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Project Basics
  • Getting Started!
    • Building CX Surveys
    • CX Metrics
      • CX Dashboard
        • CX Dashboard Settings
          • Analyze your drivers
            • Good to know
              • Getting Started!
                • Assessment Question types
                  • Score and more
                    • Quiz participation
                      • Get Results
                      • Introduction to Poll
                        • Build your Poll
                          • Launch your Poll
                            • Analyze your Poll
                              • Build Project
                                • Project Style
                                  • Launch Project
                                    • Analyze Project
                                      • Account Settings
                                        • Good to Know

                                          List Cleaning

                                          As updates are received in Track Survey, Contact Lists will automatically be updated. Since your Lists may include bounced addresses or contacts who have opted out, you can clean your Lists to archive or delete those contacts.

                                          Cleaning a List is recommended prior to sending invitations, especially if you are re-using a List.

                                          1. Under Contact Lists, choose your List.

                                          2. Click on List Cleaning.
                                          3. Select the status of contacts to be addressed.
                                          4. Click on Clean Now. All contacts with the selected status type(s) will be archived/removed from your List.