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Project Basics
  • Getting Started!
    • Building CX Surveys
    • CX Metrics
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        • CX Dashboard Settings
          • Analyze your drivers
            • Good to know
              • Getting Started!
                • Assessment Question types
                  • Score and more
                    • Quiz participation
                      • Get Results
                      • Introduction to Poll
                        • Build your Poll
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                              • Build Project
                                • Project Style
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                                      • Account Settings
                                        • Good to Know

                                          Account Security

                                          The Sogolytics platform offers a variety of options to keep your Sogolytics account safe and secure. Sogolytics takes pride in ensuring that all your data is secure. Account security options are accessible only to admin account users.

                                          Want to level up your account security? Here’s how:

                                          Admin Account

                                          These options will be applied to the entire account.

                                          • Expire password after 90 days.
                                          • When this option is enabled, passwords will automatically expire every 90 days. You will be prompted to reset your password the next time you log in.

                                          • Do not allow account password to repeat user’s three most recently used passwords.
                                          • When this option is enabled, a new password must be different from the three previous passwords you have used.

                                          • Protect account with 2-Step Authentication
                                          • When this option is enabled, login will require two steps. First, sign in with the account password. Second, enter a verification code emailed to the address associated with your account.
                                            Learn more about 2-Step Authentication.

                                          • Restrict login based on IP address.
                                          • When this option is enabled, only the IP addresses listed will be allowed to login into your account. You can restrict login for your Sub-users too. Add multiple IP addresses separated by commas or use (*) to indicate a range of IP addresses (example: 192.168.31.* ).

                                            If you are unable to log in due to a change of IP address, contact support.