytics for its affordability, ease of use, and powerful analytics to engage patients and prove program value.

Cost-Effectiveness

Deliver enterprise-level survey capabilities at nonprofit-friendly pricing that enables patient engagement, data analysis, and measurable outcome demonstration without budget constraints.

Exceptional Support

Access a dedicated team that reviews surveys, provides expert recommendations, and builds confidence in your data collection throughout your program's journey.

Intuitive Reporting

Transform raw data into compelling demonstrations with an interface so easy to use that organizations efficiently manage surveys, analyze results, and prove impact to funders.

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PD SELF + SOGOLYTICS

AUCH

Legacy Healthcare

Virginia Physicians for Women

AUCH

Legacy Healthcare

Virginia Physicians for Women

PD SELF + SOGOLYTICS

AUCH

Legacy Healthcare

Virginia Physicians for Women

AUCH

Legacy Healthcare

Virginia Physicians for Women

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