Create feedback forms more easily
- Create AI-assisted surveys in minutes
- Hundreds of ready-to-use survey templates
- 50+ question types
- Intuitive drag-and-drop interface
- Complete control of branding
- Advanced skip logic and branching
- Customizable post-submission outcomes
- Responsive design for desktop, tablet, and mobile
- Quiz and poll tools
Reach your customers where they are
- Send SMS And email invitations directly to participants
- Publish through QR codes or shareable links
- Embed in your website or apps
- Fully customizable pre-defined email templates
- Intelligent and automated reminders for non-participants
- Track and analyze survey participation
- Prevent spam and repeat participation
Powerful and practical customer insights
- Get insights in just one click
- Filter, segment, and compare responses
- Customize data visualization
- Share real-time report links
- Download presentation-ready PowerPoint reports
- Export data in Excel, Word, SPSS, and more
- Import responses from other platforms
The first step to getting the essential answers is asking the right questions.
Explore our range of survey templates to get started. Add in or modify questions to make it all about your organization, and share it with your employees to get started!
Frequently Asked Questions
How often should you send a customer feedback survey?
+Getting feedback from customers is important, but that doesn’t mean you need to collect feedback from every customer every time you connect with them! Consider a balance between always-available customer feedback forms, such as on your website or embedded in your app, and a direct outreach through client feedback surveys at key moments. There are a wide range of ways to collect customer feedback, but it’s important to balance an omnichannel approach with both strategic and technical guidelines that maximize responses while minimizing survey fatigue. Create feedback forms with features like Touch Rules, Automated Distribution, and more to make a huge difference.
How long does it take to create feedback forms?
+Whether you start with a client feedback survey template or create a customer feedback form with AI, your customer feedback survey tool should enable you to spend less time creating questionnaires and more time getting feedback from customers! With Sogolytics, our Template Bank and Create with AI features make it easy to build a client feedback survey in minutes. Sign up free and see for yourself today!
Can customer feedback software be used for other kinds of surveys, too?
+While customer feedback tools are designed to help you learn more from your customers to improve their experiences, a robust customer feedback platform like Sogolytics offers you the flexibility to conduct other kinds of projects, too. Go beyond basic customer feedback surveys to collect feedback from events, power employee training, and conduct market research that will allow your business to grow and thrive. After all, getting feedback from customers means recognizing that you have LOTS of customers – employees, event attendees, and partners – who may have feedback for you!
What size companies benefit from customer or client feedback surveys?
+If you have customers, you need to hear from them! Getting feedback from customers should be a part of the strategic plan for every business that wants to be successful. Whether you have a few clients, a few dozen customers, or a few hundred users, customer feedback survey tool can offer a range of ways to collect customer feedback. Beyond listening, though, you must also be prepared to act on what you learn. If you conduct a customer feedback survey and then don’t do anything with the results, don’t expect customers to share feedback again in the future. Businesses that thrive are those that utilize customer feedback tools as part of a continuous learning and growth strategy.
