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Project Basics
  • Getting Started!
    • Building EX Surveys
      • EX Metrics
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            • Analyze your drivers
              • Good to know
                • Getting Started!
                  • Building CX Surveys
                  • CX Metrics
                    • CX Dashboard
                      • CX Dashboard Settings
                        • Analyze your drivers
                          • Good to know
                            • Getting Started!
                              • Assessment Question types
                                • Score and more
                                  • Quiz participation
                                    • Get Results
                                    • Introduction to Poll
                                      • Build your Poll
                                        • Launch your Poll
                                          • Analyze your Poll
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                                                    • Account Settings
                                                      • Good to Know

                                                        Thank You Message

                                                        Once participants have finished their responses and clicked the Submit button, you may choose to display a Thank You message. This message acknowledges that the survey has been submitted, thanks participants for their time and responses, and shares any other relevant information regarding follow-up.

                                                        Including a customized Thank You message is a recommended best practice to ensure surveys are submitted successfully and participants leave with a clear and positive message.

                                                        Here’s how you can customize the Thank You message for your participants:

                                                        1. Select a project to edit.
                                                        2. From the Design menu bar, click on the Options icon and choose Thank You Page.
                                                        3. Enable any of the features you like, including:
                                                          • Thank You Message: If enabled, a message will be displayed onscreen when your user clicks on the submit button in the survey. Modify the message content as desired.
                                                          • Re-open Submitted Response: Allow survey participant to edit a response after they have submitted their survey.
                                                          • Chain Invite: Allow your survey participants to send an invitation to someone they think would be interested in taking the survey. Once enabled, a Share Survey icon will be displayed on the Thank You page after participants submit their responses. Survey participants may invite up to 10 of their contacts to participate in your survey.
                                                          • Bar Graph: You can choose to show display bar graph reports of current responses received for all questions in the survey. This is best used for more informal surveys in which the results are not very sensitive.
                                                          • URL Redirect: Once participants have submitted the survey, you can redirect them all to the same webpage (static URL redirect) or to different pages, based on certain answers they provided in the survey (dynamic URL redirect).
                                                        4. Save.
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