Do your team satisfaction surveys drive team satisfaction?

If your work satisfaction survey is a quick check-in, closer to an employee pulse check, you might consider something like a quarterly schedule. This will allow you to track trends without introducing survey fatigue. If, however, you run a workplace satisfaction survey that’s much more in-depth, closer to a culture or climate study, consider keeping that to once or twice a year. Remember that you need time in between company satisfaction surveys to work on satisfying the company! 😉

The most important aspect of a successful team satisfaction survey is communicating with your team! Ensure they’re clear on the project goals, how data will be used, and if results will be anonymous or confidential. In designing the survey, keep it short and sweet, with a few clear metrics that you can track consistently over time. Avoid setting too many questions as mandatory to allow team members flexibility. Don’t include more than one or two open-ended responses unless you’re sure you’ll read every single one of them. When you’ve got the workplace satisfaction survey results, share – at least the highlights – with your workplace. Then share how you’ll plan to take action on what you learn. The best employee job satisfaction surveys feel like part of a continuous cycle – not a one-off conversation.

Because work satisfaction surveys often involve providing feedback about colleagues, employees may be nervous about providing completely candid responses. The best employee satisfaction survey software allows multiple options for keeping feedback completely anonymous, which can build employee confidence. In some cases, though, you may choose to pre-fill certain information, like an employee’s location or department. In that case, be sure to share how data will be used and if it will be treated confidentially. A workplace satisfaction survey shouldn’t lead to workplace stress, so engage with your team to communicate the project goals clearly.