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SogoConnect
  • Getting Started!
    • Building CX Surveys
    • CX Metrics
      • CX Dashboard
        • CX Dashboard Settings
          • Analyze your drivers
            • Good to know
              • Getting Started!
                • Assessment Question types
                  • Score and more
                    • Quiz participation
                      • Get Results
                      • Introduction to Poll
                        • Build your Poll
                          • Launch your Poll
                            • Analyze your Poll
                              • Build Project
                                • Project Style
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                                    • Analyze Project
                                      • Account Settings
                                        • Good to Know

                                          Add a User Group

                                          Add User Group

                                            1. Navigate to Settings, then click on Users under Account Setup on the left-hand menu.
                                            2. Click the blue Add button at the top of the page and select New User Group

                                            1. Click in the gray bar that says Enter User Group, then choose + Add User Group from the drop-down menu.
                                            2. Name your User Group (Customer Service, Sales) by typing the name in the Enter User Group bar.
                                            3. Choose the Users to be added to this group by checking the boxes in front of their names. Find the relevant names by reviewing the box or by using the Search feature.

                                          1. Click on the Save Changes button to confirm your new group.
                                          2. Click the Save button in the top right-hand corner of the User Settings screen.
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