90%
approval rate required for modifications
Aspiring to the highest standards
WPC supports X12’s standards development process, which requires a strict quorum and 90% voting approval for modifications. With hundreds of transaction sets and dozens of maintenance requests to manage each year, ensuring quorum and tracking participation were both complex and essential.
Time intensive manual processes
Historically, ballots were tracked manually or by email, consuming 48+ hours of CTO and developer time per cycle.
Growing member dissatisfaction
The process lacked clarity: real-time quorum was difficult to verify, and indiscriminate reminders hit everyone--even those who’d already voted--creating frustration among members.
