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SogoConnect
  • Getting Started!
    • Building EX Surveys
      • EX Metrics
        • EX Dashboard
          • EX Dashboard Settings
            • Analyze your drivers
              • Good to know
                • Getting Started!
                  • Building CX Surveys
                  • CX Metrics
                    • CX Dashboard
                      • CX Dashboard Settings
                        • Analyze your drivers
                          • Good to know
                            • Getting Started!
                              • Assessment Question types
                                • Score and more
                                  • Quiz participation
                                    • Get Results
                                    • Introduction to Poll
                                      • Build your Poll
                                        • Launch your Poll
                                          • Analyze your Poll
                                            • Build Project
                                              • Project Style
                                                • Launch Project
                                                  • Analyze Project
                                                    • Account Settings
                                                      • Good to Know

                                                        Review Campaign Results

                                                        Review Results

                                                        Click Campaign Dashboard, then scroll down to see Overview, followed by each campaign and its relevant statistics.

                                                        Overview:

                                                        The overview will show you the total campaign numbers for the account. That includes:

                                                        • Total # of emails sent
                                                          • Total # of emails delivered
                                                          • % of emails opened
                                                          • % of emails delivered, but unopened
                                                          • % of emails bounced (never reached intended inboxes)
                                                        • From the opened emails, you can also tell:
                                                          • % of clicks
                                                          • % of users who unsubscribed to campaigns

                                                        You can also find these statistics for each campaign by scrolling down to see them separated:

                                                        Additional things you can do:

                                                        • Click on the Dialogues Created number to open up an inbox of all dialogues that came in from that specific campaign.
                                                        • Choose which campaigns to display by clicking the drop-down under Overview and selecting a campaign. By default, all campaigns are displayed.
                                                        • Click the gear wheel to the right of each campaign to View Full Report, Download Report, Resend Campaign, or Delete Campaign.

                                                        Campaigns go out, Dialogues come in – an all-in-one system for two-way communication!

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