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Project Basics
  • Getting Started!
    • Building CX Surveys
    • CX Metrics
      • CX Dashboard
        • CX Dashboard Settings
          • Analyze your drivers
            • Good to know
              • Getting Started!
                • Assessment Question types
                  • Score and more
                    • Quiz participation
                      • Get Results
                      • Introduction to Poll
                        • Build your Poll
                          • Launch your Poll
                            • Analyze your Poll
                              • Build Project
                                • Project Style
                                  • Launch Project
                                    • Analyze Project
                                      • Account Settings
                                        • Good to Know

                                          Welcome Home

                                          When you first log in, you’ll be taken to the Home screen. Here you’ll find everything you need to get started. You can always return to Home by clicking on the logo in the top left corner.

                                          Navigate to

                                          Let’s take a tour around the home page:

                                          Quick Start

                                          No time for a tour? No worries! If you skip everything else, check out these two options – boldly front in your account.

                                          • Create Project:
                                            Exactly as it sounds, this button is the one you need to create any type of project from scratch, to copy one of your previous projects (if you have any!), or to select from the Template Bank.
                                          • Template Bank:
                                            Not ready to start from scratch? Gather inspiration from our expert-designed bank of sample surveys. These complete survey templates apply to a wide range of audiences and purposes, and can be previewed for a quick look, downloaded to review offline or share with a team, and even copied directly into your account for customization – and a quick launch!

                                          All Projects

                                          Beside the Sogolytics logo, in the top left corner, you’ll find the All Projects icon. No surprises here – this icon gives you easy access to all of your projects so you can take quick action. You can also Manage folders here and organize all your projects.

                                          Based on your account type, your project options may include:

                                          • Survey: From questions to answers, we’ll guide you through every step of designing your perfect survey, distributing, and reporting.
                                          • Poll: It’s easy to collect feedback – serious or silly! – in a single-question poll that’s quick to generate and simple to share.
                                          • Assessment: Assessments are similar to surveys, but with additional quiz functionality on top! Make the most of each evaluation with automated scoring, displayed timers, customized follow-up, and more!
                                          • CX Project: Enhance every aspect of customer experience, improve conversion rates, and streamline all data management with our Customer Experience platform. With focused metrics like NPS, CSAT, CES and Key Driver, you get all the data you need to get to know your customers better.


                                          Utilities provides quick access to a range of more advanced features, many of which are more useful after you have designed your project or received responses.

                                          Help Center

                                          If you need help at any time, from any page, click the Help tab on the right to access support resources. You’ll find User Guide articles, videos, training and support options, and access to additional services.

                                          Watch and Learn / Recent Projects

                                          If this is your first time in this account, you’ll only see videos here. Later, you’ll have quick access to recent projects, too.

                                          • Watch and Learn: This space provides quick access to important videos for getting started, including those specific to project types that offer guidance on designing, distribution, reporting, and data management. For detailed information on a particular feature, refer to the Video Library link.
                                          • Recent Projects: Here is where you see the most recently accessed projects within your account. Along with the project name, the type of project, last access details and total number of responses are displayed. Hover over the project name to view more options for project-based actions, Click here to learn more.