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What's the big idea? Google Analytics is a product offered by Google that helps track and report website traffic. Organizations that use Google Analytics are interested in learning more about the online behavior of their customers or other visitors. This information can help organizations identify how well they are reaching…

Most organizations are good at collecting data but very few organizations are good at analyzing data to arrive at meaningful insights. One significant challenge is that important information resides in separate data silos. Your survey data resides in your Sogolytics account and your customer data resides in your Salesforce account.…

We're super excited to share this next step in our #sogrow journey with you! Please check out the FAQ below and share any additional questions you may have by dropping a Dialogue, connecting with your Account Manager, or emailing our support team at support1@sogolytics.com.   Update: It's done! Q: Why…

Sync your Salesforce account to Sogolytics to enable all the features we offer to improve your customer relationship management. Here's how to get started: Select Utilities from the top menu bar. Click on the Integrations icon, then select Salesforce Click on Connect with Salesforce or Connect with Salesforce (Sandbox). Survey…

Data collected in your surveys can provide powerful insights into your customers' levels of satisfaction and engagement, as well as their likelihood of renewing or continuing their patronage. Keep your customer records fresh and relevant by pushing survey data directly into Salesforce. This feature is available only in our Enterprise…

If you use Salesforce to collect and maintain contact information, good news! Sogolytics can use your Salesforce Contacts, Leads, or Accounts to send out survey invitations! Simply create a Contact List in Sogolytics from either Salesforce Contacts, Leads, or Accounts and publish. Beyond email address, you may also choose to…

Once you've integrated both platforms, Sogolytics allows you to push data into Salesforce. Survey responses are pushed into the relevant fields of the right Salesforce object. For example, you might have a survey question that asks customers to rate the service they have received on a scale of 1 to…

Sogolytics provides simple and powerful programmatic access to your survey data using your secure application programming interface with Sogolytics Web API. To use this document, you should have a basic familiarity with software development, Web API, and the Sogolytics user interface. The functionality described in this guide is available only…

Sogolytics’s Zapier integration improves workflows by automating your processes and optimizes the survey experience for you and your participants. Through the magic of Zapier, easily connect Sogolytics with many of the apps you use every day, automatically streamlining workflows and enhancing data collection. To make your own magic, you'll need…

Google Analytics

Overview

Rebrand

Rebrand

Connect to Salesforce

Push Data into Salesforce

Create Contact Lists From Salesforce

Good to Know

API

Zapier Integration