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Project Basics
  • Getting Started!
    • Building EX Surveys
      • EX Metrics
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            • Analyze your drivers
              • Good to know
                • Getting Started!
                  • Building CX Surveys
                  • CX Metrics
                    • CX Dashboard
                      • CX Dashboard Settings
                        • Analyze your drivers
                          • Good to know
                            • Getting Started!
                              • Assessment Question types
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                                  • Quiz participation
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                                    • Introduction to Poll
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                                              • Project Style
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                                                    • Account Settings
                                                      • Good to Know

                                                        File Formats Accepted

                                                        To send invitations to numerous email addresses/mobile numbers, you may upload a list in a .txt, .csv, .xls, or .xlsx file format. The following requirements are applicable for all file types:

                                                        • The file size may not exceed 9 MB.
                                                        • Blank records will be ignored when sending invites.

                                                        Additional requirements and notes by format type

                                                        • .XLS and .XLSX
                                                          • Email addresses/mobile numbers must be included in the first column.
                                                          • Only the first column of the first sheet will be used to send invitations.
                                                        • .CSV
                                                          • Email addresses/mobile numbers may appear in any column on the first sheet.
                                                          • Only the first sheet will be used to send invitations.
                                                          • When separating email addresses/mobile numbers in the same cell using commas, invites will not be sent to email addresses/mobile numbers at the start and at the end of the list.
                                                        • .TXT file
                                                          • Separate email addresses/mobile numbers by commas or line breaks.
                                                          • Any .txt files generated using Mac machines may not work.
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