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Project Basics
  • Getting Started!
    • Building CX Surveys
    • CX Metrics
      • CX Dashboard
        • CX Dashboard Settings
          • Analyze your drivers
            • Good to know
              • Getting Started!
                • Assessment Question types
                  • Score and more
                    • Quiz participation
                      • Get Results
                      • Introduction to Poll
                        • Build your Poll
                          • Launch your Poll
                            • Analyze your Poll
                              • Build Project
                                • Project Style
                                  • Launch Project
                                    • Analyze Project
                                      • Account Settings
                                        • Good to Know

                                          Introduction to Track

                                          Once you’ve launched, Track allows you to review delivery, participation, and more for a single survey. You’ll see a summary of distribution and participation, as well as details specific to each distribution channel, including Test Invitations.

                                          You may also use Track to seek out a single participant record by email address, survey delivery or participation dates, or completion status.

                                          To access and review Track, select your project and click Track. Beyond the overall summary, you may drill down by distribution method to review metrics including:

                                        • Invitations Sent
                                        • Invitations Delivered
                                        • Completed Responses
                                        • Incomplete Responses
                                        • Email Read
                                        • Bounce Rate
                                        • Dropped Out
                                        • Survey Opened Rate
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