SYNERGY INTERNATIONAL LIMITED, INC. + SOGOLYTICS

Synergy International Improves Client Trust Using Sogolytics Insights
See how Synergy personalized research and scaling with Sogolytics
Key
Highlights
Switched from Qualtrics because Sogolytics was simple to use
Engaged their clients with personalized surveys through multiple channels
Provided continuous feedback mechanism to track learning 
and growth
Connected client successes 
with employee education for continued growth
Overview
Synergy International, a marketing strategy agency, relies on data-driven insights to build client trust and activate strategic change. With Sogolytics, they deliver flexible, personalized research while growing their capabilities to meet diverse client needs.
INDUSTRY
Consulting
USE CASE
Market Research
REGION
Ohio, USA
Crystal Ogden
We're thankful for how Sogo makes our jobs easier and adds to our professionalism!
Crystal Ogden Project Manager
Get results like Synergy did
The Challenge
The expense and complexity of the Qualtrics platform led Synergy to look for alternative solutions.
Versatile Customer Feedback Platform for Complex Research Projects
Synergy needed a versatile platform capable of managing a wide range of qualitative and quantitative research projects, such as surveys, focus groups, and leadership assessments, while also offering the flexibility to meet the unique requirements of their diverse client base.
Streamlined Survey Software Cuts Costs and Simplifies Workflows
After experimenting with other tools like Qualtrics and FluidSurveys, Synergy realized they needed a simpler yet more functional solution that could streamline workflows, improve overall usability, and significantly reduce the expenses associated with operating multiple, less-efficient systems.
Scalable Feedback Solutions to Drive Future Growth
They required a platform that could not only tailor the experience for each client but also provide the scalability and innovative features necessary to support their continued growth, evolving services, and future research initiatives.
The Solution
“It’s a big plus that Sogo provides a variety of ways to engage our respondents and our clients, and the ability to personalize for each unique client.”

JAMES TALTON
Chief Operating Officer, Synergy International Limited, Inc.
Comprehensive Survey Tools for Diverse Client Requirements
Sogolytics supports a broad spectrum of needs, ranging from straightforward surveys to highly complex leadership development programs, enabling Synergy to continually innovate, design unique solutions, and deliver greater value to clients across different industries and organizational sizes.
Dedicated Support Maximizes Customer Feedback Platform Value
With dedicated, responsive support from the Sogolytics team, Synergy was able to quickly resolve technical or operational challenges, gain a deep understanding of the platform’s capabilities, and confidently leverage its features to meet project objectives.
Advanced Survey Design Logic Delivers Tailored Experiences
Through multiple engagement methods and advanced design logic, Sogolytics empowers Synergy to customize surveys, assessments, and reports with precision, ensuring every deliverable aligns perfectly with each client’s specific goals, expectations, and branding requirements.
The Result
“When we were using Qualtrics, we needed technical support from them just to do something relatively simple to do within the Sogo platform.”

CRYSTAL OGDEN
Project Manager, Synergy International Limited, Inc.
Synergy regained confidence with a system that saves time, improves respondent engagement, and enables customized insights. The team can now manage projects independently while offering clients personalized, actionable feedback—building trust and driving growth.

In the future, Synergy looks forward to continued growth and supporting clients in building their brands, as well as building their own brand through continued feedback.
Why Sogolytics
Sogolytics offers the scalability, customization, and support needed to handle evolving feedback projects and deliver tailored solutions across industries.
Scalability
Designed for enterprises with diverse feedback needs, Sogolytics gives you the flexibility to run any survey, any time, 
for any audience. From customer feedback to market research to employee satisfaction, the platform offers advanced design, logic, and analytics that scale across teams and departments.​
Customization
With industry leading design capabilities, automated personalization and advanced logic, everyone is heard.​ Design your feedback journey to fit your precise needs and your brand's voice, from survey building to distribution. ​
Support
Receive responsive, hands-on assistance to ensure smooth onboarding and ongoing platform use. Access customer support whenever you need it 24/7 and speak to an actual human who is happy to resolve your issue.​
Want to Achieve Results Like These?
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