Go back to page
SogoConnect
  • Getting Started!
    • Building CX Surveys
    • CX Metrics
      • CX Dashboard
        • CX Dashboard Settings
          • Analyze your drivers
            • Good to know
              • Getting Started!
                • Assessment Question types
                  • Score and more
                    • Quiz participation
                      • Get Results
                      • Introduction to Poll
                        • Build your Poll
                          • Launch your Poll
                            • Analyze your Poll
                              • Build Project
                                • Project Style
                                  • Launch Project
                                    • Analyze Project
                                      • Account Settings
                                        • Good to Know

                                          Review Campaign Results

                                          Review Results

                                          Click Campaign Dashboard, then scroll down to see Overview, followed by each campaign and its relevant statistics.

                                          Overview:

                                          The overview will show you the total campaign numbers for the account. That includes:

                                          • Total # of emails sent
                                            • Total # of emails delivered
                                            • % of emails opened
                                            • % of emails delivered, but unopened
                                            • % of emails bounced (never reached intended inboxes)
                                          • From the opened emails, you can also tell:
                                            • % of clicks
                                            • % of users who unsubscribed to campaigns

                                          You can also find these statistics for each campaign by scrolling down to see them separated:

                                          Additional things you can do:

                                          • Click on the Dialogues Created number to open up an inbox of all dialogues that came in from that specific campaign.
                                          • Choose which campaigns to display by clicking the drop-down under Overview and selecting a campaign. By default, all campaigns are displayed.
                                          • Click the gear wheel to the right of each campaign to View Full Report, Download Report, Resend Campaign, or Delete Campaign.

                                          Campaigns go out, Dialogues come in – an all-in-one system for two-way communication!

                                          ×