Enterprise CX Platform

Sogolytics Enterprise CX Platform delivers customer experience management at scale for global organizations. Manage CX across departments with SOC 2 & HIPAA compliance, unlimited users, and seamless integrations to Salesforce, Zendesk, and 50+ enterprise tools.

Trusted by 100,000+
customers in 96 countries

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Scale Customer Experience
Across Global Operations

Managing CX across multiple departments, regions, and brands requires enterprise-grade infrastructure. Sogolytics delivers a unified platform with role-based access, advanced permissions, white-labeling, and API access—while maintaining SOC 2, HIPAA, and GDPR compliance. Connect your existing tech stack with pre-built integrations to Salesforce, Zendesk, HubSpot, and 50+ enterprise tools.
Enterprise Scale

Support unlimited users, surveys, and responses across global teams

Enterprise Scale
Security First

SOC 2 Type II, HIPAA, GDPR compliant with SSO/SAML

Security First
API & Integrations

Connect to your CRM, helpdesk, and BI tools seamlessly

API & Integrations
Platform Features
Role-Based Access Control
Create custom user roles with granular permissions. Control who can create surveys, view responses, access reports, or manage settings at department, region, or brand level.
White-Label & Branding
Customize surveys, emails, and dashboards with your unique branding. Use your logo and colors to create a seamless experience across all customer interactions.
Enterprise Integrations
Pre-built connectors to Salesforce, HubSpot, Zendesk, ServiceNow, MS Dynamics, Slack, Teams, and 50+ more. Plus REST API for custom integrations with your proprietary systems.
Advanced Security & Compliance
SOC 2 Type II certified, HIPAA compliant, GDPR ready. SSO/SAML authentication, data encryption at rest and in transit, audit logs, and data residency options for regional compliance.
Dedicated Support & SLAs
Named Customer Success Manager, priority support queue, custom SLAs, quarterly business reviews, and direct access to product team for feature requests and technical guidance.
Advanced Analytics & BI
Embedded analytics for Tableau, Power BI, Looker. Export raw data to your data warehouse. Custom dashboards with drill-down capabilities by department, product, region, or customer segment.

How Enterprise Brands
Use Our Platform

Multi-Brand Organizations
Manage feedback across multiple brands with isolated workspaces, separate branding, and consolidated reporting. Roll up insights at the corporate level while maintaining brand independence.
Global Operations
Deploy surveys in 50+ languages with regional compliance (GDPR, CCPA, HIPAA). Route feedback to regional teams automatically while maintaining global visibility and benchmarking.
Large Customer Success Teams
Equip 100+ CS reps with individual dashboards, automated workflows, and real-time alerts. Track team performance, resolution rates, and customer health scores across the entire organization.
Regulated Industries
Meet HIPAA, SOC 2, PCI-DSS requirements with compliant data storage, encrypted transmission, audit trails, and data retention policies. Annual compliance audits and certifications provided.
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